This property should be nice, but it's managed poorly in my opinion. We arrived about 4:30 PM to find the doors propped open, despite the temperature being in the high 80s. The A/C in the lobby was broken! After being reassured by another guest that the A/C was working in the rooms, I got in line to check in.
There was a line of four people waiting in front of me and only one over-heated, but pleasant, person working. It took almost 20 minutes to check in. Like I said; bad management.
After dinner, we came back and couldn't wait to put on our swimsuits to cool off in the pool. But we couldn't get the gate to open to the pool. Checking in at the front desk, we were told the pool was closed until "the pool man came to clean it." But we could use the pool at the other La Quinta a mile or so away. Another inconvenience due to bad management.
Speaking of inconvenience, the commode wouldn't flush with the handle. I had to take off the lid from the tank and manually pull up the flush valve. The next day when I went back to the hot lobby to eat breakfast, I went to the front desk and told them. They offered to give me another room, making another inconvenience for us. I said no, I would prefer it to be fixed!
After seeing the sights of Nashville, we came back, and low and behold, the toilet was working! I guess they are paying at least a little attention.
After dinner we saw that the pool was now open. Great! We got into our suits to finally hit the pool. On the elevator down, we ran into wet people on their way back from the pool. Then we got the bad news; the pool was closed again, The underwater light was burnt out. More inconvenience!
This could be a nice property but management is unable to keep it that way! The way it is managed, I think it offers a poor value compared to other properties.
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- Also Known As:
- La Quinta Inn And Suites Nashville Airport / Opryland
- La Quinta Inn & Suites Nashville Airport / Opryland Hotel Nashville
- La Quinta Nashville
- Nashville La Quinta