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“Clean and comfortable”

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SpringHill Suites Nashville MetroCenter
Ranked #78 of 154 Hotels in Nashville
Lexington, Kentucky
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Clean and comfortable”
Reviewed 9 March 2014

Very large clean room and comfortable bed. The room had large pull out couch. Plenty of easily accessible outlets for electronics. Breakfast was average. Some hot and cold foods. Willing to give us a late checkout which we nice

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Director of Sales at SpringHill Suites Nashville MetroCenter, responded to this review, 11 March 2014
Thank you for your review and I am glad you enjoyed your stay. We strive on serving our guest and delivering nothing but the best in customer service. We are delighted that you enjoyed your stay with us and will inform the staff of the great compliments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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173 reviews from our community

Traveller rating
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    29
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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Norwegian first
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  • Any
English first
Memphis, Tennessee
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2014

Don't stay here if you can't get the top floor. The building is all stick construction as I can hear every footstep from our neighbors above. The kitchenette has a small microwave and mini-fridge - not very good either. It is in the city, but near nothing, you must drive. Disappointing, especially for the price. Go elsewhere.

Room Tip: top floor ONLY
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lpmcguire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Director of Sales at SpringHill Suites Nashville MetroCenter, responded to this review, 11 March 2014
Thank you for taking the time to review our Hotel. We strive to give all guest excellent customer service, however in your case it seems that we failed to do so. Please know that we are taking necessary steps to prevent this inconvenience from reoccurring. If your travels bring you to Nashville again, please give us this opportunity to show we are dedicated to excellent service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 January 2014 via mobile

We stayed on a Friday and Saturday night for a long weekend. Beds are very comfortable and the room is good size. The free breakfast isn't the best we have had, but it wasn't bad. Great location and great staff.

Stayed January 2014, travelled as a couple
Helpful?
Thank onairjock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Director of Sales at SpringHill Suites Nashville MetroCenter, responded to this review, 3 February 2014
I thank you for taking the time to review our Hotel. I am delighted that you enjoyed your stay with us and I will pass on your compliments to my staff. An outstanding experience is what we strive for here at the Springhill Suites Metro Center. Please allow us to be of service during your next visit to Nashville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shorewood, Wisconsin
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 21 January 2014 via mobile

I stayed at this property with my mom for 2 nights. Everything seemed quite new and well cared for.

I especially liked the layout of the room. Space was used well. There was a bar area with a sink and small fridge, as well as a work space with desk chair and outlets. The separate sitting area with fold out couch was nice. They also provide a decent free breakfast and free wifi.

One down side is that it is not walking distance to any attractions like the bars on Broadway. Many attractions are very close by though.

The staff was very friendly.

We really enjoyed our stay and I would recommend the hotel.

Stayed January 2014
Helpful?
Thank BPi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Director of Sales at SpringHill Suites Nashville MetroCenter, responded to this review, 3 February 2014
Thank you for taking time out of your day to review our Hotel and for staying with us during your visit to Nashville. Very glad to hear you had a great stay, please visit again if your travels bring you back to Nashville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overland Park, Kansas
Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 January 2014

We stayed here with friends as we were in Nashville for the Music City Bowl. When we checked in, our first room didn't have any heat. We called to the front desk and someone was there fairly quickly to inspect. When she wasn't able to get the heat working, she went to the front desk and got a new room, and helped us move our luggage. Our friends checked in the next day, and they were given the adjoining room to ours, which was very nice. I had 2 different reservations since I was using rewards for our stay, and the staff called me during the day to make sure that I knew that I needed to go to the front desk before going to the room as my room key would not work. This was also very nice, and much appreciated. The breakfast was very nice, and lots of choices. The only downside was that there were many people, and not many place to sit. The staff did work hard to replenish the food. The swimming pool and hot tube were also in great shape, and very nice. My daughter and I went there every night.
I would certainly recommend this hotel. There were many restuarants within 10 minutes, and it was fairly close to the downtown area.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Director of Sales at SpringHill Suites Nashville MetroCenter, responded to this review, 3 February 2014
I thank you for taking the time to review our Hotel. I am delighted that you enjoyed your stay with us and I will pass on your compliments to my staff. An outstanding experience is what we strive for here at the Springhill Suites Metro Center. Please allow us to be of service during your next visit to Nashville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Texas
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 December 2013

This is a great choice for Nashville. It is a short drive to downtown, Opryland and Tennessee State. Room was clean, service was great and the complimentary breakfast is one of the best we've seen. The only thing we didn't like was the bed, it was too soft for us and just didn't let us sleep as comfortable as we like.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike75766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, General Manager at SpringHill Suites Nashville MetroCenter, responded to this review, 23 December 2013
Thank you for taking the time to review out Hotel. It is good that you had an enjoyable stay and evrything was to your liking except your bed. If your travels bring you to Nashville again, please give us another try and we will have a bed that is perfect for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 December 2013 via mobile

Stayed while traveling toward New Orleans and we all slept great. The room was spacious and the beds were cozy. Great hot tub/ pool area to wind down. Breakfast was excellent... This is a must stay hotel!!

Stayed December 2013, travelled with family
Helpful?
Thank SuzyJazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, General Manager at SpringHill Suites Nashville MetroCenter, responded to this review, 23 December 2013
Thank you for taking the time to review our Hotel. We appreciate the wonderful compliments if in the area again please stop by for another visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Nashville MetroCenter

Property: SpringHill Suites Nashville MetroCenter
Address: 250 Athens Way, Nashville, TN 37228-1308
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#40 Business Hotel in Nashville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Nashville MetroCenter 3*
Number of rooms: 78
Official Description (provided by the hotel):
Hotel has undergone complete renovations February 2013 ... more   less 
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Also Known As:
Springhill Suites Nashville Metro Hotel Nashville
Nashville Springhill Suites

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