I was kind of torn on this hotel….because of the noise and the mistake with the double beds I can only give them 3 stars but the things they got right they completely slam dunked. I was very pleasantly surprised the room was nice and not run down or 20 years old, had my concerns because of the flood in 2010 but It was very clean, nicely decorated and the beds were very comfortable with lots of down pillows and very nice linens (big plus) . It had a tiny bathroom but had a decent vanity. No flood smell, hooray!! There was nothing luxury about it however I was expecting a lot less. There was a coffee maker.
One of the first things I noticed was how extremely nice everyone I encountered was even from the moment I got on the shuttle from the airport to the hotel. The lady I purchased my shuttle ticket from at the airport was so nice and helpful I was stunned ( the shuttle was $40 for a round trip but make sure you ask for a discount if you are with a group) The Bus driver told me all about Nashville and what I needed to go see….amazing. Make sure you go over to the Gaylord convention center and the new mall….there is a free shuttle that goes every 30 min. I’m so mad at myself for not writing down names because this was the nicest most helpful staff I’ve ever encountered and I’ve stayed a 5 star hotels!!! Kudos on that!
I had room #3051 which had an outside door, some of the rooms have inside entry doors I would suggest you ask for an inside room because my room was noisy. I couldn’t hear the people next door but I could hear people talking and walking by my door loud and clear. Because my room was the one before you go back inside the hotel common areas of the hotel people would stop and talk there….this was annoying at 6 am.
When I got to the room I realized it was a double room and not a king as we requested. They didn’t have any more king rooms for the dates and we were stuck :( I honestly think if they could’ve move me they would have. I also requested two robes which arrived minutes after I checked the room with surprise slippers :)
Every time I went to the restaurant the bar staff went out of their way to be helpful. They hooked me up with to-go containers of cream and roses lime juice so I could make drinks in my room, the restaurant hostesses where also very helpful and one of them held my purse while I went through the breakfast buffet. Room service was always fast and perfect every time. I ordered a hamburger twice and my friend had the ribs twice. The room service staff were complete professionals when coming in the room and I really appreciated this.
I have to send a special shout out to housekeeping, these people took care of me like I was a queen…..never have I seen housekeeping go so far out of their way to accommodate. I stopped one African American lady (It matters because I can't remember her name) and she dropped everything to come and clean my room right then and it wasn’t even her room!!!!! Plus she gave me extra amenities and towels, I actually helped her clean the room she was so nice. These people MAKE you want to tip them….that’s how you do it. On other days I got the same treatment from other housekeepers….I needed my room cleaned at certain specific times and of course it was a mess. When they said they were going to come back they actually did. Amazing.
The common areas of the hotel were very nice and welcoming; this is a great family or business hotel. The only major thing was the noise outside of my room…..it was very loud…and you could hear the bus pulling up all day long. There is a liquor store within walking distance about a block but no CVS , Walgreens or Walmart so if you forget something you are stuck unless you want to get it from the tiny shop in the lobby. I would put this Radisson up against some Doubletee hotels I have stayed at for way more money with horrific service.
- Official Description (provided by the hotel):
- The Inn at Opryland, A Gaylord Hotel offers an ideal location on Music Valley Drive, next to Gaylord Opryland Resort and the Grand Ole Opry. This allows guests easy access to Nashville's world-famous attractions, including Nashville's premier shopping and entertainment complexes, Opry Mills Mall. Our Nashville hotel welcomes travelers with warm hospitality and modern amenities in a vibrant, music-inspired atmosphere, making our hotel perfect for vacations, events and meetings alike. On-site conveniences include restaurants serving breakfast, lunch, and dinner; our large indoor pool; a newly renovated fitness center; plus 15,000 square feet of stylish meeting and event space. Come experience all Nashville has to offer from one of its most hospitable locations. ... more less
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- Also Known As:
- Radisson Hotel Nashville
- Radisson At Opryland
- Radisson Nashville
- Nashville Radisson