We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,857)
Filter reviews
1,857 results
Traveller rating
668
679
312
114
84
Traveller type
Time of year
LanguageAll languages
More languages
668
679
312
114
84
Show reviews that mention
All reviewsclub roomclose to the airportoutdoor pooldowntown nashvillemusic citybeautiful lobbyvery nice hotelfront desk stafffitness centerking bedthe room was niceshuttle serviceopry millsfree shuttleconferencebalconiesspg
Filter
Updating list...
1,436 - 1,441 of 1,857 reviews
Reviewed 20 December 2012

A little piece of Nashville, the restaurant is an unfound treasure. Excellent we give it a 5 star rating. Hotel is a 3 star overall. But a good value all in all.
We are a group of 6 we had 3 rooms. We were close together on the same floor and the hotel staff made us feel at hone & comfortable.

Room Tip: Very accommodating staff. Friendly, helpful and a pleasure to stay at this establishment.
  • Stayed: December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mindfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2012

I remember staying at this property many years ago just after it opened. Lots has changed in this area of Nashville but a recent stay proved that this is still a good option. Front desk staff was very friendly and helpful. It can be a little quiet when the hotel is empty, but the rooms and facilities are still in very good shape. I suppose the value would depend on the rate you pay, but I was happy with my stay. As an SPG Platinum member, I think I've been upgraded every time I've stayed here recently.

Room Tip: Try to get something that isn't too far from the main elevator...otherwise it can be a hike to/from your room.
  • Stayed: November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MattbPR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2012

Rooms were very nice and clean. Our room had a balcony but it overlooked another level, so our view consisted mostly of the air conditioning units and roof of another part of the building. Another person in our party had a nice view from her balcony of the pool and large courtyard. I stayed here for an expo and the meeting rooms were nice with comfortable chairs, meals provided by the hotel were good. There is not any attractions nearby. It would be really nice if the shuttle provided transportation downtown, but it only provides trips to/from the airport.

  • Stayed: October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nkochrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2012

Stayed with the family for one night to do some Christmas shopping in the Nashville area. There is nothing really within five minutes, but everything within 20 minutes. Close to the highway. We were from parking lot to parking lot at Opry Mills in less than 15 min. Very easy to get downtown.

The room was clean. The staff at the front desk were very helpful as well as friendly. We needed fresh towels in the evening and they were delivered by housekeeping within 15 min. She was friendly as well. The Wifi worked great. We are rewards members and it was free. They said there would have been a charge otherwise. The Wifi in the lobby is free. Parking is easy and free.

From what we saved on the room price we were able to get a few more Christmas gifts. Would stay here again in a heart beat.

  • Stayed: December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank robert37363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2012

Hotel was nice with nice lobby and bar area. The hotel is large with room sometimes far away from front. I was upgraded to a junior suite which was nice. Internet worked well and the 2nd floor had a club lounge. Parking was free.

Stayed: December 2012, travelled on business
1  Thank jjbawoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmorrissey, General Manager at Sheraton Music City Hotel, responded to this reviewResponded 13 December 2012

I would like to thank the guest for their feedback.

The hotel is a horizontal structure, not vertical, and our floor plan is much the same as a baseball diamond. We are a 410 room hotel with four floors of guestrooms. If you wish to be close to an elevator, or on the first floor, please ask at the time of registration!

Sincerely,

Jim Morrissey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews