Broken. That's the one word I'd use to describe my stay. I had just finished a stressful week of work, and I came to Nashville for a nice weekend. My wife and I checked in our room very late only to find that the TV did not work. Our room's tiny tiny bathroom had a door that stuck that you needed to almost kick to open. I did attempt to get another room, but none could be found. The next morning I went into the fitness area to find broken machines, and I later used the business center to attempt printing a ticket for my tour... yep once again - Broken printer.
I spoke with the manager who volunteered to comp my stay, but I have never seen the points returned to my account. I could deal with these things if I was staying for free, but since I paid I'm giving a scathing review.
The one positive thing I will say is that the restaurant and breakfast were fantastic.
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- Also Known As:
- Doubletree By Hilton Nashville-Downtown Hotel Nashville
- Doubletree Nashville
- Nashville Doubletree