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“Excellent hotel!”

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DoubleTree by Hilton Nashville-Downtown
Ranked #63 of 155 Hotels in Nashville
knoxville, tn
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent hotel!”
Reviewed 16 July 2013 via mobile

I returned to Nashville on business and stayed downtown. The rooms are spacious, well equipped and very clean. This hotel is within walking distance to many, many restaurants and businesses. But what I like the most is the truly wonderful people who work at this facility. Everyone makes you feel at home. Wonderful place to stay!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rockyKnoxville_Tn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, 17 July 2013
Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Our goal is to be a part of your family whenever your travels bring you to Nashville. I am glad to hear that your experience was just that! We look forward to visiting with you again very soon.
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2,194 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 3 Contributor
9 reviews
3 hotel reviews
Reviewed 14 July 2013

The rates were fair and the staff were very friendly. Room was clean and comfortable. Location puts you right in the heart of the action with a small walk to anywhere you need to go. We will stay here again.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 875chrissys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, 17 July 2013
Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Being a comfortable and fun getaway is our goal. We want to be a part of your family each time you are in Nashville and look forward to visiting with you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nashville, United States
1 review
Reviewed 14 July 2013

Stayed here in July for business. Was surprised the valet was 24 hrs as I arrived past midnight. Very nice staff. I left an item in my vehicle and the valet brought it up to my room after I called downstairs. Staff very friendly and recommended local places to eat. Also, hotel did not charge extra for internet. Only complaint was you do not receive cookies daily, only at check in.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, 17 July 2013
Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Exceeding our guests expectations is our number one goal! We look forward to being your home away from home when your travels bring you to Nashville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tipperary, Ireland
Level 6 Contributor
104 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 13 July 2013 via mobile

On planning a family weekend in Nashville we decided on this hotel for its location. It has valet parking so be prepared for $25 charge. Check in was far below expectations with 3 staff behind the counter we waited while they chatted and when attended too, the lady was not polite or helpful.

However, the concierge was amazing. He immediately came o er to the kids, chatted with us and provided the standard you'd expect. The room on the 4th floor was ample in size, ensuite was compact. The pool in the hotel is small and cold but still handy.

Location was far enough away from the highlights to avoid the noise, but close enough to stroll with a 4 & 6 years olds.

Stayed July 2013, travelled with family
Helpful?
Thank krubtap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, 17 July 2013
Thank you for taking the time to complete a review of your visit. We are glad that you enjoyed the location. Please accept my apologies that the service did not meet your expectations. Your feedback is truly appreciated, for it is one of the most important tools in improving the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action.

Again, I thank you for your review and assure you that your feedback has been taken into consideration. I sincerely hope you give us another opportunity to stay with us next time you’re in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 July 2013

We stayed two nights here on holidays. Perfect location for sightseeing - easy to walk to all the attractions. On our first night, we walked quite a way to dinner and then got a cheap cab back so if you do want to venture a bit beyond the centre, taxis make it fairly cheap to do so. The buffet breakfast was excellent - really enjoyed the variety and there was a fantastic lady with short grey hair serving who was exceptional. Bringing water without asking, checking on us regularly. She deserves a bonus!

The room was the letdown. It smelt funny every time we re-entered it and there was a microwave and fridge randomly stuck in one corner. Not very nicely done but a good thing to offer.

Used the gym one morning and were impressed - modern equipment, nice and cool.

The valet parking is about $27 from memory but there is a public car park across the street which was much cheaper. We parked there without any issues. When you drive up to the hotel, they can point it out to you.

A good base for a few nights but the rooms aren't anything to write home about.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bear_Eskimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, 17 July 2013
Thank you for taking the time to write a review of your visit. We appreciate the kind comments regarding the team and the hotel. I will speak with the appropriate management team about the issues you encountered with your guestroom. We look forward to spending more time with you during your next trip to Nashville. Please let us know if there is anything we can do to assist with future reservations. We look forward to being your home away from home when you are in Nashville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2013

we went thinking this be great for a get away and the pool was like a concrete hole with little bit of water and had to pay $25.00 a day for parking. They had to park so far away it took them 20 min atleast to bring the car around. It was convient for walking but definitly not somewhere I would walk my kids around at. the breakfast buffet was awful food was cold and fruit was hot.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank madmomma1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, 22 July 2013
Thank you for taking the time to complete a review of your visit. Please accept my apologies that the hotel did not meet your expectations. Your feedback is truly appreciated, for it is one of the most important tools in improving the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action.

Again, I thank you for your review and assure you that your feedback has been taken into consideration. I sincerely hope you give us another opportunity to stay with us next time you’re in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
76 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 11 July 2013

Great hotel very centrally located. I was here for the 4th July celebrations (shame it rained most of the time). This hotel is only a ten minute walk to the Honky Tonk bars on Broadway and the Ryman Theatre and about the same distance to the river and football stadium.

Staff were all very friendly, I arrived at 11am and there was no problem getting an early check in. Wifi is fine and the room was very comfortable. Can't beat the usual Doubletree chocolate chip cookies on arrival.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KiwiPatC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, 17 July 2013
Thank you for taking the time to write a review of your visit. We appreciate the kind comments regarding the team and the hotel. It is always a pleasure to have a room ready and waiting for our guests! Hopefully you will join us again next year for the July 4th celebrations and we will have better weather. We look forward to spending more time with you during your next trip to Nashville. Please let us know if there is anything we can do to assist with future reservations. We look forward to being your home away from home when you are in Nashville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Nashville-Downtown

Property: DoubleTree by Hilton Nashville-Downtown
Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Nashville
#44 Romantic Hotel in Nashville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 337
Reservation Options:
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Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree

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