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“Super Experience at the Embassy Suites” 5 of 5 bubbles
Review of Embassy Suites by Hilton Nashville at Vanderbilt

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Embassy Suites by Hilton Nashville at Vanderbilt
Ranked #33 of 154 Hotels in Nashville
Certificate of Excellence
Birmingham, AL, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Super Experience at the Embassy Suites”
5 of 5 bubbles Reviewed 22 April 2014

I stayed at the Embassy Suites in Nashville in april, 2014. I was there because i had a teaching assignment at Vanderbilt. The location was convenient. I was especially pleased with the attention, accomodations and frinedliness of all the staff. The breakfast was outstaning and I had the best omelette ever! Everything was super! Thanks again, Lynn Phifer

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Lynn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,062 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 22 April 2014 via mobile

Very helpful and friendly staff, great size room (suite) free shuttle into downtown Nashville (which is only a few minutes) the gym is open 24hrs, it is basic but did the trick, there's also a sauna and a hot tub. Breakfast is included, you can choose from a cooked to order or buffet option, complimentary drinks and snacks were also included around 5pm (we did not sample these but saw others enjoying some beer and wine) Valet not a bad price, although self park is literally next door. Short Walking distance to music row and other places to visit in Vanderbilt, the hotel itself is not modern, but exceeded expectations and would stay again.

Stayed April 2014, travelled as a couple
Helpful?
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bluffton, Ohio
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 21 April 2014

Watch out. The hotel has sent up a new policy wanted 2 weeks notice on canceling for an event weekend..... Even though they are not booked up and did not lose out on another booking, they still feel the need to refuse a refund. So I am out $327 (that was a best price one night) on something I canceled 12 days before being there.
I used Hilton hotels approximately 15 to 20 nights per year for business travel and have never heard of a 2 week cancellation window. I have since cut up my Hilton Honors card and will take all my business to other more deserving hotels.

  • Stayed April 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Mpedc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott B, General Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review, 24 April 2014
I'm sorry to hear that our cancellation policy did not meet your needs for this event weekend. Our normal cancellation policy is 24 hours, but during major city-wide events like the Country Music Marathon is not unusual for our hotel (like most of our competitors) to have a stricter cancellation policy. Cancellation policies over special events are always re-communicated in our confirmation e-mails that are sent out at the time of booking.

We welcome you to contact our offices directly to discuss further. We try hard to make sure all of our guests have a rewarding experience at our hotel and hope that next time you are in the area you will consider staying with us again.

Best Regards,
Scott Balmaseda
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
atoka
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 19 April 2014

Great experience overall due to the customer service provided by Ryan at the front desk and the location however I believe they were extremely understaffed. Compared to other Embassy Suites I've stayed in, this one was overpriced and average.

Room Tip: Book early
See more room tips
  • Stayed April 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank wanda b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Saint Lucie
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

Wonderful experience-Great service. The breakfast was amazing. Very close to Music Row's bars and restaurants. Convenient shuttle service to downtown attractions. Only complaint was when we came back to the room @3pm, the room hadn't been cleaned.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Margaret K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, U.S. Virgin Islands
2 reviews
5 of 5 bubbles Reviewed 6 April 2014

This is a very good Embassy Suites Hotel. The staff is very welcoming and very friendly. The free breakfast is one of the best and most complete I have had at an Embassy and the nightly free happy hour is good also. Lots of space to sit in the eating area and lobby. Rooms are big and spacious. Highly recommend.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ephraim F B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
152 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 bubbles Reviewed 4 April 2014 via mobile

Nice and clean but very expensive. Arrived late had food at the bar that was mediocre . If all of the hotels were not booked due to Basketball Tournament would definitely have stayed somewhere else. I love Embassy Suites this is not one of their better ones, over priced !!!

Stayed April 2014, travelled as a couple
Helpful?
1 Thank TheCBs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Nashville at Vanderbilt

Property: Embassy Suites by Hilton Nashville at Vanderbilt
Address: 1811 Broadway, Nashville, TN 37203
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Business Hotel in Nashville
#17 Romantic Hotel in Nashville
#23 Family Hotel in Nashville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville at Vanderbilt 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville Tn
Nashville Embassy Suites

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