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“stayed here twice, wouldnt do it again if you paid me”

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Comfort Inn Nashville/White Bridge
Ranked #86 of 159 Hotels in Nashville
Reviewed 21 December 2009

My 5 year old & I stayed here when we traveled from TX to my moms in MD. The way there we had 2 cats with us. This was the 1st decent looking hotel I came across in Nashville that would take pets. Our first stay was alright, we had a room on the 1st floor, we didnt eat breakfast the next morning, we were pretty much in and out. The carpet in the room was kinda EH looking but it was ok, decent enough for me to book our stay there on the way back. MISTAKE. The second stay they gave us a room on the 2nd floor and it was just disgusting. The whole 2nd floor (hall) was just stank and musty, I wanted desperately to just open a window. When I got in the room thats the 1st thing I did. The info card on the desk had food or something on it. It was just gross. If I hadnt been so tired I probably would have left and gotten another room. The breakfast in the morning was CRAP. And im easy to please with that sort of thing. They wont let you take the food back to your room, and the area where you eat is tiny, it was packed. There is crazy traffic that you can hear in the morning. Im about to make this trip again, and Im making it a point to really research where we stay well so this doesnt happen again.

  • Stayed: July 2009, travelled with family
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Thank txchic82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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195 - 201 of 206 reviews

Reviewed 15 October 2009

We stayed two nights at this hotel. It was adequate for our needs, although the room was pretty tight. The fitness center equipment is a little dated, but it did the job. They do include a hot breakfast which was good. They have free internet in the lobby, but it is only on one computer, so you might have to wait your turn, but it's nice to know the access is there. The hotel is right by the interstate, which made it very convenient to get around. We were on the first floor facing away from the interstate, so I can't attest to if there is a problem with the noise from the location.

  • Stayed: October 2009, travelled as a couple
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Thank jlgradoville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citn330, General Manager at Comfort Inn Nashville/White Bridge, responded to this reviewResponded 12 December 2010

Thank you for taking time out to review our hotel. We look forward to having you as our guest again in the future.

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Reviewed 8 July 2009

We stayed here for 3 nights and we both ended up with multiple bed bug bites all over our legs and our feet and shoulders.
We checked out early and complained. Most of our money was refunded but we were still charged for one night.
We have filed a formal complaint. If you must stay here, check the mattress and box springs very carefully, as this was a very upsetting and uncomfortable experience. We are home and still have itchy red welts.

Stayed: July 2009, travelled as a couple
1  Thank jmcTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citn330, General Manager at Comfort Inn Nashville/White Bridge, responded to this reviewResponded 9 October 2010

Thank you for taking time out of your busy schedule to review our hotel. We sincerely apologize for your experience. We'd like to inform you that this issue has since been rectified.
It's been a while since you have stayed with us. We would love to have another opportunity to exceed your expectations.

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Reviewed 19 June 2007

I don't understand all of the negative reviews posted for this hotel. The bed was new and comfortable and the room had modern fixtures and amminities. I couldn't detect any cigarette smoke in my non smoking room. Overall, great stay and great value.

  • Stayed: June 2007, travelled with family
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1  Thank lotsotravlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citn330, General Manager at Comfort Inn Nashville/White Bridge, responded to this reviewResponded 2 October 2010

Thank you for your review. We look forward to having you as our guest again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2007

If you are thinking about staying at this hotel - go somewhere else. The non-smoking room we were given smelled terribly of smoke and some type of chemical trying to cover up the smell. When we complained to the front desk, they said there was nothing they could do because the rooms were all booked. We had made a non-smoking reservation two months in advance. Fortunately we were staying only one night and we could open our window to get some fresh air, but the view was over a run-down commercial area with junk cars. With other hotel chains operating 100% smoke-free, there is no reason to stay at this hotel. When I wrote a letter to the chain headquarters, they refused to do anything other than notify the hotel management of my concern.

  • Stayed: March 2007, travelled as a couple
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1  Thank GR-Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2006

I stayed there for 4 nights in early November, travelling on government per diem during what regrettably turned out to be Country Music Awards week. So nearly everything was booked, especially at our rates. It's not the best area and a little noisy since it's so close to I-40. It's not fancy but it was very clean. My room & the breakfast area were spotless, so perhaps they're reading your reviews! The room was small but so was the rate by Nashville standards. I didn't like the location, though, and would have left on that basis. I'm sure you could do worse.

  • Stayed: November 2006, travelled on business
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2  Thank SLM941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2006

We had reservation at the Comfort Inn hotel located at 412 White Bridge Place in Nashville Tennessee for July 11 – July 13 2006, and I have to say it was the worst experience I have every had at a hotel.. When we arrived Monday night the lady at the front desk was one of the rudest people I think I have ever met. Her name was Debbie. She could have cared less if she helped us. When we went to the room the carpet was soaking wet from some sort of water leak. We went and told the front desk and all they did was give us towels to soak up the water. We also ask for extra wash cloths and were told there were none clean.

The room was so bad that we decided to change hotels Tuesday morning. The lady at the front desk said they could not refund our money since we had booked it on the internet. The lady at the front desk was named something like Muriel. We ended up going over to the Best Western where we stayed until we returned back to Texas. We were not the only ones that had a bad experience. We meet 7 other people that experienced the rudeness and some sort of problem. We ended up loosing approximately $155.00.

I will never book a reservation at a Comfort Inn again.

  • Stayed: July 2006
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1  Thank C5141CKjaneth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Nashville/White Bridge

Address: 412 White Bridge Pl, Nashville, TN 37209-3022
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Nashville
Price Range: £63 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Nashville/White Bridge 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn Nashville/White Bridge Hotel Nashville
Nashville Comfort Inn

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