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“Great room, nice atmosphere”

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Hyatt Place Nashville Downtown
Ranked #16 of 155 Hotels in Nashville
Certificate of Excellence
Fridley, Minnesota
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great room, nice atmosphere”
Reviewed 9 March 2014

My husband and I stayed here for a long weekend. We checked in a little bit early with no problems. The front desk staff was courteous and informative. We were given a choice of floor at check in and I appreciated that, I don't care to be up high. The hotel was very convenient to Broadway and had taxis at the ready when we needed to travel farther afield. The room was fantastic. It was great to have a comfy couch and not just a chair. Overall it was a great weekend and I would return! There were just a few things that were less than perfect but nothing that would turn me away from this hotel.

The bathroom was nice though a couple design flaws in my opinion - a little more counter space wouldn't have been remiss (it was barely enough for the two of us - in a room that sleeps four the space would be tight), and the faucet does not extend far enough out over the sink. With a low flow stream I felt like I was knocking my hands against the sink and splashing water everywhere. The free breakfast was very good. We had a couple drinks at the bar Friday night and the staff definitely needs more experience or training there. It was very obvious that the girls behind the bar were just front desk staff covering both. Even with a limited liquor selection, and I ordered one of the hotel specialty drinks, the "bartender" had to look it up to be able to tell me what was in it and took a very long time to make it.

  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank Katherine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (192)
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Chicago, Illinois
Level 5 Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 March 2014

My wife and I stayed here last week with our 18 month old and this hotel was very accommodating. We asked for a crib and high chair prior to arriving and both were set up in our room when we got there. The rooms are very clean and trendy as the hotel is only a couple of months old. Just like everywhere else in Nashville, the staff here goes out of their way to make you feel at home. You are only a short 2-3 block walk from Broadway Ave and all of the Honky Tonks. This location also has free breakfast in the morning as well as free Wi-Fi in the rooms. There is also a nice pool and gym located on the 5th floor. I will definitely stay here again when visiting Nashville in the future.

  • Stayed February 2014, travelled with family
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Helpful?
1 Thank teamram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loganwolverton, Manager at Hyatt Place Nashville Downtown, responded to this review, 17 March 2014
Hi Teamram! Thank you for your review of our hotel. I'm so glad to hear that you and your family enjoyed your stay as well as our location. We hope to see you again on your next trip to Nashville!

Sincerely,
Logan Wolverton
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 March 2014

This was a great hotel! The decor, the cleanliness, the location, and the staff was all GREAT! We were a group of 8 girls so we reserved two rooms. I was worried because the pictures of the rooms looked almost too good to be true, but when we got to the hotel, the pictures didn't lie. The rooms were very spacious, and even offer a small lounge area with a perfectly sized sofa (sofa bed). The bathroom was also spacious. Everything seemed new and clean! Located in Downtown, we were able to walk to Broadway every night - it's in a safe neighborhood, and down the block from the Music Hall of Fame. The first night we came back to the hotel around 1:00am and ordered from their all-night menu. Everything was delicious. The next morning we went down for their complimentary breakfast, which was equally good. The staff was very friendly, and very accommodating. If I ever make it back to Nashville, I would definitely stay at this hotel again.

Room Tip: Make sure to turn down the blinds before you go to sleep.
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  • Stayed March 2014, travelled with friends
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Helpful?
1 Thank Patsy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 March 2014 via mobile

Hotel was very nice, what you would expect. The staff made the stay a 10! They were fun, friendly, and helpful. Thanks for making us feel welcome. Loved the fact they had food available 24/7 and Starbucks coffee.

  • Stayed March 2014
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Helpful?
1 Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wittenberg, Wisconsin
Level 5 Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 March 2014 via mobile

The staff was very nice and accommodating. The room was clean and the bed was comfortable. Missed having a bathtub (guess they are a premium in Nashville). Also had an air-conditioner that blows right on you when you sleep. great if that is for you, but it is NOT for me. Missed having the choice of half and half for my coffee since I don't care for dry creamer or Coffee-Mate. Nice breakfast otherwise.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank dred1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loganwolverton, Manager at Hyatt Place Nashville Downtown, responded to this review, 5 March 2014
Hello dred1! Thank you for reviewing our hotel. I'm so glad to hear that you enjoyed your stay in Nashville and that you liked our hotel. I apologize that your room did not have a bathtub in it, as they are in our rooms with 2 queen beds as opposed to king size beds. We are also addressing the issue in your room with the air conditioning. In regards to the coffee station, I am happy to say that we will be taking your advice and adding half and half creamer to our selections very soon! Once again, thank you for taking the time to review us, and we hope to see you again!

Sincerely,
Logan Wolverton
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Arizona
Level 6 Contributor
379 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed 27 February 2014

Platinum Hyatt member. 2nd visit to Nashville and 1st visit to this hotel. Reserved two nights in advance using Hyatt points. Check-in was seamless as our key packet was ready and they confirmed my feather free request. Offered some soft drinks out of the case and escorted us to the elevators. We were assigned an oversized corner room 1122. Room was spotless and still looked very new. There was a couch and ottoman, comfortable king sized bed, side tables on the wall with no drawers, an armoire, dresser and desk with chair. Huge windows with tons of natural light and fantastic views of the river, downtown and the foot bridge.

The nice sized bath had an extra deep vanity which helped for storage and a great glass enclosed shower stall with plenty of hot water and pressure. (no tub which we consider a plus but others may not) Stylish opaque sliding door was good for privacy but not for sound.

Every staff member we encountered was super friendly and helpful. Didn't spend much time in the common areas but the lobby was absolutely gorgeous and well appointed with art, sitting areas, great music and a nice bar and take away food area.

Location is just perfect. You are steps away from so many of the downtown draws that you couldn't get a much better place as a home base.

I did request a late checkout the morning of departure as we were moving to another hotel for a conference and the rooms were not ready. When I called down, I was told "the best I can do is 12:30" until I reminded the young lady that I was Platinum. Once she verified that, she allowed for 3 p.m.. From a service perspective, she should have checked my profile before she answered but this is certainly not enough for me to ding them on rating.

We did have friends try to book here and the two nights would have been nearly $600 with taxes and fees. Since we used points I did not rate shop so I don't know how this compares to other hotels downtown but I was a bit surprised at rates above $250. There was a Brad Paisley concert that night so perhaps that drove rates up. After seeing both hotels, they were sorry they didn't spend the $200 they saved staying one mile away.

Highly recommend for business or pleasure and will stay here again without a doubt. The hotel is fairly new and they are doing a great job of keeping it looking that way.

Room Tip: 1122 had great views and was very quiet
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  • Stayed February 2014, travelled as a couple
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Helpful?
2 Thank Joski69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 4 Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 February 2014

This (still very new) hotel is located right in the heart of downtown Nashville. It offers excellent service by staff, very clean and spacious rooms, plus a larger-than-expected range of choices for the complimentary breakfast each morning. Other plusses include live music in the lounge area during the evening, and easy self-parking ... for four dollars less than valet. A very good experience; we would not hesitate to return.

Room Tip: Rooms on floors 7 or higher minimize road noise.
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  • Stayed February 2014, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Nashville Downtown

Property: Hyatt Place Nashville Downtown
Address: 301 3rd Avenue South, Nashville, TN 37201-2203
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 155 Hotels in Nashville
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Hyatt Place Nashville Downtown 3*
Number of rooms: 225
Official Description (provided by the hotel):
Now Open! As the newest hotel in Downtown Nashville, Hyatt Place Nashville Downtown, located just one block from the Music City Convention Center, features full-service amenities including valet parking, 24-hour dining options, free hot breakfast, Starbucks coffee and even free WiFi. With suites 20% larger than standard hotel rooms, guests will enjoy features such as a mini-fridge, 42-inch flat-screen TV with Hyatt Plug Panel media center and free WiFi. Our brand new Downtown Nashville hotel is within walking distance to exciting Music City attractions including Honky Tonk Row, Country Music Hall of Fame and Museum, Ryman Auditorium and much more! ... more   less 
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