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“Great new hotel”

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SpringHill Suites Nashville Airport
Ranked #64 of 159 Hotels in Nashville
Reviewed 1 June 2013

It looks all very new. Well designed suites with a little kitchen, excellent bed and bathroom and furniture. It took us about 20 min. to get downtown, can be longer depending on the traffic situation. The hotel is located in the Airport area, packed with hotels and restaurants. It was only not easy to find a Supermarket / grocery. We needed the help of the staff to find one. Room rates are not high, but you have to pay 3 types of tax, about 18 dollar in total.

  • Stayed: May 2013, travelled as a couple
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1  Thank Frans P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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311 - 317 of 488 reviews

Reviewed 28 May 2013 via mobile

The staff is excellent at this hotel. They go the extra mile to make your stay enjoyable. Our microwave didn't work and within 5 mind of our call it was replaced. When the toilet in the pool area was clogged. They fixed it immediately.

  • Stayed: May 2013
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1  Thank StaffNet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2013

Was in town for a conference and performance (I'm a musician). Modern look, good breakfast, room layout was good with separate work area. Over all experience was good. The only complaint is that the room smelled a little musty but if you put on the a/c it was livable.

Staff was pleasant and the property was well maintained.

Just 10 mins by car to music row.

The airport shuttle was handy and on time.

  • Stayed: May 2013, travelled on business
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1  Thank roddo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shsbna, General Manager at SpringHill Suites Nashville Airport, responded to this reviewResponded 29 May 2013

Dear Roddo1,
Thank you very much for the review you posted regarding your recent stay with us. We are so pleased that you found the hotel and our staff to be such a positive experience during your business trip. We also appreciate your feedback regarding the odor you encountered in the room. Our Engineering team will investigate this issue to ensure that it does not reoccur for any future guests. Again, please accept our sincere THANKS for your patronage of the SpringHill Suites Nashville Airport and we look forward to welcoming you back soon.
Thomas Winkler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2013

Lovely airport hotel. Seems a little worn, but a comfortable place to stay.
Nice staff. Very attentive and helpful. The breakfast is just ok, but that seems to be most hotel breakfast now. Room set up is a little odd and I have noticed at this brand and towne place that there are no mute buttons or speakerphones in the rooms.

  • Stayed: April 2013, travelled on business
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Thank tawana78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shsbna, General Manager at SpringHill Suites Nashville Airport, responded to this reviewResponded 29 May 2013

Dear Tawana78,
Thank you very much for the great comments regarding your stay with us. We were a little disappointed regarding the remarks of the hotel looking worn. Since we just completed a multi-million dollar renovation of all our gust rooms, public spaces and lobby last summer this is not feedback that we typically hear. In the event you wish to share more details in regards to the factors that influenced your perception, we would very much welcome it. I also appreciate your comments regarding the breakfast. I am pleased that our SpringHill Suites brand will be rolling out a new and exciting breakfast offering at all our hotels in the early summer. We hope that you may have an opportunity to experience that during a future stay. Again, please accept our "Thanks" for your feedback and your commitment to SpringHill Suites and Marriott.

Thomas Winkler
General Manager

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Reviewed 20 May 2013

A group of around 45 in for a youth soccer tournament. Excellent service. Staff exceeded expectations and treated us great, every person we encountered went above and beyond to help us out--even though the place was SWAMPED. Booked full with lots of groups--staff held it ALL together. Seriously, these guys were great. Nice breakfast. Clean rooms. Those awesome beds. Another great example of a Spring Hill Suites.

  • Stayed: May 2013, travelled on business
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Thank monamimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shsbna, General Manager at SpringHill Suites Nashville Airport, responded to this reviewResponded 21 May 2013

Dear Monamimi,
Thank you very much for the positive comments regarding your stay at the SpringHill Suites Nashville Airport. We are delighted that you had such a great experience with our hotel and really appreciate the kind words regarding the staff. We do apologize regarding the high volume of guests that were in the breakfast area. Although breakfast can sometimes be a very popular amenity, we realize that this is an area in which we may be able to make some slight adjustments to ensure it runs smoother for all our guests. We appreciate your understanding and are delighted that our staff provided the great customer service that Marriott is known for. We hope to welcome you back soon!
Thomas Winkler, General Manager

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Reviewed 19 May 2013

We always stay at this hotel when we are flying out of the airport the next day. Great staff and extremely nice. Rooms are nice and clean, good breakfast. They have a shuttle that will take you to the airport and you can leave your car at the hotel. Even if you are not using the airport I would recommend this hotel above all others in that area. There are some fast food restaurants in that area, also a Ruby Tuesdays. We ate there the night before the flight and it was great.

  • Stayed: May 2013, travelled with family
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Thank jcbohannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2013

We had a couple of extra days on a recent trip and wanted to explore Nashville. I wanted a place that was comfortable, reasonably close to attractions and a fair price. The Springhill suites nailed it. We have been fortunate to stay in some hotels with a friendly staff recently, but none of them could really compare to the people here. I have never felt so welcome. What a difference a good staff can make. The room was more than large enough. The bed was comfortable. The property is very well maintained. Everything is clean. The breakfast was really quite good. My only disappointment was the bathroom area. Its a little nondescript and the towels are on the thin side. At this price though, I felt I got more than I could possibly have expected.

  • Stayed: May 2013, travelled with family
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Thank orchidking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Nashville Airport

Address: 1100 Airport Center Dr, Nashville, TN 37214-3733
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Nashville
#22 Romantic Hotel in Nashville
#30 Family Hotel in Nashville
Price Range: £91 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Nashville Airport 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience a memorable stay in Nashville that will bring music to your ears with SpringHill Suites Nashville Airport. Just minutes from popular local attractions including Grand Ole Opry, Bridgestone Arena and Nissan Stadium, our hotel makes seeing the best of the city a breeze. We also offer a complimentary airport shuttle service to Nashville International Airport (BNA) for your convenience ... more   less 
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Also Known As:
Springhill Suites Nashville Airport Hotel Nashville
Nashville Springhill Suites

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