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“Worst place to stay ever.”

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Scarritt-Bennett Center
Ranked #12 of 24 Nashville B&B and Inns
Reviewed 25 August 2010

I reserved a room here while I was in town for my best friend's wedding because it was inexpensive and the location was good. I reserved an upgraded room with 2 beds. I arrived at the hotel at 2:30pm and they would not let me in my room until 3:00pm, even though it was vacant and ready.

When I walked into the room at first I only saw one bed and then I saw that there was another bed attached at the bathroom. I assumed it was mine because the door was not locked, there were 2 beds and I reserved 2 beds. I stayed in the room with a friend for 2 nights before the front desk lady called and said that those were 2 different rooms and I was not suppose to be there. She then told me that she was going to charge me for the 2 rooms for the 2 nights even though it was their mistake. She even had the nerve to tell me that if I do not move my stuff out of the room before 10:30am that she would charge me for a third night. I thought this was crazy because she knew I was in the process of moving my things and she did not have another guest going in that room. When I asked to speak to the manager she told me that she would not be in for another 2 days (the day I was checking out). They also would not let me cancel my reservation because it was not 48 hours in advance. I figured since they did not reserve what I asked for they should let me cancel but she again said that I would have to talk to the manager, which made no sense because the manager wasn't going to be there until I was leaving.

I stayed in only one room with one bed for the next 2 nights. They did not stick another guest in the other room the entire time I was there nor did they clean the bathroom. Check out is before 11:00am and the manager was not getting in until 2:30pm, so I left my number for her to call me. She never did. I called the next day and she did not return my call. It has been 2 days since I left and I haven't recieved return phone call from them.

Friends of mine stayed in a real hotel for $50 a night by the airport and had a great time. I would never stay at this place again and I for sure would not recommend it to anyone. The staff is rude and they will try to charge you for every little thing.

  • Stayed: August 2010, travelled with friends
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7  Thank ra222000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 - 65 of 65 reviews

Reviewed 11 July 2010

The primary advantage to this place is ready access to Vanderbilt Medical Center and Peabody. It'a a lovely former campus with ample free parking provided. I had the "upgraded" room, which included a small TV and in-room internet (not WiFi), but the room was small, had only a twin bed, and shared a bath with the adjacent room. Fortunately, the adjacent room was vacant the week I was there. Pros: relatively inexpensive, good location, free parking, morning coffee, nice staff. Cons: dorm-like conditions, no WiFi, skimpy towels.

  • Stayed: July 2010, travelled on business
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2  Thank slackest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2012
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  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank czamfirescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scarritt-Bennett Center

Address: 1008 19th Ave S, Nashville, TN 37212-2126
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Airport Transportation
Hotel Style:
Ranked #12 of 24 B&Bs / Inns in Nashville
Price Range: £34 - £46 (Based on Average Rates for a Standard Room)
Number of rooms: 112
Official Description (provided by the hotel):
Scarritt-Bennett Center is an urban education, conference and retreat center that offers affordable dorm-style rooms to both individuals and groups. We're just 2 miles from downtown Nashville, in the popular Midtown, Vandy, Music Row area. Ten acres of peaceful grounds and beautiful historic architecture - Walking distance of Vanderbilt, Music Row, area shops and restaurants - Ideal location just minutes from LP Field, Bridgestone Arena and downtown - 15 minutes from Nashville International airport - Complimentary parking - Friendly, welcoming staff. Rooms include wireless Internet access. The majority are singles with shared bath. Stay with us on your next trip to Nashville! ... more   less 

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