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“best price, good location--can deal with construction”

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The Capitol Hotel Downtown Nashville
Ranked #46 of 154 Hotels in Nashville
Milford, Michigan
Level Contributor
442 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“best price, good location--can deal with construction”
Reviewed 16 May 2014

stayed here due to last minute trip--lowest price in downtown. rooms have been renovated, but rest of hotel is under renovation, so need ot deal with the construction---which was not too bad to deal with. staff is helpful and friendly. Location is easy walk to Broadway and Printers alley.

Room Tip: try to get one away from most active construction
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank steve r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM711, General Manager at The Capitol Hotel Downtown Nashville, responded to this review, 22 May 2014
Aloha,

Thank you for giving us a review during our renovation process. We provide ourselves with exceptional service and would like to invite you back when the Bistro and renovations are complete. Please contact me directly with your future travel plans and thanks again for your feedback.!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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766 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
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Worcester, United Kingdom
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 May 2014 via mobile

As soon as I walked into the hotel I heard the staff laughing, always a good sign. ALL the staff were amazing, helpful and friendly. The hotel was clean and the room was big. Its set in a great location within walking distance of Broadway. The only inconvenience was drunks outside at 3am one night, but if you call the front desk they will even go and sort that out. Plus if you forget anything toothpaste, a toothbrush, a razor - they will provide that for free. Thank you Best Western

Stayed May 2014, travelled with friends
Helpful?
2 Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM711, General Manager at The Capitol Hotel Downtown Nashville, responded to this review, 22 May 2014
Aloha,

Thank you for giving us a review during our renovation process. We provide ourselves with exceptional service and would like to invite you back when the Bistro and renovations are complete. Please contact me directly with your future travel plans and thanks again for your feedback.!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johnson City, Tennessee
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 May 2014

This hotel is in a great location in downtown Nashville, walking distance to everything. However, it, and the Sheraton next door have renovations going on, and getting to the hotel to park is not easy. Also, you have to circumnavigate the entire block at times to get in (if you're coming up Union St). Despite this, the room was nice, clean, and we weren't bothered by the noise. The staff is very helpful,providing extra supplies that we had forgotten and offering us bottled water when we came in from a long walk.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GAGirl2216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM711, General Manager at The Capitol Hotel Downtown Nashville, responded to this review, 22 May 2014
Aloha,

Thank you for giving us a review during our renovation process. We provide ourselves with exceptional service and would like to invite you back when the Bistro and renovations are complete. Please contact me directly with your future travel plans and thanks again for your feedback.!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2014

The Best Western Nashville Convention Centre for any visit to Nashville. It is a quick 10 minute walk to Broadway and a quick cab ride over to the Gultch and surrounding areas. The hotel is under renovations, however this did not affect our stay. The staff is extremely friendly and the rooms are clean and very comfortable. Overall, a great stay and I would stay here again upon my return to Nashville.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Alison P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM711, General Manager at The Capitol Hotel Downtown Nashville, responded to this review, 22 May 2014
Aloha,

Thank you for giving us a review during our renovation process. We provide ourselves with exceptional service and would like to invite you back when the Bistro and renovations are complete. Please contact me directly with your future travel plans and thanks again for your feedback.!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014

When I booked the room I was not told about any type of construction going on. The minute I got to my room I could not hear anything because of the loud ridiculous amount of pounding and drilling going on at the hotel. There were notes in my room stating that there is construction and it gave times that they would be working on it. They also said that ear plugs would be provided. I did not see any earplugs and they started the construction at 7:30 am on Sat morning when they had originally said it wouldn't start until 10. I got NO sleep because of this after adjusting to my time zone change.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM711, General Manager at The Capitol Hotel Downtown Nashville, responded to this review, 22 May 2014
Aloha,

Thank you for giving us a review during our renovation process. We provide ourselves with exceptional service and would like to invite you back when the Bistro and renovations are complete. Please contact me directly with your future travel plans and thanks again for your feedback.!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Nashville hotels

Nashville, United States
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 May 2014

Perfect place if you like to spend time on Broadway. Included breakfast is good. Within walking distance of Riverfront, Bridgestone, and all places from 7th down to 2nd. Construction very noisy during our visit and check-out was unpleasant until a manager stepped in.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank mamaH5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM711, General Manager at The Capitol Hotel Downtown Nashville, responded to this review, 5 May 2014
Good day!

Thanks for your positive feedback! We are upgrading our facilities to give our guests an even better stay. We would love for to come back after the renovation for free drinks on us. We are happy that you stayed with us and when you decide to return I would be more than happy to help you with your travel arrangements.

Thanks again,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benton, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2014

Other than the construction improvements going on here, this place was great!! All the staff were very friendly and helpful! It's in a great location. The walk is uphill coming back to the hotel but it's not too difficult. All kinds of things to see and do are within walking distance and plenty of places to eat as well. I would definitely stay here again and will recommend it to others as well.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM711, General Manager at The Capitol Hotel Downtown Nashville, responded to this review, 5 May 2014
Good day!

Thanks for your positive feedback! We are upgrading our facilities to give our guests an even better stay. We would love for to come back after the renovation for free drinks on us. We are happy that you stayed with us and when you decide to return I would be more than happy to help you with your travel arrangements.

Thanks again,
Tim Gilbert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Capitol Hotel Downtown Nashville

Property: The Capitol Hotel Downtown Nashville
Address: 711 Union St, Nashville, TN 37219-1707
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #46 of 154 Hotels in Nashville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western

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