My husband and I were awarded two free nights at a La Quinta hotel. We were going to a convention in Nashville and decided this would be a great way to save money. We made our reservations and asked for an additional night for a total of a three night stay. When we arrived, the person at the front desk gave us our room keys and said that she had us down for three nights. She did not ask us for a credit card at the time. My husband and I both thought that was strange but maybe La Quinta was more trusting than other hotels. Our room was not fancy and there was mildew on the ceiling in the bathroom. This was not too bad though and we were still glad for the free two nights. On the third day of our stay, my husband dropped me off at the hotel with my 3-year-old and my 1-year-old so that they could take naps. I was also 6 months pregnant at the time and was having some complications and needed to rest. I told him to not rush back from his meetings. When I walked to my room, the locks on door had been changed!! I wend back downstairs and was told that I would not be allowed in the hotel until my husband returned with a credit card to pay for the third night! I was treated as a criminal! I was all alone, pregnant, with two young children! The lady at the front desk then told me that I could have two hours in my room and then they would kick me out. She acted like she was doing me a great favor. I was afraid and crying and could not reach my husband. I finally thought to call La Quinta's home office and their response was that they would allow me to have an additional 1/2 hour! I could not believe I was being treated like this when it was their mistake to not ask me for a card when we checked. And, they knew what my husband looked like and that he would be back that evening. I finally was able to reach my husband at his convention and he made it 15 minutes before I would have been kicked out! It was the most terrible experience I have ever had at a hotel. Do not stay at a La Quinta!
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- Also Known As:
- La Quinta Inn And Suites Nashville Airport / Opryland
- La Quinta Inn & Suites Nashville Airport / Opryland Hotel Nashville
- La Quinta Nashville
- Nashville La Quinta