Long story short, we actually didn’t stay here. My review is based on the service & help we received from the staff. Due to some issues with their website & scheduling, I was allowed to reserve a room when the hotel had been sold out for weeks. The manager called us while we were in route to hotel give us the bad news. It was my birthday and we had a big night planned with no kids, dinner and concert. So I was very upset at first and advised the manager I needed a room asap. She asked me to give her 10 mins. I did & she found us a room at a nice hotel right down the street. The manager apologized for the situation, told me Happy Birthday, refunded our charges and COMPED the ROOM she found us! WOW! Ended up being a great night! Had to give the manager some props on this, hard to find service like that these days!
- Official Description (provided by the hotel):
- Welcome to Home2 Suites by Hilton® Nashville Vanderbilt. This convenient home away from home is ideal for budget-conscious business and leisure travelers in Nashville. Whether you're here for a short-term or extended stay, corporate housing or a visit to the local campus, Home2 Suites by Hilton® Nashville Vanderbilt is perfectly suited to your needs. Our contemporary hotel sets you mere minutes from popular ‘Music City’ attractions including the world famous, Country Music Hall of Fame and the Ryman Auditorium. You’re also within walking distance of the Parthenon, a full-scale replica of the original Athenian Greek Temple. Corporate travelers will appreciate our close proximity to local corporations, as well as both Belmont and Vanderbilt Universities.Relax in one of spacious studio or one-bedroom suites and feel at home. Every stylish suite within this Nashville Vanderbilt hotel features movable furniture, plenty of storage, living area with sofa bed and a fully equipped kitchen. Stay connected with free Wi-Fi and an iHome clock radio. Enjoy a free breakfast at our Inspired Table™. For your convenience, we also offer wireless printing from your laptop or smart phone. Pack the leash because Home2™ is your pet’s home too. Pick up snacks and travel essentials from HOME2 MKT®, our 24/7 on-site market, or put a new spin on multitasking at Spin2 Cycle, where you can run on a treadmill while you run a load of laundry. ... more less
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