It appears a family of 3-4 generations is trying to run the place. We never saw a smile the entire time we were there. The woman at the front desk was the rudest we met on our entire 3 week trip staying in numerous "budget" facilities. All we are looking for is clean. Aging furnishings isn't really a problem for us except that these were damaged and non-functional.
The first room we were assigned to hadn't been cleaned. Miss Pleasant at the front desk seemed very put out that we would request another room. We were assigned one 2 doors down and saw an elderly couple go to the original room to fix it up. They were in there a short time, I never heard a vacuum and I didn't see dirty linens removed. I hoped this was simply something I missed, but after a couple days there, I wouldn't be shocked that they simply made up the dirty beds for the next victi...oops, I mean customer.
We returned to the room late that night and upon showering found out the tub didn't drain. By the next morning, there was still standing water. I notified Miss Pleasant in person the next morning but she wrote nothing down and I had a bad feeling nothing would be done. My wife phoned down and talked to a man just to make sure this would be handled. Upon returning to the room late that night, guess what...suspicion confirmed, nothing was done.
The next morning I complained to Miss Pleasant and another man who said he took the phone call. She simply turned away without speaking and he said that yes, someone was dispatched to pour Drano in. Drano? That gave me a great feeling knowing that we were showering in 8 inches of a toxic chemical. Thank goodness my wife didn't choose to take a bath!
I was not going to pay for the second night but we didn't come to a resolution. Not wanting to ruin our vacation, I left hoping to be able to handle this differently after getting home. We'll see. I wish we could give a ZERO rating because that is the best this place deserves.
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- Also Known As:
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