We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Disappointing”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Nashville Marriott at Vanderbilt University
Ranked #37 of 154 Hotels in Nashville
Certificate of Excellence
Madison, Wisconsin
Level Contributor
165 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Disappointing”
Reviewed 9 February 2014

For a full service Marriott - and at a full service price, this was very disappointing. I am a Platinum member, so they did upgrade me to a suite. The suite was a terrible disappointment, It was large, but the furniture was horribly dated and resembled a mediocre 1980s hotel. The bathroom was not upgraded at all. The shower was a small walk in with old tiles and a cheap shower door. The grout in both the shower and on the bathroom floor was very dirty, and there was a drain in the middle of the bathroom floor. I expect much more from a suite.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WJ2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taylor H, Front Office Manager at Nashville Marriott at Vanderbilt University, responded to this review, 11 February 2014
Dear Guest,

Thank you for staying with us at the Nasvhille Marriott at Vanderbilt University during your recent trip to Nashville, TN and for sharing your comments with us regarding your stay. We are disappointed to know the upgrade you received did not meet your expectations and we have passed on your comments to our Housekeeping and Engineering team since we are constantly striving to better the hotel.

We hope to see you next time you are in Nashville, TN and we hope that your suggestions and improvements meet your expecations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

765 reviews from our community

Traveller rating
    342
    227
    123
    47
    26
See reviews for
172
156
39
273
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 February 2014

One can expect a certain level of quality when you stay at Marriott. The chain does a great job of maintaining consistency. That being said, some are better than others.
This hotel stands out as one of best. They go out of their way to ensure a great stay. That even includes having someone just inside the entrance to guide you if you need help. Particularly outstanding is the Concierge Lounge. Gail should be used as a model of how to be a concierge hostess: helpful, accommodating, and super friendly. The evening fare was more than appetizers. Corn beef and cabbage soup one night and shrimp bisque the next. Wow. I also enjoyed having dinner at the bar downstairs. Good food and good bartenders. Finally, i should say that Eddie at the front door was super helpful and a heck of a nice guy.

Room Tip: Get a view of the Parthenon which is beautifully lit at night.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taylor H, Front Office Manager at Nashville Marriott at Vanderbilt University, responded to this review, 9 February 2014
Dear Guest,

Thank you for recently staying with us and we are glad you enjoyed your time while in Nashville, TN. We are pleased that our hosts provided an excellent experience for you from arrival to departure and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nazareth, Pennsylvania
Level Contributor
301 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 20 January 2014

Stayed here one night to visit Vanderbilt U. Obviously, very convenient for that purpose. Hotel itself is just average for a Marriott. Self-parking is not close and connected as in other Marriotts. But spaces are plentiful. Rooms are average size, beds are typical. We had a nice view of the "Parthenon". What stands out is the extreme friendliness and helpfulness of the staff, uniformly. From the valet parkers to the front desk, each staff member was very nice and willing to answer questions.
Fitness room was average.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjc43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan W, Manager at Nashville Marriott at Vanderbilt University, responded to this review, 1 February 2014
The hotel takes the comments very seriously. We are just upgraded the entire bed/bedding combination and you'll find the rooms much more to your liking. We certainly hope that you will give us another opportunity to serve you.

Our staff and their gracious hospitality is what we live for. We receive copious comments commending the service and demeanor our staff members. We thank you for acknowledging their efforts.

We look forward to your next visit with anticipation. Thank you again for your patronage.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
127 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 7 January 2014 via mobile

Sweetest lady who worked in the lounge. What a great time a small group of women from all over USA talking business and life. She is a jewel and the life of that lounge!
The hotel staff was incredible in helping me with several business issues I had to take care of efficiently!
Loved my room and even though I'm not a Vanderbilt fan enjoyed looking out over their field!
This will be my new Nashville hotel of choice!

Stayed December 2013, travelled on business
Helpful?
Thank lacleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2014

We stayed here over the Christmas holiday and the staff really went above and beyond to accomodate us. Everyone had a positive, upbeat attitude (despite having to work over a holiday) and each staff member I encountered made sure to ask whether there was anything they could do to improve our stay. We will definitely keep coming back!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iheartnola678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2014

Spent a weekend sight seeing in Nashville and we were so glad that we were booked at this Marriott. It was a convenient location to downtown and other great dining and entertainment areas. The hotel was in tiptop shape and the room was comfortable and clean. The staff was very helpful and we were able to check in much earlier than anticipated.

Would stay here again without hesittation!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmshultz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perdido Key, Florida
Level Contributor
94 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 December 2013

This hotel is nice enough...and if you are in town for a Vandy football game you are in luck! Its a great location, and there are several great chain and local restaurants around. The rooms were nice enough...and the hotel itself was fine...but not the 4 star quality that one would expect. It was significantly cheaper than the other 4 stars in town, so our expectations weren't high. The "restaurant" wasn't what we were expecting. It's fine...just not 4 star quality.

Room Tip: A view of the field if you can...it's fantastic. There is also a sleep center int he hotel. ask...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tk101chic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nashville hotels
0.1 mi away
Holiday Inn Nashville-Vanderbilt (Downtown)
0.5 mi away
Loews Vanderbilt Hotel
Loews Vanderbilt Hotel
#10 of 154 in Nashville
4.5 of 5 bubbles 1,572 reviews
0.9 mi away
Embassy Suites by Hilton Nashville at Vanderbilt
Show Prices
Show Prices
Show Prices
0.8 mi away
Courtyard Nashville Vanderbilt/West End
0.3 mi away
Hampton Inn & Suites Nashville - Vanderbilt - Elliston Place
0.7 mi away
Hampton Inn Nashville / Vanderbilt
Show Prices
Show Prices
Show Prices

Been to Nashville Marriott at Vanderbilt University? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Nashville Marriott at Vanderbilt University

Property: Nashville Marriott at Vanderbilt University
Address: 2555 W End Ave, Nashville, TN 37203-1423
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#12 Luxury Hotel in Nashville
#24 Business Hotel in Nashville
#30 Romantic Hotel in Nashville
#42 Family Hotel in Nashville
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Nashville Marriott at Vanderbilt University 4*
Number of rooms: 311
Official Description (provided by the hotel):
Located on the Vanderbilt University campus, Marriott Hotel Nashville/Vanderbilt University is one of the area's premier West End Nashville hotels. We are a top choice for those looking for a convenient hotel near Vanderbilt University and we offer a great location close to other preferred destinations in Nashville, Tennessee. Our hotel overlooks the historic Vanderbilt University stadium, Centennial Park, and the famed Parthenon. In addition, our top-rated Nashville hotel offers a free downtown shuttle to check out all Music City has to offer. Park25 Bistro, featuring Chef Kimo Akana, serves an eclectic American menu that is comfy, local, and creative. Other amenities at our hotel include Marriott's new Entertainment Package to stream from personal Netflix, Hulu, and Pandora accounts. Marriott Hotel Nashville/Vanderbilt University also provides a renovated fitness center, self/valet parking, and a concierge level. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Travel Republic (UK), Hotels.com, Expedia, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., getaroom.com, Hotel.de, Cancelon, Evoline ltd and HotelQuickly so you can book your Nashville Marriott at Vanderbilt University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Nashville At Vanderbilt University Hotel Nashville
Marriott Vanderbilt University
Nashville Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing