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“They act like owners!”

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Loews Vanderbilt Hotel
Ranked #9 of 154 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
Middlesboro, Kentucky
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“They act like owners!”
5 of 5 bubbles Reviewed 5 May 2014

Our group of 250 or so KFC franchisees stayed at the Loews Vanderbilt the last week of April and could not have had a more pleasant experience! I am also in the lodging and hospitality business, with very high standards, and look at an experience with a very critical eye. Our experience was truly incredible! Not only is the hotel in a great location, and had all the amenities, the staff was outstanding. Every single staff person I encountered was courteous, and helpful, to the point that they often made it a point to introduce themselves. I encountered them throughout our stay and they often called me by name. When your can get your entire team to act like owners, you really have something special. I'm looking forward a return visit very soon. Thanks Loews!!

  • Stayed April 2014, travelled on business
    • Value
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Helpful?
3 Thank Jay2906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony P, General Manager at Loews Vanderbilt Hotel, responded to this review, 6 May 2014
Hello Jay2906,
Thank you for taking the time to write a wonderful review following your stay at the Loews Vanderbilt Hotel during the KFC Franchises conference. We will certainly share this review with our entire Team to make them aware of your gracious comments regarding our customer service and hospitality. We were so glad to host the KFC Franchise conference and would love to have you all back with us again!
Best Regards,
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1,535 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
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English first
New orleans
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

The conference facilities were comfortable and the banquet event was conducted professionally. Rooms were spacious and comfortable. The banquet and front desk staff were extremely cordial, going the extra mike to help obtain recipes, arrange outings, etc. Every meal exceeded expectations; the food was imaginative and tasty. The only lacking element was spa/ leisure facilities, which were pretty slim. Happily, the hospitality made up for that!

  • Stayed May 2014
    • Value
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    • Rooms
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    • Service
Helpful?
2 Thank Ekruger999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, 5 May 2014
Hello Ekruger999,
Thank you for taking the time to write a review after staying with us at the Loews Vanderbilt hotel for your conference. We are glad to hear that you enjoyed your accommodations and the delicious food options served during your meetings’ meal times. We will certainly share your comments with our Catering and Banquets Departments. Please come back and see us again whether traveling for business or pleasure.
Best Regards,
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Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

I recently stayed at the Loews Vanderbilt Hotel Nashville for a bachelorette party and the whole experience was excellent! I was able to utilize the eStandby upgrade to a suite that was incredible. The hotel staff was wonderful and welcoming. The location of the hotel was also in a great location. I will defiantly be visiting again.

Room Tip: Defiantly look into the eStandby option for a room upgrade!
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
2 Thank Robyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, 5 May 2014
Greetings Robyn C,
Thank you for sharing comments of your recent stay at the Loews Vanderbilt Hotel during a bachelorette party. Luckily, when guest make their accommodations they have the opportunity of the eStandby upgrades based upon availability, what a great way for an inexpensive upgrade! We would certainly love to have you back.
Best Regards,
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Santa Barbara, California
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 30 April 2014

We stayed here as participants of the Rock and Roll Country Music Half Marathon and it was just as expected for what we needed and for the price we paid. This is a west end hotel - (NOT downtown) and the walk from the hotel to downtown is separated by approximately 2 miles and a questionable part of town. Thankfully they do have a shuttle that is available on a first come first served basis. This worked out great for us on a couple of occasions and not so well as the hotel got busier.

The staff at this hotel were really nice and very accommodating - no complaints in that department! The hotel made available a “carb load” meal (pasta, bread, etc) the night before the event at a reasonable price. This enabled us to relax and eat in our room so we could rest and ready ourselves for the early morning start of the race on Saturday. They also made available a choice of a few items on the morning of the race (bagels, cereal, juice, etc) as well as free water. This was also a nice touch and appreciated by all runners, I'm sure

Lastly I would like to mention the beds – really comfortable and the room was very nice. The entire hotel is well kept and very appealing. The only real complaint I have is the limited amount of coffee they provide for free (once it's gone you have to pay) and the only bottled water they have in the room is at a cost of $7.00 each (Fiji water)! $7.00...REALLY? I'd rather have generic bottled water for free. Be sure to stop and get water and snacks or you will pay a hefty price if you get stuck without at the hotel. All in all I would recommend this hotel.

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
1 Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, 5 May 2014
Hello Julie D,
Thank you for sharing your experience at the Loews Vanderbilt Hotel over the Country Music Marathon weekend. Though we do offer a hotel vehicle, when it is out assisting other hotel guests we always have taxis available at our taxi stand located on the front drive. We are always excited to host runners and visitors of the marathon so we do our best to anticipate your needs when it comes to preparing for the race. Yes, the mini bar items in the guestrooms are priced valued for convenience, but please note if you do decide to bring additional items we can offer an empty fridge to be placed in your room during your stay. We hope to have you back next year if you participate in the 2015 Marathon!
Best Regards,
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seattle
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

Stayed here for two weeks for business and also for medical care. Was on the club floor. The hotel rooms are very well done and tasteful. The beds are wonderful. The bathrooms are quality. The room service is excellent. On the club floor, a nice breakfast is provided, and a wind down hour from 5 to 7 with free wine and beer and snacks. If you are easily satisfied, one can get by eating only the breakfast and the snacks at the cocktail hour. Staff is wonderful and that includes the valet and shuttle. Parking is expensive at $30 per day, with neighboring hotels giving free parking like Courtyard or such.

Room Tip: For the extra price, the concierge floor is worth it.
See more room tips
Green Features: You can use the same towels if you want. They do recycle.
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bioexec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, 5 May 2014
Greetings bioexec,
Thank you for taking the time to write of your extended stay at the Loews Vanderbilt Hotel. We are glad to hear that during your stay you were able to enjoy our Concierge Lounge. The Loews Vanderbilt is one of few hotels in Nashville that offer a Concierge Lounge so we try to make the experience one of a premium level. We do understand that parking can be a challenge in Mid-Town and the price might be a concern to some hotel guests. Please note we do our best to maintain competitive parking rates compared to the hotels in surrounding areas. Please come back and visit us again if ever in Music City!
Best Regards,
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

My friend and I had a fabulous stay at Loews Vanderbilt. We were in town for the first time for the Rock n' Roll marathon and we couldn't be more pleased. Corenthia and the front desk crew went above and beyond our expectations. They were extremely helpful in answering all our questions and we felt apart of the family. We didn't get a chance to eat at the restaurant Mason's on our stay; however, the staff graciously filled our water bottles over the course of our stay. Marcos even treated us to the amazing "Elvis" dessert made by Chef Brandon. Thank you for a wonderful vacation away from NYC! We will definitely be back!

  • Stayed April 2014
    • Value
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Helpful?
2 Thank Dawn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, 5 May 2014
Hello Dawn N,
Thank you for writing a review of your recent stay at the Loews Vanderbilt Hotel during the Country Music Marathon weekend. Kudos to Corenthia and Marcos for going above and beyond to show you what Loews Vanderbilt’s hospitality is all about. We would certainly love to have you and your family back again for the 2015 Country Music Marathon.
Best Reagrds,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ridgefield, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 April 2014

My son and I stayed at the Lowes Vanderbilt the week of April 13th-16th, 2014. We found the hotel very nice, clean room and helpful staff. The concierege was very helpful with restaurants.
It is a short walk to Centenial Park, Vanderbilt University and Music Row.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank MaryS0959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, 28 April 2014
Hello MaryS0959,
Thank you for taking the time to write a review following your recent visit to the Loews Vanderbilt Hotel. We are happy to hear that you were pleased with your accommodations and that our Concierge’s Team was able to assist with restaurant options. We hope that you and you son come back to visit again.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Loews Vanderbilt Hotel

Property: Loews Vanderbilt Hotel
Address: 2100 W End Ave, Nashville, TN 37203-5200
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Nashville
#5 Luxury Hotel in Nashville
#6 Business Hotel in Nashville
#6 Family Hotel in Nashville
#8 Romantic Hotel in Nashville
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Loews Vanderbilt Hotel 4*
Number of rooms: 340
Official Description (provided by the hotel):
Welcome to Loews Vanderbilt Hotel Nashville, the only AAA Four-Diamond hotel in Tennessee for over 29 consecutive years. The Loews Hotel in Nashville is your home base in Music City, where legendary Loews service meets true Southern hospitality. Our 340 newly renovated guest rooms, including 9 chart-topping suites, are both energetic and inviting - just like our charming city. Club Level rooms feature additional amenities and access to the exclusive Club Lounge. Loaded with amenities including Mason's Restaurant, complimentary fitness center access, 24-hour room service, and area shuttle, both families and business travelers can consider Loews Nashville Hotel their home away from home. ... more   less 
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Also Known As:
Loews Nashville
Nashville Loews

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