We recently stayed at the Hermitage and definitely consider this a 5 star hotel. The room quality and luxuries are quality. We agree with most all of the previous reviews about the rooms. It had everything we could ask for. We did stay in a deluxe room, over-looking the state capitol. So, this added to the enjoyment of our stay. We highly recommend the hotel. The bellman and valet’s were very helpful. We did enjoy the Oak Bar. The bartender was quite knowledgeable about spirits and we were able to totally enjoy his recommendations.
Dining: we must add a footnote. The Capitol Grille, located in the hotel, is not of the same quality as the hotel. Maybe we were there on a bad night – we don’t think so. We were totally disappointed with this restaurant and will write a review on their site. The service was poor. Time between ordering and receiving entrees was over 30 minutes, while we sat there with nothing. This might not be long for “dining”. But, it was a total lack of attention to us being in their restaurant. The quality of the cooking was very substandard (except for the meat, itself, which they farm raised). The vegetables were burned and unrecognizable. The one side dish of Mac and Cheese was burned on the bottom. The farm fresh salad turns out to be a Veggetti zucchini with white wine vinegar dressing (as seen on TV). The wine pour was very short (for $15/glass). Overall, the experience was expensive and not worth half of what we paid. The breakfast, however, was more than adequate and convenient for the morning meal.
We have stayed at the Hermitage’s sister hotel, Keswick, and it had a waiting list for their fine restaurant. And, worth every penny. So, we expected much better from the Capitol Grille. We hope the Hermitage understands the problem. It really pains us to write this review. But, that’s what happened. We expected so much more. In the meantime, enjoy your stay at the Hermitage and eat elsewhere.
- Official Description (provided by the hotel):
- Opened in 1910, The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. At Nashville's oldest and original hotel, come experience true southern hospitality and charm. ... more less
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