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“Luxury near the action”

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Omni Nashville Hotel
Ranked #7 of 155 Hotels in Nashville
Certificate of Excellence
Lexington, United States
1 review
“Luxury near the action”
Reviewed 8 May 2014

Very nice hotel with great ammenities. Best part is its a few blocks to the nightlife and music that Nashville is famous for. Close enough to walk, without the noise at the hotel. Not cheap, but you get what you pay for. Staff is very friendly and courteous.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Cleanliness
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English first
Wilmington, DE, United States
2 reviews
Reviewed 7 May 2014

From the time I arrived until I checked out three days later, the staff was exceptionally friendly, accomodating and helpful. The room was clean and comfortable. The concierge service was excellent. Call me a Raving Fan!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Thomas O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Mill, South Carolina
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 May 2014 via mobile

Beautiful new hotel. Service was excellent. Food was great. I have visited Nashville before but never had the opportunity to stay at this luxury hotel. This hotel represents Nashville and the Omni brand well.

Stayed April 2014, travelled on business
Helpful?
Thank TMLSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 7 May 2014
Thank you for your feedback! We are delighted to hear your experience was so wonderful and we definitely look forward to welcoming you back when your travels bring you back to Nashville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, United States
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2014

One night while we were there my wife wanted a snack, so I went to try to find a vending machine. I saw one of the staff members, who was new walking down the hall. I inquired about a snack vending machine to which he said we only have a few drink vending machines but not one that has snacks. He said we have one in the staff staff dining room. If you will follow me, I'll lead you to it. This was way above the call of duty. Most employees would have simply said we don't have one but this young man provided exactly what we needed.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 7 May 2014
We are very pleased to hear your experience at the Omni Nashville Hotel was so positive. We're glad you were able to enjoy your stay and that our staff provided you with such spectacular service. We invite you to join us again when your travels bring you back to our area.
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1 review
Reviewed 6 May 2014

I was a victim of the room attendant who decided to remove a personal item from my room. This incident put a blemish on what was otherwise a great stay at a nice hotel. I reported the incident to the loss prevention department as well as housekeeping. After interviewing the employee, the hotel advised me that she denied taking anything from my room (did they think she would admit to the act) which left me frustrated.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank alfonsoh615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 8 May 2014
Thank you for taking a moment to provide us with feedback of your recent stay. We are very disappointed to learn of the condition of the room and lack of customer service you experienced during your stay and extend our sincerest apologies. This type of experience is not indicative of the level of service and accommodations that we typically provide and it is not acceptable at the Omni Nashville Hotel nor any other Omni Hotel & Resort. Please reach out to our Director of Rooms, Nydia Narvaez at (615) 782-5300 discuss this further and ensure we have resolved this to your satisfaction. Thank you again for providing us with your feedback and we look forward to speaking with you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 6 May 2014

Terrific stay. Lovely hotel. Rooms clean and neat and luxurious. Everyone at the hotel helpful and friendly except the front desk who were fine, but a little offputting. Concierges so helpful. Door staff thoughtful and nice.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Marilyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 7 May 2014
Thanks for taking a moment to provide some feedback of your recent stay at the Omni Nashville Hotel. We are very glad you enjoyed your stay and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, United States
1 review
Reviewed 6 May 2014

I attended a recent convention held at this hotel, and the convention rate we received made it a bargain. The rooms were excellent, very comfortable. The hotel is very well located for a dash out to check out Broadway. Excellent fitness facility. Dining options are somewhat limited, but lots of nearby restaurants.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Lisa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, 7 May 2014
Thank you for your review. We are very pleased to hear you had such a wonderful stay and that our service left such a lasting impression. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Nashville Hotel

Property: Omni Nashville Hotel
Address: 250 Fifth Ave South, Nashville, TN 37203-4206
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 155 Hotels in Nashville
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Omni Nashville Hotel 4*
Number of rooms: 800
Reservation Options:
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