We were traveling through Nashville in July - really only in the city for about 24 hours - but I wanted to stay in an authentic Nashville Hotel. We ended up booking at the Hermitage and frankly I was just kind of expecting a really nice, old hotel in the city. Well - it was all of those things - it was REALLY nice - actually beautiful. The lobby was a work of art. And the rooms were HUGE. It's really hard to justify in words - but everything about the rooms went above and beyond. It was very historic and old but kept up emmaculately. They had books in the room which shared the history of the Hermitage and were erally neat to flip through. The location was also great. Our room had a view of the capital building and we walked down to Broadway which has all the bars and stuff. So all of these things exceeded my expectations.
But what really made this SUCH a special experience was the staff. When we rolled into town we had just completed a week long RV trip and were just staying for the night before flying out the next evening. My point being that we arrived in a taxi WAY underdressed for a place like this. But the staff were SO friendly and helpful - especially the guys at the door. And not in a "I get paid to be friendly and helpful so I have to be" kind of way. It was very genuine. Every time we arrived and left their friendliness was exceptional. They gave us advice on where to go to dinner - helped us with luggage - all of which I realize are common - but it was their attitude that made it exceptional. And this was during several different shifts - so not just the same 2 guys. Our stay here ended a week long trip perfectly and we still talk about how much we liked it! I would highly recommend to anyone.
p.s. The rooms are so big that if you are traveling with kids you will have PLENTY of space to spread out. My kids favorite part of the hotel? tv's in the bathroom... :)
- Official Description (provided by the hotel):
- Opened in 1910, The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. At Nashville's oldest and original hotel, come experience true southern hospitality and charm. ... more less
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