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Reviews (2,078)
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All reviewsthe manager's receptionnashville airportpretzelsmade to order omeletsfront desk staffcomplimentary breakfastindoor poolopry millscerishuttleinterstateconference
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12 - 17 of 2,079 reviews
Reviewed 3 weeks ago via mobile

Loved the complimentary shuttle to and from the airport.

The lobby and restaurant have been renovated and is lovely.

Restaurant had good food and excellent service.

Included breakfast has many selections

Rooms are a little tired. Dresser in our room had a drawer that wouldn’t stay shut. Tub faucet was leaking and wasting a lot of water.

Complimentary drinks and snacks was the same thing each night-nacho chips, salsa, black beans, and a chex-like mix.

Guests would leave room service trays or pizza boxes in the hall and they would stay too long.

Room wasn’t cleaned until after 3 one day and 3:30 another day.

Stayed: June 2018, travelled with family
Thank Marie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 2 weeks ago

Thank you for your review. I am glad you enjoyed your stay but regret that you encountered a few issues. I will certainly review with the team to ensure we correct the short comings. I hope you will allow us to provide an improved stay on a return visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Everything was great! The rooms were roomy and clean. The complimentary breakfast and happy hour were amazing. It was plenty of things to choose from. The front desk costumer service was very helpful and room service was helpful also! My family and I enjoyed our 4 day and 3 night stay.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank VellScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 2 weeks ago

Thanks for sharing the news!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Our family came to Nashville from all over the US. The staff and management were superb!!! Check in and out was effortless and the breakfast was marvelous!! We were able to host our banquet and Memorial service at this location. The food for the banquet and Memorial service was great. The breakfast and managers reception was exceptional. All the family agreed that this was one of the best reunions ever!!! Thanks again Embassy Suites by Hilton Nashville - Airport!!!!

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank atj4556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 2 weeks ago

Thank you! A family reunion cannot pick a better hotel than Embassy Suites as we offer so much value for the families. Be sure to select another Embassy Suites for next year's festivities.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Clean, spacious hotel. With great complimentary breakfast, and complimentary Happy hour drinks and snacks. Room service was excellent and the staff were very friendly. Check-in was fast and efficient...check out was even more efficient

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Marcus W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 2 weeks ago

I appreciate you letting others know of your great experience and hope you can visit us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Breakfast was great, many, many items to choose from. Omelets were very good. Fresh fruit. Rooms were spacious and clean, beds were comfortable, Breakfast staff was very friendly. Will stay again here again in the future.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Sheila H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 3 weeks ago

We are glad you got to visit Nashville and attend CMA Fest! We hope to have you back with us again next year and in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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