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Holiday Inn Express Hotel & Suites Nashville - Opryland
Ranked #43 of 154 Hotels in Nashville
Certificate of Excellence
Ottawa, Canada
Level Contributor
170 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
“great staff”
5 of 5 bubbles Reviewed 3 August 2009

This hotel is located very close to the new grand ole opry house. There are many other old attractions around you here, if you like things from the 70's and early 80's you will like the attractions.
Check in was good, front desk very friendly. Gave us directions on the things we wanted to see and informed us of how long it would take to get to each place. Our teenage daughter missed the cookies that were made earlier in the night the nice gentleman at the desk made us some more, that was the best. It is the little things like that, that make a place and the people memorable. He did not have to make the cookies but was more than willing too do so.
The room was great very clean and comfortable, we had a great view out the front from our 5th floor room. We could see opryland from the window. There is a wax museum you can see from the front of the hotel, do not bother going there, it is terrible to put it nice. The pool is very pretty at this place but wow it was so cold.
We had a wonderful stay at this hotel. The breakfast was great enough seating for everyone. Biscuites and gravy, bacon, eggs cin buns etc....
This hotel and it's staff are great. Check out was also smooth.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3 Thank Lori G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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398 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Scranton Area, PA
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 17 July 2009

My husband is on extended business in Tennessee and went to visit him. We picked this hotel to due to its proximity to Opry Mills. I thought the only drawback would be that they did not have a whirlpool with their indoor pool. We have stayed at numerous Holiday Inns over the past several years (including his business trips which sometimes run up to six months) and have never been treated with such rudeness as we were at this location. Granted, the hotel is brand new and looks great, but their staff except for one gentleman who was there when we checked out leaves much to be desired. Since we are Priority Club Platinum members, we normally receive an upgrade without even asking. When my husband checked in, Rodney the clerk, exhibited an snobbish attitude and assigned the room without even acknowledging our Platinum status. My husband then inquired about an upgrade and was rudely told no, none available. The room we were given was adequate however, the mouthwash in the bathroom was open (I'm assuming already used by previous guest) and there was no shampoo (forgot mine). We went out sightseeing & for dinner and when we returned to the hotel, I used the computer out of curiosity to discover that they had many rooms still available. My husband mentioned it to the desk staff (of course Rodney came running out) and were told no, we are booked. So why was there availablity on the website? We concluded that the help was probably new, inexperienced and incompetent. Next morning, got up and I usually enjoy a cup of coffee in the room only to discover no cups at all. We went down for breakfast. One person was on duty and when I spoke to him, he told me the person who was to assist him didn't show up for work. There were no eggs, the coffee urns and milk thermos' were empty and finally a maid was sent to help him who was very curt and rude to the guests. When we checked out there was a different gentleman (whose name I unfortunately did not get) who was appalled by our comments when he asked how our stay was.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Nashville - Opryland

Property: Holiday Inn Express Hotel & Suites Nashville - Opryland
Address: 2461 McGavock Pike, Nashville, TN 37214-1217
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Nashville
#19 Romantic Hotel in Nashville
#26 Business Hotel in Nashville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Nashville - Opryland 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
The newest addition to the Nashville Opryland Area, is the Holiday Inn Express & Suites Nashville-Opryland! We are conveniently located off Briley Parkway exit 12, just a short 10 minute drive from the Nashville International Airport and 15 minutes from downtown Nashville. With our world class service and being adjacent to The Gaylord Opryland Resort and Convention Center, you ll discover why our guests have selected us as their preferred hotel in Nashville-Opryland! This state-of-the-art 100% non-smoking hotel features special in room amenities such as free high-speed Internet access, microwave and refrigerator, 32 flat panel HDTV's and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests: Companies:, Bridgestone/Firestone America, Gibson Guitar, & Thomas Nelson Inc. Hospitals: Vanderbilt Medical Center, St. Thomas Hospital, Baptist Hospital, Centennial Hospital Universities: Vanderbilt University, Belmont College, David Lipscomb University, & TSU. Local Attractions: Opry Mills Mall, Bass Pro-Shop, Grand Old Opry, General Jackson Showboat, Country Music Hall of Fame, & Sommet Center. Stay Smart at the Holiday Inn Express & Suites Nashville-Opryland Tennessee ... more   less 
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Holiday Inn Express Hotel And Suites Nashville - Opryland

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