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Hampton Inn & Suites Nashville - Green Hills
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Reviews (630)
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410
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All reviewsgreat locationbluebird cafeupscale malllipscomb universityshopping and restaurantscomplimentary breakfastwithin walking distanceclose proximitypleasant stayeasy accesslobby areanice hotelwe've stayeda great place to stayfront desk staffclean roomswould definitely stay here again
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484 - 489 of 630 reviews
Reviewed 6 April 2014

Showering upon morning of departure and the faucet flew out of the wall and hit me in the calf. Left me with a copper pipe sticking out of the wall to rinse me hair and finish the shower. Upon departing told the front desk and they said "so sorry". Unacceptable. DO NOT STAY IN ROOM 609 IN GREEN HILLS, TN.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hampton
2  Thank Julia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abbie007, Manager at Hampton Inn & Suites Nashville - Green Hills, responded to this reviewResponded 8 April 2014

We deeply regret the incident involving the shower head in this room. After very close inspection by our Chief Engineer, it doesn't appear there is a problem with the supply pipe or the shower head. These devices have multiple settings which are changed by twisting the ring around the edge. It appears the guest may possibly have turned the entire shower head when attempting to change the setting. This resulted in loosening the head until it fell off. We have taken steps to insure that the installation of all shower heads will be tight enough to prevent removal without use of a pipe wrench. I have removed all charges from the folio of this guest. We hope she will visit again to see this was an issolated incident and not indicative of our hotel and service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

Loved this hotel...clean, large room, quiet, close to many restaurants and nice mall. Easy to get to any area of Nashville from here. The staff was very nice and efficient. Free wi-fi worked great! Drive from the airport was very short, also. I will stay here the next time I am in Nashville.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

Great location and by far the best Hampton Inn I have stayed in but a bit pricey compared to other Hampton Inns....not sure if the lobby appearance and large breakfast options justify the price. Large breakfast seelction with healthy options.

  • Stayed: March 2014, travelled with family
    • Value
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Review collected in partnership with Hampton
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014 via mobile

This hotel is perfect if you want basic but nice. The location is great- close to mall and colleges in the area. The breakfast is better than you would expect and the lobby / dining area is very well done for the price of rooms. The front desk staff are exemplary in their service efforts. The rooms and bedding are good and well kept. I recommend this hotel and will stay here again for sure.

  • Stayed: March 2014
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Thank travelers5C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2014

we've stayed here several times when coming into town for a concert or visit with daughter in college. we've never been disappointed. next to nice mall if shopping is planned. not a bad drive downtown for a concert either.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank Melinda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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