This hotel is very new, which means it met my expectations for cleanliness. The staff was very nice and accommodating. My husband and I stayed at the Omni hotel for a 3 day conference. My big complaint with this hotel was the turn down. We did not rec turndown either night we were there. I complained the first night and expected to have clean towels and trash that was left from room service removed, by the time we returned the second night. It was not! Still not really sure what happened The food in the main restaurant was great! Breakfast was my favorite, make sure that you try the fresh made biscuits they are to die for!
Overall I would give this property a 4, I'm sure they will work out the kinks at turndown. I would not hesitate to stay here if you are looking for a clean, upscale hotel in the city. Within walking distance of all the great restaurants and entertainment. I will definitely stay here whenever I am in Nashville.
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