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Reviewed 3 May 2014 via mobile

This is a very nice facility and very convenient to the Opry. However, there are so many hidden fees and charges! Valet parking is 28 dollars a day. Self park is 20. A cup of coffee is 3.50. The shuttle to downtown is 20 dollars per person. Because the resort is so massive, they made tons of errors including "accidentally" checking us out a day early, giving me the wrong bill, etc. When I pointed out the errors I was given a perfunctory apology without a smile. Room was clean and the atrium is nice, but I would not stay here again; it's jut not worth it. Oh, and the valet took a half an hour to retrieve our car, despite costing 28 bucks a day. The staff are really overworked and tired. Don't be suckered in.

Stayed: May 2014, travelled as a couple
4  Thank LeonaHtheQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

Overall very nice place, rooms are modern. Bed is good and rooms quiet - no hall noise or problems there. Stayed for 3 nights for a conference. Would not have stayed here otherwise due to price. Takes about a day to figure where everything is. The restaurants and bars are way way overpriced.

  • Stayed: May 2014, travelled on business
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1  Thank z308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

A visual delight. Beautiful interiors, gardens and water features. We did not stay here and did not want to pay the $20 to park in their self-parking garage, so we parked at Opry Mills Mall, by the theatre and then it is a short walk over to the delta area of the Opryland Hotel. When you are only going to spend an hour or two inside walking around and taking it all in, it's a rip off to pay $20 for their self parking garage when you can walk right over from the mall for free.
Christie's Cookies is the best place to get a snack. Great cookies, desserts and muffins!

  • Stayed: May 2014, travelled as a couple
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1  Thank dshendri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

We arrived on a Saturday morning at nine in the morning after a long drive from Wisconsin. At check in we thought we would be told to come back later in the afternoon for our room but to our surprise we were able to check in right then and there. The resort is very clean and refreshing with a nice atmosphere for all types. Lots of business, couples, and families and the hotel suited them all very well. The location is fantastic and just a quick exit from the interstate that is impossible to miss.

There is much to see at the resort but the layout is very confusing and it is very easy to wonder around lost trying to find restaurants, exits, etc. I have been to many Vegas resorts and got the layout down pat after day two. However, this resort layout still had me confused even at check out. I would recommend this resort to family and friends.

  • Stayed: March 2014, travelled with family
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1  Thank Kensbhph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

This place is enormous and I can see why people would get lost finding their rooms. Although we didn't stay there, we did get to walk around the Atrium. It was amazing with the waterfalls and dancing waters and you could take a boat ride on the canal that ran through the whole place. It definitely is a must see. They have several restaurants from pizza and hamburgers to steaks. It is certainly worth the trip there to see the architecture alone.

Stayed: April 2014, travelled as a couple
1  Thank 129ShirlD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GaylordOpryland, Guest Relations Manager at Gaylord Opryland Resort & Convention Center, responded to this reviewResponded 14 May 2014

Thank you for the kind words. We are so glad you were able to enjoy our indoor gardens and on-property amenities like the Fountain Show, Delta Riverboats and restaurants. We look forward to welcoming you back to Gaylord Opryland again soon.

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