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“very good” 4 of 5 bubbles
Review of The Capitol Hotel Downtown Nashville

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The Capitol Hotel Downtown Nashville
Ranked #49 of 154 Hotels in Nashville
ohio, United States
1 review
“very good”
4 of 5 bubbles Reviewed 8 July 2014

Very good location, close to everything. Loved Tye the breakfast host, she was cheerful and welcoming. Rooms were very clean. would stay here again whenever in Nashville. The only thing I did not like was the fact that upon checkout the front desk person made a copy of my credit card, said the night auditor needed this...not comfortable with that!

  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Lori T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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668 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
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English first
Mokena, United States
1 review
4 of 5 bubbles Reviewed 8 July 2014

Hotel was clean, updated room within the last year it seemed, internet worked well, and bathroom and room were very clean. Construction outside on exterior of building but did not hear a single sound from them. Valet was very helpful and friendly and only 16 a day, front desk was there for any questions we needed and the staff we saw in the halls to/from our room were always friendly and greeting us and asking if we needed anything. The hotel is about a 10 minute walk from the "strip" but nothing too bad. great view of the state capitol

  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarkston, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 7 July 2014

We were greeted with rotting garbage left outside our room entry door from a previous person, the room itself had construction debris on the floors and beds. I called for a vacuum so I could take care of it myself (earlier, the front desk person told me there were no maintenance or other staff available to help after hours)...vacuum never came, I removed the rotting garbage to a hallway and it leaked all over my shoes. We travel A LOT and this is the first time EVER in 20 years that I have felt compelled to leave a review. Thankfully we did not stay more than a night... it would have ruined the trip. The front desk would not allow a late checkout either, I believe because they were short staffed. Wi-fii did not work at all. No reception to the rooms beyond the 2nd floor.

Room Tip: If you are ONLY concerned about budget... then this is your hotel.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Decatur, Illinois
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 July 2014 via mobile

Stayed over the 4th. Great value for the location. The room was excellent for the price and location. The breakfast was good bumped up to great by the young lady there every morning taking care of everyone. She went so far above to make breakfast pleasant it was amazing. Great employee. The room was cleaned impeccably. Good value for downtown.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville
1 review
4 of 5 bubbles Reviewed 6 July 2014

My husband and I stayed here for one night and are locals. Originally I worried considering the age of the hotel and fact it was under construction. But the rooms are very clean and nicely remodeled. The breakfast had a lot of variety and the staff couldn't have been nicer. Hotel is a little off the beaten path but very much within walking distance to Broadway. Valet parking was a plus as well.
Only thing I would change is bigger pillows and more variety as far as vending

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hummingbird1030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goshen,Ohio
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 6 July 2014

We booked this hotel for July 3-5. Our party was 2 middle aged women and 2 older women, one in a wheelchair. I hate to give a bad review but this was awful! The only good thing is how nice the staff was. The location is horrible for a handicapped person. There is a BIG hill to get down to where everything is going on so pushing the wheelchair back up the hill twice did us all in. They do not offer a shuttle service. We did end up getting a cab back to the room the 2nd night. I asked for a lower level room and we were put on the top floor. They have a nice courtyard but it was closed off because of construction. The rooms were clean but I don't know how they get away with having 4 people in them. We are not big people and we were very cramped in this room. They are very small, probably one of the smallest rooms I've ever stayed in. However,the beds were comfortable and the rooms were clean. The breakfast is ok for being included in the price of the room but the morning we left we went elsewhere for breakfast. There was no way to see the fireworks from this hotel without walking back down the hill and we just couldn't do it with a wheelchair. They have one small elevator which made us all very nervous, it seemed to be old. I really feel like staying here ruined our trip :( Spend a little more and stay down on 4th or lower to avoid the big hills.

Room Tip: Do yourself a favor and stay on 4th or closer to the action to avoid the huge hills.
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  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank goshencooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norcross, United States
1 review
3 of 5 bubbles Reviewed 2 July 2014

We were unaware that the hotel was under construction so it was very noisy. The rooms were small and smelled of disinfectant but were otherwise clean. Internet was fast and easy to access Room Rates were high at $199.99. The only plus was the sausage and biscuit breakfast and the proximity to down town Nashville

  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Capitol Hotel Downtown Nashville

Property: The Capitol Hotel Downtown Nashville
Address: 711 Union St, Nashville, TN 37219-1707
Phone Number:
Region: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #49 of 154 Hotels in Nashville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western

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