We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Honking Tonking in Nashville”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Express Nashville Downtown Conference Center
Ranked #38 of 157 Hotels in Nashville
GreenLeadersBronze level
Reviewed 29 May 2014

We stayed 2 nights. The hotel schuttle was great asset picking us up on Broadway so we didn't have to climb the uphill streets to get back to the hotel. The staff was very friendly, the lobby was very attractive and clean and the eating area where breakfast was available was very clean and set up very well. We love Nashville and would return to the Hilton Inn Express Downtown Nashville.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Myric4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown Conference Center, responded to this reviewResponded 31 May 2014

Thank you so very much for your positive review detailing your experience with us the award winning Holiday Inn Express Nashville Downtown.

I am very pleased to read that you enjoyed your time with us, and that our facilities and team ensured your stay was comfortable. With respect to our complimentary downtown shuttle, we are one of a few hotels in downtown Nashville that offers this service. This complimentary extra value certainly does come in handy when wanting to venture out to see what our Music City has to offer. The city of Nashville, particularly downtown, has so much to offer its almost impossible to see everything in one visit. Next time your travel brings you back to the Music City we would absolutely love for you to be our guest again!

On behalf of my team, we look forward in welcoming you back to the Holiday Inn Express Nashville Downtown for another amazing experience.

Sincerely,

Dan Deaver
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (812)
Traveller rating
Traveller type
Time of year
Language

744 - 750 of 812 reviews

Reviewed 29 May 2014

Great location within walking distance to all downtown attractions. Easy access to the expressway to Opryland. Room was dated but clean and comfortable. Excellent breakfast good variety, hot and fresh. Good value stay. Parking on premises at good rate for downtown anywhere. Felt safe walking from downtown back to hotel at night.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Beantown2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown Conference Center, responded to this reviewResponded 31 May 2014

Greetings from the Holiday Inn Express Nashville Downtown! I would like to personally thank you for detailing your experience with us on TripAdvisor.

Thank you for your recommendation towards our brand and hotel. You are 110% correct on our location: Our hotel is conveniently located next to everything that our Music City has to offer. We personally believe that our location, service, and overall product is what truly separates us from the rest of the downtown hotel competition. In line with that, on Friday/Saturday we feature live entertainment in the lobby; complete with hors d'oeuvre and refreshments to set the ambiance for a fun-filled Nashville weekend. These little extras are what make us an award winning hotel in the eyes of our guests.

On behalf of my team at the Holiday Inn Express Nashville Downtown, we hope to have another opportunity to welcome your return visit very soon.

Sincerely,

Dan Deaver
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

We stayed at the Holiday Inn Express for 3 nights. The staff was very nice and accommodating. We had our power go out in our bathroom and front area and the maintenance guy took care of it promptly and checked on us to be sure all was good later in the day when we saw him again.
The rooms could use a little more deep cleaning and sprucing up with new curtains since ours had burn holes and we weren't in a smoking room Over all for the stay the rooms were comfortable and worked.

Stayed: May 2014, travelled with friends
Thank Fallstraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown Conference Center, responded to this reviewResponded 22 May 2014

Thank you for choosing to stay at the Holiday Inn Express Nashville Downtown, and for taking the time to post a review of your experience on TripAdvisor.

I am pleased to read your appraisal of my team as being nice and accommodating. Our team has a genuine dedication to service; even taking the most minor/major of constructive feedback as an opportunity to really shine in the eyes of our guests. I would also like to thank you for your comments about your room. From a team standpoint, this is invaluable information that we need to investigate so it does not adversely affect others in the future.

We certainly appreciate your loyalty to Holiday Inn Express brand, and look forward to welcoming your return.

Sincerely,

Dan Deaver
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

A pretty standard Holiday Inn Express,have to say that the décor (carpets,curtains etc) are due a refresh,they look quite old and tired.The staff are super friendly and incredibly helpful.The location is perfect,just a couple of blocks from the Predators stadium and 2nd Avenue

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown Conference Center, responded to this reviewResponded 21 May 2014

Thank you for posting a review of your experience at the Holiday Inn Express Nashville Downtown. Guest feedback is truly a gift, and we welcome both positive and constructive comments alike.

Thank you for mentioning our ideal downtown location. Our hotel property is perfectly situated in downtown next to everything our Music City has to offer. Everything from honky tonk bars, award winning restaurants, live music/entertainment, boutique shopping, etc., is literally within a stones-throw away from our lobby. This, complete with our service and amenities, are what truly makes us an award winning hotel in the eyes of our guests. For all of this and more we sincerely thank you.

Your time and business is important to us, and we look forward in welcoming you back to the Holiday Inn Express Nashville Downtown soon.

Sincerely,

Dan Deaver
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Took a last minute trip to Nashville and booked a king room at the Holiday Inn Express downtown. Nice, clean room. Standard amenities. Great breakfast facility. Perfect location right on Broadway. Hotel also has a complimentary shuttle. Front desk very helpful in booking tours, but will book ahead next time. Charges $20 a day to park in underground garage, but all the downtown hotels seem to do this. Will stay here again.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Xraygurl1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown Conference Center, responded to this reviewResponded 15 May 2014

Thank you very much for such a warm review of your recent stay with us at the award winning Holiday Inn Express Nashville Downtown. I am very pleased to read that you hold such fond memories of your stay.

I shall certainly extend your great comments to our entire hotel team. I am also delighted to read that you would recommend our hotel to others, as well as allow us another opportunity for you to be our guests again in the near future. This, in itself, means the world to my team!

We certainly look forward to welcoming you back to the Holiday Inn Express Nashville Downtown in the very near future for another great stay!

Sincerely,

Dan Deaver
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

The reservation process went well. We were met with a very friendly staff. Music in the lobby at check in on a Saturday afternoon was wonderful. Shuttle took us to Printer's alley and offered us much needed information. The room was wonderful and very well appointed. Overall, this was an upscale hotel, steps from the action with an a plus in hospitality. They offered a shuttle contact to deliver me to the airport.....very nice, efficient.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bluesblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown Conference Center, responded to this reviewResponded 15 May 2014

Thank you for taking the time out of your day to post a review of your experience at the award winning Holiday Inn Express Nashville Downtown.

It is truly pleasing to read our that our teams efforts to ensure you had a enjoyable experience with us are so warmly acknowledged. Your kind appraisal of recognition towards our friendly team, live music in the lobby, courteous shuttle transportation, and well appointed guestroom will be well appreciated by my team, management, and owners.

I do hope to have the opportunity to welcome you back in the near future to exceed your expectations once again.

Sincerely,

Dan Deaver
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

This was our 3rd time to Nashville, first time at the Holiday Inn Downtown. We usually stay at the Sheraton but it was being extensively renovated, so we decided upon this one about a month in advance we booked over the phone. When we walked into the lobby it was gorgeously decorated and had a modern atmosphere, the staff whom checked us in was courteous, honored our high floor, and put us right next to our friends who were staying in a separate room. We thought this was very nice as we enjoyed getting ready together and leaving at the same time/making plans. The lobby has light lunch and a singer on the weekends this was a nice surprise. The breakfast was free with our room as well and it was a FULL hot breakfast, very good and we loved it every morning. We always enjoy ourselves in Nashville. Had an especially great trip this time too, although this was our expensive stay. The Sheraton was less money the last trip and was a 5 star hotel. We probably wont stay here again if we can help it. The beds were very firm and we are used to more of a pillow top. They did have 2 different choices of pillows. Upon checkout, we always pay cash, we got the bill under the door and it was nearly double and Not at all our price that was quoted over the phone under our reservation number. Upon going to the staff to ask about it at checkout and payment, The blonde was not nice at all, we finally upon asking for a manager got them to alleviate the price to what was quoted when we booked the room. Be prepared taxes are near 16%, and there's also a parking fee, but the parking is this way with every hotel downtown in Nashville. All in all we had a great time, but the checkout could have been more pleasant. We will probably return to the Sheraton on our next trip for the money, they have much more comfortable beds.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MandyS.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown Conference Center, responded to this reviewResponded 14 May 2014

Thank you for taking the time to provide us with your feedback regarding your stay at the Holiday Inn Express Nashville Downtown.

My team and I sincerely appreciate your comments about our gorgeous lobby, courteous staff, ability to find a room that was next to your friends on the same floor, and complimentary hot breakfast. With that said, the tail end of your review is puzzling. As part of the check-in/registration process, our front desk team prints out a registration card that specifically outlines the room rate, parking rate, departure date, etc. This registration card is initialed by the guest as confirmation and/or acknowledgment of the rates before keys are issued. We do this in a concerted effort so that each member of the arriving party understands the charges before proceeding to their room. I would like to discuss this in further detail with you so I may find out which employee you might have possibly dealt with upon departure. This will help me determine, not only the employee in question, but when exactly you stayed with us.

Please reach out to me at your earliest convenience at 615-244-0150 and I will be happy to address each concern individually. On behalf of my team, I apologize for the less than satisfactory departure experience, and look forward to working with you to research/resolve them.

Sincerely,

Dan Deaver
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nashville hotels
Downtown Nashville
Sheraton Grand Nashville Downtown
Show Prices
Show Prices
Show Prices
Downtown Nashville
Courtyard Nashville Downtown
Courtyard Nashville Downtown
#48 of 157 in Nashville
260 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Nashville Downtown Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Nashville Downtown Conference Center

Address: 920 Broadway, Nashville, TN 37203-3807
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Nashville
#34 Romantic Hotel in Nashville
Price Range: £154 - £417 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Nashville Downtown Conference Center 2.5*
Number of rooms: 287
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Nashville Downtown Conf Ctr! Whether traveling for business or leisure, rest assured that you have made the finest choice in the Holiday Inn Express Nashville Downtown Conf Ctr. We are the largest Holiday Inn Express in the nation boasting 287 guestrooms complete with over 10,000 sq feet of flexible meeting space making our hotel property ideal for corporate retreats, meetings, and receptions. The Holiday Inn Express Nashville Downtown Conf Ctr is perfectly situated in downtown Nashville within a stone's throw of Bridgestone Arena, Music City Center, Ryman Auditorium, Music Row, and the vibrate downtown Entertainment District. Our guests can enjoy complimentary Wi-Fi access, Express Start breakfast each morning, and a seasonal outdoor pool. Each afternoon we have hors d'oeuvre in the lobby, complete with refreshments featuring live entertainment from one of Nashville's rising musical talents to set the tone for a fun-filled Nashville weekend. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Expedia, TripOnline SA, HotelsClick, Ebookers, Cancelon, Evoline ltd, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your Holiday Inn Express Nashville Downtown Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Nashville Downtown Hotel Nashville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing