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“Great three nights in Nashville!”

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Courtyard Nashville Airport
Ranked #58 of 160 Hotels in Nashville
Certificate of Excellence
Reviewed 29 June 2014 via mobile

This hotel was great overall. We stayed three nights on part of our vacation. We were never able to take advantage of the pool because of our schedule, but it looked great. We didn't eat anything at the hotel, so no feedback there. We did order a couple Starbucks from the lobby one morning, not sure the ladies knew how to make them. Only other things that could have been better is that there was no exhaust fan in the toilet/shower room and the only mirror was right above the bathroom sink. That's kind of a pain when you have more than one person trying to get ready at the same time.This hotel a was excellent and I would definitely recommend it and we would stay again.

Stayed: June 2014, travelled as a couple
1  Thank Todd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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180 - 186 of 352 reviews

Reviewed 29 June 2014

Clean hotel with good service located a short distance from the airport. A little run down with less amenities than most courtyards that I've visited. Shuttle to airport. An alternative is a regular Marriot located close by that uses the same shuttle.

  • Stayed: June 2014, travelled on business
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Thank LBIgirl_18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeslie, General Manager at Courtyard Nashville Airport, responded to this reviewResponded 2 July 2014

Thank you for reviewing our hotel! We take great pride in the cleanliness and service if our hotel. We did complete a renovation in 2013 and I would be interested in hearing more about the amenities you missed if you would like to reach out to me at the hotel. We hope to see you again soon!

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Reviewed 10 June 2014

The hotel is nice and clean. The hallway and lobby is FREEZING!! It is close to the airport and we we able to drive in to downtown in 10-15 minutes without troubles at all. We did get to the hotel early (about 11:00 a.m.) and asked if we could possibly check in early. We asked for a room away from the elevator as I am a light sleeper and were told there were not any available yet but they were cleaning the rooms so it wouldn't be a problem. After waiting for about 2 hours we went to see if a room was available yet and that is when we started to get the run around. There was one ready but of course, it was close to the elevator so we declined that room. We were told more rooms would be ready "soon", that one of the housekeepers has been working at the hotel for a long time so it should be ready fairly quickly, yada yada...we were told they would let us know in a half hour what the status was. An hour later, still no word if our room is ready yet so we went and asked again. Was then told "oh, the housekeeper that I thought was here I guess is not here today but it should be ready soon". I would think that knowing we are sitting in the lobby waiting for a room away from the elevators that they would clean a room for us but I guess that wasn't the case. Long story short, we waited almost 4 hours for our room that was going to "be ready soon". Thankfully they had a TV in the lobby that we could watch and thankfully it was raining so there wasn't much for us to do. They did have a shuttle that could take us in to downtown, however, it would have cost us $30 to do that. After being told that our room would be ready "soon", we figured we would just hang out and wait for it. If we knew it was going to be 4 hours, we may have thought of another option rather than sitting there for so long. In any event, it was a nice stay, the rooms were clean, it was quiet and I would stay there again if need be.

  • Stayed: June 2014, travelled with family
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Thank luvpugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeslie, General Manager at Courtyard Nashville Airport, responded to this reviewResponded 11 June 2014

Thank you for taking time to review our hotel. I am very sorry that you had a delay at check in. I will be sure to address your concerns with our entire Front Desk team to ensure we expedite these requests to the best of our ability in the future. Thank you again for your feedback and we hope to see you soon!

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Reviewed 28 May 2014

Our flight out of Nashville was early so decided this hotel would be good for an overnight stay. Enjoyed our stay, clean and convenient. Only problem was the staff recommended a shuttle time to be picked up for airport that turned out to be one shuttle time too late. We got to airport quickly but security and check in lines at the airport were very long and we ended up missing our flight. This was not on a long weekend or a high traffic day at the airport. Would stay at hotel again but with better planning.

Stayed: May 2014, travelled as a couple
Thank 10jezebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeslie, General Manager at Courtyard Nashville Airport, responded to this reviewResponded 11 June 2014

Thank you for your feedback! I am so sorry that you missed your flight. I will address shuttle recommendations with our team so this does not happen again. We look forward to seeing you in Nashville again soon!

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Reviewed 26 May 2014

Four other girls and I stayed here this past weekend for a bachelorette party. We had a suite that had 2 double beds and a sleeper sofa. It was actually split into two rooms with a living area. It was nice for the occasion and the room was very clean. We also used the pool which is very nice. It wasn't huge or anything, but we enjoyed laying by the pool in nice chairs with complementary towels. It was about a 10-12 minute drive downtown. I really would have rather stayed closer, but being Memorial Day weekend everything downtown was booked up. During our stay, they only had one person working the desk. We ended up having to wait every time that we needed something. That was a little annoying, especially when we were in a hurry. This hotel has a pretty high price per night for an average hotel. If I were going with just my husband, we would probably stay somewhere a little less pricy that is equally as nice. Also, the airplanes coming in and out are pretty loud for a light sleeper.

  • Stayed: May 2014, travelled with friends
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Thank KLynnP22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

If you are in Nashville for events at Trevecca Nazarene University then this is a great location for you. We had a ten minute drive going back and forth and didn't hit any traffic. This hotel had the new lobby and was a clean place.

  • Stayed: April 2014, travelled with family
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Thank AaronMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeslie, General Manager at Courtyard Nashville Airport, responded to this reviewResponded 11 June 2014

Thank you so much for your kind words, we look forward to seeing you again soon!!

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Reviewed 21 May 2014

I stay at Marriott locations about 200 nights / year and was very disappointed in the way they tried at up the rate for adding an additional night, so I check out without staying the added night.
I checked out and moved to the Springhill Suites Airport and the rate was much better.
I will not stay at this courtyard in the future.

  • Stayed: May 2014, travelled solo
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Thank billreedred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeslie, General Manager at Courtyard Nashville Airport, responded to this reviewResponded 22 May 2014

Thank you for your feedback. I am very sorry that you were disappointed with our rates. Our rates do change on a daily basis depending on demand and occupancy levels. The rate we sell across the desk is the same rate we have available through Marriott.com and the 800 reservations number. Without knowing your exact reservation information it is difficult to give a more precise answer. Please feel free to reach out if you would like to discuss further.

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Additional Information about Courtyard Nashville Airport

Address: 2508 Elm Hill Pike, Nashville, TN 37214-3106
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Nashville
#36 Business Hotel in Nashville
Price Range: £98 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Nashville Airport 3*
Number of rooms: 145
Official Description (provided by the hotel):
Treat yourself to comfort and convenience at Courtyard Nashville Airport. To make your travels easier, we offer a complimentary shuttle service to and from Nashville International Airport (BNA), only 1.7 miles away. Located on Elm Hill Pike, our hotel also provides great access to Nashville's most popular attractions, including Grand Ole Opry, Opry Mills, Nissan Stadium and the Country Music Hall of Fame. Getting to downtown only takes about 15 minutes. In your hotel room, stay connected with free Wi-Fi and get the rest you need in our casually cool spaces featuring supportive mattresses topped with plush bedding. Wake up every morning feeling nourished and energized with savory breakfast and Starbucks® coffee at The Bistro, also offering dining options for dinner. Then continue your workout regimen at our 24/7 fitness center. When the weather's just right, cool off with a satisfying dip in our seasonal outdoor pool. Join us for your next stay in Music City. ... more   less 
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Also Known As:
Courtyard By Marriott Nashville Airport Hotel Nashville
Nashville Marriott
Nashville Courtyard

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