I'll admit to having low expectations, due to a recent, poor experience at a similar Nashville extended stay hotel, but I was very pleasantly surprised. I had made our reservations late (8 pm the night of stay) and we arrived even later (11 pm). I half expected the night clerk to be absent or asleep. Instead, I was greeted by a sharply dressed, professional front desk clerk (Ricky) who had my paperwork and key ready. I was tired and wet from rain. His greeting was warm and welcoming - and because of that, our room could have been subpar and we still would have been pleased. Good news again - our room was very clean, smelled fresh, and was fully equipped with everything we needed.
We had to leave early in the morning for a nearby appointment but I got to speak with the manager Lanette, who was also wonderfully cheerful and professional.
I can give a solid recommendation for this hotel because of the excellent staff - those I met, and those who work (mostly) unseen, like the cleaning staff, who made the hotel so clean and presentable.
The only drawback was the bed, which was clean but the mattress was very uncomfortable. Maybe it was too firm for my comfort but I did not sleep well on it. Again, however, the staff was very eager to please and that means lot to me. If I need a long-term stay hotel in Nashville, I would choose Crossland Studios near the BNA airport.
- Official Description (provided by the hotel):
- Welcome to Crossland Studios - Nashville - Airport - Briley Parkway. We are just 7 miles from the heart of Nashville and 4 miles from Nashville International Airport. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more less
- Reservation Options:
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- Also Known As:
- Crossland Economy Studios Nashville - Airport Hotel Nashville