We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not as happy as we thought we would be at this hotel.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Nashville Marriott at Vanderbilt University
Ranked #34 of 155 Hotels in Nashville
Certificate of Excellence
Glasford,IL
1 review
“Not as happy as we thought we would be at this hotel.”
Reviewed 14 August 2009

We used Priceline to find our hotel for our trip. When we were looking for our hotel we looked at a place with free wi-fi and also free parking and what we got was having to pay 10 bucks a night for 24 hours of internet service, 4 bucks if you wanted the bottle of water in the room, there was no fridge in the room or microwave and even if it is a 4 star hotel I have stayed in other 4 star hotels that do have them so I thought that was kind of crappy and also I thought that the hotel staff was not very helpful when we had a water leak in our bathroom our last night there and also I could not believe again we had to pay for parking is Marriott that broke they can’t have free parking or do they just milk people for all they have. Another thing is they do not give the best directions ether to find the place. So I have to say my family never again plans to stay at the Marriott chain of hotels and I was very disappointed with this one. I can see if you have all the money in the world to stay at a hotel like this but if you are on vacation you do not want to shell out another 200 bucks just to stay at a nice hotel for a week while you are trying to enjoy a Music filled week.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babytink_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

784 reviews from our community

Traveller rating
    356
    229
    124
    48
    27
See reviews for
177
162
39
277
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
sc
Level Contributor
3 reviews
Reviewed 8 August 2009

Dirty small rooms.Front desk VERY unfriendly.........as for eating here BEWARE.We had an omlette that was swimming in grease,2 lipstick stained glasses & cups,dirty cutlery,dirty plates & the best ........hair in our OJ.The waitress showed it to the restaurant manager, he just shrugged his shoulders........then I asked him about it & again he just shrugged his shoulders.......really is this a 4 star Marriott.I then tried to call the front desk to complain they kept me on hold for 25 mins......I gave up ......called Marriott main # on hold for another 15mins....in end just gave up.....& got the hell out of there......

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mysterialmaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, TN
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 July 2009

I stayed at this hotel for a week with family and friends, as we all prepared for my wedding day. (My wedding reception was at the Parthenon immediately across the street, so the location couldn't be beat.) For starters, the hotel is gorgeous. It seems new, with dynamic and modern decor. The rooms are immaculate, and I visited a lot of them, as family members had rented out perhaps 30 rooms in the time before and during my wedding weekend. Food at the restaurants is expensive, as is the case at most hotels, and delicious. Many of the rooms either have a view of West End Ave. and the Parthenon, or Vanderbilt and the football stadium. Restaurants and stores including Borders and P.F. Chang's are steps away, easily accessed on foot without crossing any streets.

The service deserves really special mention. The staff at the Marriott bent over backwards to facilitate smooth check-ins for guests and distribution of all our "welcome bags." They also pitched in numerous times as my mom and I pulled together last-minute wedding tasks -- this includes sending and receiving faxes and other deliveries, as well as helping my mom (not a Nashville native) figure out good sources for different things. They helped my mom and I deal with several large, odd loads of stuff -- all the reception favors, for example. Several of them knew our names by the end of the week and were extremely friendly, helpful, and congratulatory. Bear in mind that our wedding utilized no Marriott services other than the block room reservations, which came at a block room discount. But they were more helpful to us in that last week, in lots of little ways, than some of my vendors.

I stayed at the Marriott a few weeks later for a friend's wedding, and this time the reception was actually at the Marriott. Their reception area was beautiful and the food was terrific.

In closing, I couldn't have been more pleased with our stay at the Marriott. The rooms are nicer than some of those at "boutique" Nashville hotels, including nearby Hotel Indigo, and the service is impeccable.

  • Stayed September 2008
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank watchdog3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bluffton, South Carolina
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 July 2009

Obviously, the Marriott has structured their hotels to place the Marriott for the business travelor with a large expense account, the Courtyard for the business travelor on a budget or for family travelors, the Fairfield inn for cost conscious families and the Resdience Inn for larger groups that need more space. It was obvious that this Marriott catred to the business crowd that wrote off all expenses since they charged $4 for water in the room while most hotels offered that as a service. They also charged $22 for overnight valet parking with only a $3 discount if you parked it yourself. What truly annoyed us was that they charged $9.95 for 24 hour internet access while every hotel we stayed during these two months of traveling the country has offered WiFi as a free service! Ludicrous! We ending up spending almost $50 with unnecessary charges and fees. Believe me...there are other choices. And I am a Marriott rewards member that will not use Marriott other than Courtyards or Fairfield Inns.

Stayed July 2009, travelled as a couple
Helpful?
Thank Arlene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 16 July 2009

Nice clean facility. Superb location. friendly staff. Shuttle Suburban will take you to/from downtown or Hillsboro Village or anywhere reasonable for tips. Many fine eating establishments withing walking distance. Unique view into Vandy football stadium from room. Pretty cool bar just off lobby.

What kept it from being 5* ? --Room wouldn't get quite as cool as I wanted.+ $23/day valet parking not really typical of location--but is kind of offset by liberal free shuttle policies.

Marriott Vanderbilt was a good place to stay, particularly at Priceline rate.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whosyer12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 23 June 2009

I vist Nashville about twice a year. This is a VERY BASIC Marriott and the only reason I stay here is if the Loews is full. Really there is no compelling reason to stay there in my opinion.
On my arrival this time I was offered a choice of 2 rooms - one with 2 beds or a king with disabled access. I asked for further explanation from the front desk clerk who just told me that there was shower instead of the tub. What she failed to mention was that the clothes rail in the wardrobe was built for disabled reach & therefore all of my clothes would be trailing on the ground! So I changed rooms.
There was no safe in the room and the views from many of the rooms are of the parking lot. The evening food delivered from room service was greasy & really unappealing, though the breakfasts were better.

Most disturbingly (and unhygenically) a had a experience repeated from a stay at the same hotel in 2005; namely my breakfast tray still sitting outside my room at 9.30pm when I returned from a day at the office. The room had been cleaned but sadly someone felt it OK to leave the food tray on the floor outside all day.

I really think the Marriott should look at upping its standards at this establishment. In the meantime I'm looking at staying at the Hutton next time.

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank electroshock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis
Level Contributor
193 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 25 May 2009

Got this for $75 a night on Priceline, and it was a lovely hotel in a nice location -- centrally located to restaurants and shopping and just a short drive to Music Row and downtown. The front desk didn't even let us know about our parking options (they were not the most helpful bunch), but from reading this, we parked easily on the street in front of the hotel at all times (we were there over the holiday weekend). I suppose the hotel is fairly nondescript in a hotel kind of way, but the rooms were spacious, the bed was huge, and it appeared well-maintained. Only complaint is that the neighbor's plumbing was very loud.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richnindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nashville hotels
0.1 mi away
Holiday Inn Nashville-Vanderbilt (Downtown)
0.5 mi away
Loews Vanderbilt Hotel
Loews Vanderbilt Hotel
#10 of 155 in Nashville
1,598 reviews
0.9 mi away
Embassy Suites by Hilton Nashville at Vanderbilt
Show Prices
Show Prices
Show Prices
0.3 mi away
Hampton Inn & Suites Nashville - Vanderbilt - Elliston Place
0.8 mi away
Courtyard Nashville Vanderbilt/West End
0.7 mi away
Hampton Inn Nashville / Vanderbilt
Show Prices
Show Prices
Show Prices

Been to Nashville Marriott at Vanderbilt University? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Nashville Marriott at Vanderbilt University

Property: Nashville Marriott at Vanderbilt University
Address: 2555 W End Ave, Nashville, TN 37203-1423
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#12 Luxury Hotel in Nashville
#24 Business Hotel in Nashville
#30 Romantic Hotel in Nashville
#42 Family Hotel in Nashville
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Nashville Marriott at Vanderbilt University 4*
Number of rooms: 311
Official Description (provided by the hotel):
Located on the Vanderbilt University campus, Marriott Hotel Nashville/Vanderbilt University is one of the area's premier West End Nashville hotels. We are a top choice for those looking for a convenient hotel near Vanderbilt University and we offer a great location close to other preferred destinations in Nashville, Tennessee. Our hotel overlooks the historic Vanderbilt University stadium, Centennial Park, and the famed Parthenon. In addition, our top-rated Nashville hotel offers a free downtown shuttle to check out all Music City has to offer. Park25 Bistro, featuring Chef Kimo Akana, serves an eclectic American menu that is comfy, local, and creative. Other amenities at our hotel include Marriott's new Entertainment Package to stream from personal Netflix, Hulu, and Pandora accounts. Marriott Hotel Nashville/Vanderbilt University also provides a renovated fitness center, self/valet parking, and a concierge level. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Hotels.com, Travel Republic (UK), Ebookers, Booking.com, Odigeo, Traveltool, S.L.U., Hotel.de, HotelQuickly and getaroom.com so you can book your Nashville Marriott at Vanderbilt University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Nashville At Vanderbilt University Hotel Nashville
Marriott Vanderbilt University
Nashville Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing