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“Top class service!” 5 of 5 bubbles
Review of Omni Nashville Hotel

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Omni Nashville Hotel
Ranked #6 of 154 Hotels in Nashville
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
242 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Top class service!”
5 of 5 bubbles Reviewed 27 March 2014

Right in downtown Nashville and next to the great music center. This hotel is new, everything is clean and beautiful. Very elegant. Service is outstanding and the areas are great. There are many bar - restaurant options within the hotel. Is a great add on for Nashville.

Room Tip: The higher the room the better the view!
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  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jiev16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 31 March 2014
Thank you for taking a moment to review your recent stay at the Omni Nashville Hotel and we are very happy to hear it was such a wonderful experience. We hope to see you again very soon and once again, thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,957 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (441)
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English first
Hohokus, NJ
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 27 March 2014

Only thing missing from hotel was the casino... jammed, rushed... felt like Times Square on a weekend. Room wasn't cleaned as of 5p (!) for two consecutive days despite making front desk aware. The mini bar "set up" is a scam (you need to call room service for EVRYTHING... $37 for two waters and a nut snack mix!?! Valet parking is out and out addled... EVERYTIME I left and returned they asked me if I was checking in or out... does ANYONE look at the ticket on my dash or notate the duration of a guest's stay?

  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 1 April 2014
Thank you for taking the time to submit your review and provide us with feedback. We value your opinion and thank you for choosing to stay at the Omni Nashville Hotel. We regret that your recent stay at our property was fraught with so much disappointment and your comments have been passed along to our management team. Please feel free to reach out to us directly at 615.782.5300 and ask to speak to the Manager on Duty for further assistance. Thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CLEVELAND, TN, United States
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

The New Omni Nashville is the crown jewel of Music City. Thank you Omni and Mr. Rowling for building a world-class hotel and bringing world-class service to Nashville. Your hotel will set the standard in this exciting city and will take the stage in this town full of stages!

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 31 March 2014
We are delighted to hear your stay at the Omni Nashville Hotel was so enjoyable and ranked as a "world-class" experience. We will ensure our staff receives your feedback as well and we look forward to seeing you again when your travels bring you back to our area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Proctor, United States
1 review
4 of 5 bubbles Reviewed 26 March 2014

Very good quality for all services, only I would of liked free Wi-Fi in rooms. Location was excellent, pool and hot tub were excellent, very convenient to Country Music hall of fame. Very close to all restaurants, shops etc.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Vickey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 31 March 2014
Thank you for your review. We are pleased to hear that overall your stay was an enjoyable one. If you are interested in complimentary Wi-Fi, please sign up for our Omni Hotels & Resorts' Select Guest program. This unique rewards program includes complimentary Wi-Fi, morning beverage and newspaper delivery, plus shoe shine and laundry press. For more details please visit omnihotels.com/SelectGuestProgram. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 26 March 2014

If you're in Nashville, I highly recommend a massage from Leesa at the Spa at the Omni Hotel in Nashville. She was amazing. I love a great spa experience and I would put Leesa in the top five massages I've ever had. We're headed back in June and I'm counting the days until I can see her again.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Larahalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 31 March 2014
We are delighted to hear your stay at the Omni Nashville Hotel exceeded your expectations and was such a memorable experience. We will ensure Leesa and the Mokara Spa team receives your feedback as well and we look forward to seeing you again when your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dodgeville, United States
1 review
5 of 5 bubbles Reviewed 26 March 2014

Due to a small miscommunication, our room was not cleaned one day. Instead of giving me the run around and a quick apology, the person I talked to on the phone made sure we had fresh towels, etc. delivered to our door within minutes, she then sent us a complimentary bottle of wine and candies with a hand written note of apology. She far exceeded my expectations!

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 31 March 2014
Thank you for taking a moment to provide us with feedback from your recent stay at the Omni Nashville Hotel. We are pleased to hear that your expectations were exceeded and you found the staff to be so wonderful as well. We're glad you enjoyed your time in Music City and look forward to seeing you again when your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville Beach, Florida
Level Contributor
72 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 25 March 2014 via mobile

Great location to see a concert and then hit Broadway. Literally a few blocks from each. Hotel was nice, service was good and rooms were adequate. Pool looked nice but was a bit too cold to enjoy. I would stay there again.

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Miss650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 26 March 2014
Thank you for your review. We are pleased to hear that overall your stay was an enjoyable one and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Nashville Hotel

Property: Omni Nashville Hotel
Address: 250 Fifth Ave South, Nashville, TN 37203-4206
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 154 Hotels in Nashville
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Omni Nashville Hotel 4*
Number of rooms: 800
Reservation Options:
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