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“Home Away from Home”
Review of Leafield Cottages

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Leafield Cottages
Ranked #1 of 7 Yarra Glen B&B and Inns
Certificate of Excellence
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Home Away from Home”
Reviewed 24 April 2014 via mobile

Thank-you Jan & Ron for the most amazing stay at Leafield Cottage's. You both are very friendly and run a very great and inviting B&B. We stayed in a Hanaby cottage which is facing the main road but unless your outside you cant hear the traffic on the main road and when the light comes through the lead light it means its wine time (time to get up) your in the Yarra Valley :) The room was very clean & bed was just amazing and had everything we needed for a romantic short escape - the breakfast inclusions were amazing also - especially those muffins :) Thanks Again Jan & Ron - Kane & Suad Chetcuti

Stayed April 2014, travelled as a couple
Helpful?
Thank Kane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

I could not have chosen a better place to stay. Leafield Cottages was highly recommended to me and did not dissapoint, beautiful cottage, so clean, cozy I could not ask for more.
Loved all the personal touches. Jan and Ron made me feel welcome from the moment I arrived, most helpful and informative.
Great location, loved the gardens and I highly recommend.

  • Stayed April 2014, travelled solo
    • Value
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Helpful?
1 Thank Angelika C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 21 April 2014

We recently stayed in one of the smaller cottages and through a mixup thought we had booked for three, but somehow had booked for just two. That was our fault entirely, but the $50 additional fee (paid in cash) was extremely steep given that it seemed to amount to little more than a fine from the owner rather than any obvious additional service.

The small cottage we stayed in was pleasant and clean and warmed up nicely as the evening got colder. The 'motel breakfast' was fine.

We cleaned the place before we left, did the dishes (no brush provided) and wiped down the hob. We put the sofa-bed back together and wiped down the sink and bathroom mirror. We did not make the main bed as this obviously had to be changed anyway. Then we had to return a few minutes after we left as I forgot my scarf, and upon returning the owner (lady) complained that we had left the place in a mess!!

This annoyed me a lot because we most certainly did no such thing. We paid $245 and for that kind of money I do not expect to have to pass a dust inspection! The dishes were drying on the draining board and the bed was not made. For the owner to complain about this was pretty rude in our opinion.

Having stayed at a number of cottages in the Yarra Valley I wouldn't be recommending this place to my friends. It's somewhat over-priced and lacks the trimmings and charm of other cottages that are not very far away.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankston, Australia
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 17 April 2014

We stayed as part of a honeymoon present, and to be honest we received a very different response than many of the other reviews have suggested. We rang to confirm our booking the day before arriving, to which the owners husband couldn't find our booking as he couldn't find the diary, but assured it woud be ok. He also said that if we couldn't get in before 5pm to ring and let them know. On the day we checked in we did run late and when I called to say that we were running about 20mins late for the 5pm check-in, we received a very abrupt and telling us off response from the lady owner even though the instructions said to call if we were going to be late.
We could not the fault the cleanliness of the Hanaby Cottage, however the front porch light did not work which made it difficult when coming in after the evening meal out. The cottage was well contained and the bed linen was soft and comfy. What I felt was rather strange was that guests were required to empty their own rubbish bins or face a $200 cleaning penalty. Although the bed was comfy to sleep in there was a lot of road noise coming from the Melba Hwy as this property was located very close to the road and truck noises could be heard all night.
The breakfast provided was very poor. The booking website indicated a fresh array of goodies from the Yarra Valley - we had stale crossiants and hot cross buns left in the fridge. We did not get any eggs like one other review suggested. In fact the whole breakfast component was a huge let down, no juice, yoghurt, fruit or decent coffee was provided in this package. This is an area that could be improved upon, to make a more gourmet styled breakfast hamper. Another aspect that could have been improved on was providing guests with a map of the local wineries to visit (in fact the lovely people in the Dixon Creek Cafe/Grill looked after this for us). Im glad we only paid $80 per night on a Groupon Deal, wouldn't want to spent much more for such basic accomodation.

Room Tip: Don't stay in Hanaby Cottage the road noise is quite loud and the light come straight in through...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Catherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leafield, Owner at Leafield Cottages, responded to this review, 19 April 2014
We thank the guest for taking the time to review their stay at Leafield Cottages. We are sorry that they felt their stay here was not expected. We treat all of our guests with courtesy and respect and do not understand why they felt they were not afforded the same.

I remember the phone call the day prior to guests arrival and yes I could not locate the diary. My conversation with the guest was quite jovial so I cannot understand why they would make a point of this. I had been working in the gardens at the time of the call and did not realise that my wife had taken the diary down to see one of our other guests who was enquiring about another booking. I did ask the guest if they had received our email confirmation of their booking to which they responded positively and all was well.

I asked the guest an approximate arrival time mentioning that we had to leave the premises at 5 and if necessary would arrange for a key to be left. I was informed that they would arrive between 3 and 4 pm. but it was not until almost 5pm when guest rang to advise that they were running late which was not a problem as long as they could get access to their cottage. As I was standing with my wife at the time of this phone call I can say without doubt that my wife was not rude and was in fact somewhat disturbed by the tone of the caller.


The guest was advised where the key to their cottage would be and we left a few lights on for their arrival. I did not notice that the porch light was out at that time and could have rectified this in just a few minutes had the guest advised us of this situation at any time during their 2 day stay

As for emptying the rubbish bins our cottages are self contained and we ask our guests to put their rubbish in the bins provided in the car park. Standard practice for all such accommodation. As for the so called threat of facing a $200 cleaning penalty it is a shame that the guest has misinterpreted (deliberately or otherwise) this clause, a copy of which is below, on their registration form.

The following is a statement of our Smoking Policy that is on our Guest Registration Form

"Guests are most welcome to smoke around the grounds however smoking is strictly prohibited in or around the entrance of our cottages or apartments. We reserve the right to use existing payment facilities provided to charge any guest who chooses to ignore our policy an additional fee of $200.00 if we have to close any of our accommodation to sanitize curtains, upholstery and bedding"

We make no apologies for the content of the breakfast we provide which was as advertised on the relevant CUDO promotion - Croissants, bread for toasting, cereal, local jams tea and coffee -and this week we have also been providing hot cross buns.

We do not put stale food in our cottages. All of our bakery items are purchased fresh from a local bakery and those products not used by guests are fed to our neighbours or our animals.

We thank our friends at the Dixons Creek Café for providing the guests with a map of the local wineries as I did forget to put one in the cottage.
This matter, along with the blown light globe on the front porch of the cottage could have been rectified immediately with a simple phone call or visit to our office. As a matter of fact the guest did visit our office on the first morning of their stay and made no mention of either matter.

We are open and friendly to our guests and make every endeavour to make their stay at Leafield as pleasant as possible. We firmly believe that if a guest has any issues all they need to do is advise us whilst they are still here so that we have an opportunity the resolve these rather than leave it until after they have left when no one benefits.

Ron Woodward
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tasmania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2014

Stayed 2 nights at Sage Cottage while touring around the wineries and attractions of the Yarra Valley. Prior to booking we found our emails/queries responded to quickly and clearly and after booking, instructions were clear and we were sent information about local attractions and directions. On arrival we were welcomed and shown the most delightful, clean and tastefully decorated cottage which met all of our needs. It was a perfect base from which to tour the Valley and also enjoy the views and fresh air. Jan shared her knowledge of the area, recommending restaurants and answering any queries we had.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BaileyPup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leafield, Owner at Leafield Cottages, responded to this review, 16 April 2014
Having lived in the Yarra Valley for almost 40 years we often take for granted the natural beauty of this wonderful region and the vast array of exceptional wineries that bring visitors from far and wide. There is however one thing that we never tire of and that is the response we receive from visitors who are experiencing everything that the Valley has to offer for the first time. What makes it even more rewarding for us is that your stay at Leafield Cottages has been a major contributor to Yarra Valley experience. Thank you for your kind words and we hope you have an opportunity to visit us again sometime.

Kind Regards

Ron & Jan Woodward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2014

Purchased Groupon voucher and did not expect too much from it. However, the sage cottage is more than what we expected ! Nice and peaceful surrounds and the cottage is very clean ! Jan (the owner) is very nice and caring as well (this is very important for a stay anywhere !) and even provided eggs and even ask us do we need more bread for brekky! This place is near to all hot air balloons meet-up place too ! Strongly recommended to anyone who wanted a hideaway or somewhere to relax over weekends or weekdays, away from city!! :)

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank watermelonlemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leafield, Owner at Leafield Cottages, responded to this review, 16 April 2014
We are delighted that your stay with us at Leafield has exceeded your expectations. Thank you for your kind words.

Ron & Jan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 March 2014 via mobile

My sister and I stayed here a while ago and the hosts were fantastic, so friendly and there when you needed them but otherwise we were left to enjoy the space with privacy.
The beds so comfy, such a warm and inviting space.
We loved it so much we are staying again soon!
Divine!

Stayed January 2014, travelled with family
Helpful?
Thank Philippa311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leafield Cottages

Property: Leafield Cottages
Address: 1921-23 Melba Hwy, Yarra Glen, Victoria 3775, Australia
Region: Australia > Victoria > Yarra Valley > Yarra Glen
Hotel Style:
Ranked #1 of 7 B&Bs / Inns in Yarra Glen
Price Range (Based on Average Rates): ££
Number of rooms: 5
Reservation Options:
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Also Known As:
Leafield Cottages Yarra Glen, Australia - Yarra Valley

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