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“Disaster! Stay away”

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Nashville Airport Marriott
Ranked #20 of 156 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
Reviewed 15 August 2014 via mobile

Horrible! Booked a queen bed given two doubles. Moved to a dungeon with a bed standing there from a scary movie.

The room smelled like a hospital, I could hear the guy snoring next door which I recorded I wish I could upload and kids screaming at the pool at 8am.

Moved to a better room the next day and talked to manager and would give is marriott
rewards points equivalent to $300 for a room. We were given 5,000 points, which it takes 30,000 for one night, so lady lied to us. It only costs $140 for a room on the weekend, so were given a whole $23 equivalent in points. Do yourself a favor and go to the Hilton.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BNATN_Marriott, General Manager at Nashville Airport Marriott, responded to this reviewResponded 22 August 2014

Thank you so much for taking the time to share your stay at our hotel. I apologize that we were not able to deliver the queen bed preference which you requested. (our bed types are limited to kings or doubles). I take your feedback very seriously and would like to discuss the other concerns in person. Please phone me at the hotel, 615-889-9300, so that I may better address this matter.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (826)
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459 - 465 of 826 reviews

Reviewed 12 August 2014

Hotel was clean and comfortable in a great location. Breakfast buffet was very nice Sunday morning. Staff was friendly and inviting and decor was very nice even though hotel seemed to be a bit older. I would stay here again.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank SRKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NAM_General_Manager, Manager at Nashville Airport Marriott, responded to this reviewResponded 14 August 2014

Just wanted to thank you for your recent stay here at the Nashville Airport Marriott! So glad you were able to experience our authentic Marriott hospitality. We look forward to seeing you soon.

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Reviewed 9 August 2014

Spent one night here on a recent business trip. Room was clean and location close to airport was convenient. Staff is friendly. Fairly quiet and I slept well. Will stay again next time I am in Nashville.

Stayed: August 2014, travelled on business
Thank swiftmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NAM_General_Manager, Manager at Nashville Airport Marriott, responded to this reviewResponded 14 August 2014

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

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Reviewed 7 August 2014

I stayed overnight the night before a conference that was held here, nice staff and comfortable bed.
Check in and out was easy which was nice.
Had lunch at the restaurant the next day while attending a conference, food was delicious.

Stayed: August 2014, travelled on business
Thank FNPinKnox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

This was just an overnight stay however the room was very nice and the staff was great. Breakfast buffet was very good as well. We were traveling so we wanted somewhere to leave our car andshuttle service to airport and back. This was a great bargain and a top notch hotel

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank brenda h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Great location, great service, food was awesome. Atmosphere and staff were spectacular. I did the mobile checkin and everything was ready fro me on arrival....even though the hotel was at 100% occupancy.

  • Stayed: April 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tmaharaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NAM_General_Manager, Manager at Nashville Airport Marriott, responded to this reviewResponded 14 August 2014

Thanks for taking the time to write your review, and I hope to see you return to us soon for another great Marriott experience.

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Reviewed 25 July 2014 via mobile

My wife and I love staying here every trip to Nashville when flying West. We always enjoy the most friendly face of Mr. Robert. He is a true gem. This time the first thing we missed in our room was the replaced Bath and Body Works soaps and shampoo. We want it back!!!!!!

Stayed: July 2014
Thank Atkinstravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nashville Airport Marriott

Address: 600 Marriott Drive, Nashville, TN 37214
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Nashville
#7 Business Hotel in Nashville
#9 Luxury Hotel in Nashville
#19 Family Hotel in Nashville
#20 Romantic Hotel in Nashville
Price Range: £143 - £310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nashville Airport Marriott 4*
Number of rooms: 392
Official Description (provided by the hotel):
With newly renovated guest rooms, Nashville Airport Marriott caters to guests looking for convenience and stress-free travel. As one of the premier hotels in Nashville, Tennessee, guests can retreat to our updated modern rooms or spacious suites and enjoy our health club complete with state-of-the-art equipment and an indoor/outdoor pool. Our hotel boasts over 25,000 square feet of renovated event space, conveniently located on one level. Celebrate a social event or hold a meeting in the elegant ballroom which seats up to 900. Serving both the business and leisure traveler, we provide comfort, convenience and easy access to all that Music City has to offer. ... more   less 
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Also Known As:
Marriott Nashville Airport Hotel Nashville
Nashville Marriott

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