This hotel is Very Clean and Spacious! We came for a visit from Chicago, IL and were greeted by Jessica Mongrain as we walked through the front doors. She was smiling and ready to help in any way she could. She took her time to show us the different sites to see during our stay. Jessica supplied us with many brochures and explained the choices with excitement in her voice. Maps were given and explained where everything was in relation to where we were. The front desk appeared to be coordinated very well. As more people arrived, we were not pushed aside, but rather more help came from the back, almost like magic. Jessica answered all our questions and even gave her personal insight which was most appreciated. It made a big impact to our stay because if something went wrong, it all started on such a positive note, that it would not have been recognized. I also wanted to point out that I called while still driving on the road and Katie helped us book the reservation. Even though again it sounded busy, she would just put me on hold and continue without rushing me through and made me feel that my call was important. When I mentioned some discount travel websites, she even said that booking direct with her would be best. The shuttle drivers which we used often took their time to also explain some of the best areas to visit or if we were going to a specific destination, they would give us some details ahead of time which always helped. They have an excellent staff and a very clean, organized establishment.
- Official Description (provided by the hotel):
- Brand New Homewood Suites by Hilton Nashville Vanderbilt Hotel, an all-suite extended stay Nashville hotel located in the heart of Music City and just minutes from Downtown Nashville! We’re nestled in Midtown between Downtown Nashville, Music Row, and the West End area. The Homewood Suites Vanderbilt West End puts you within easy reach of world-famous attractions in the heart of Nashville’s entertainment industry. ... more less
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