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“Nice, (relatively) inexpensive place to stay near Vandy”

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Best Western Plus Music Row
Ranked #52 of 159 Hotels in Nashville
Reviewed 25 January 2013

We have stayed at this hotel twice this month for hospital appointments the next day at Vanderbilt Medical Center. First time was a King room with sofabed, second time was a 2 queen room. Both rooms were clean and well-appointed with a refrigerator and micro, internet access, adequate bathroom amenities, and a nice wall-mounted flat-screen TV.. Although they seemed full both times, the rooms/hallways were always quiet. They have tempur-pedic mattresses, which are nice, if you like those.

The breakfast is above average for this type of property with hot and cold selections: eggs, sausage, sausage gravy/biscuits, waffle maker, cereals, fresh fruit, yogurt, several breads. The breakfast area is quite large. There is one computer in the lobby, as well as a seating area and flat-screen TV.

The hotel offers a "hospital rate" by calling them to book. However, it is the same rate as the pre-paid Shatner site rate.

Staff were really nice, efficient check in and out. For the price and location, you can't beat it. Some hotels are closer to the hospital, but are WAY higher in price. If you have a car, no problem to stay here instead of one of the higher-priced options (which some have shuttle service--BW does not). Vanderbilt offers free garage parking and valet.

We would stay again.

Room Tip: The King with sofabed seemed bigger than the 2 queen...not sure if it really was, or if that was an...
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  • Stayed: January 2013, travelled with family
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Thank Mommy3k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Manager at Best Western Plus Music Row, responded to this reviewResponded 28 January 2013

Dear Mommy3k, thank you very much for your review. All our rooms have the same amenities. The King bedroom would look larger than the other rooms, only because of the one KING SIze bed, as compared to the two QUEEN Size Beds. All our rooms are well equipped with microwaves and refrigerators with ample toiletries.

We always make sure that our guests have a wide variety of breakfast items to choose from. We cater to the health conscious guests providing with heart healthy breakfast options.

We have the best staff who are well trained in Concierge services and help you to get around in any part of town.

We are so looking forward to serving you with better service in the future.

Thank You,
Nathan

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1,148 - 1,154 of 1,468 reviews

Reviewed 25 January 2013

Beware! Bed bugs in room 301 January 23, 2013, and they don't seem to care. I've stayed at this hotel several times over the last few years, and has always been fine. This time was totally different. I did get a different room at 2am, but I didn't even get an apology for any inconvenience. Needless to say, this was my last stay at this hotel.

  • Stayed: January 2013, travelled on business
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4  Thank BW_Diamond_member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, General Manager at Best Western Plus Music Row, responded to this reviewResponded 30 January 2013

Dear BW_DIAMOND_MEMBER, I sincerely apologize for the inconvenience that was caused. This was very unfortunate that you had to go through what you went through. We have taken this matter up and have made sure that we have eradicated the problem.

I will really appreciate if you give us one more chance. We promise to offer you a memorable and a wonderful stay the next time.

Thanks,
Rocky

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A TripAdvisor Member
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Reviewed 24 January 2013

I/We have stayed at this Best Western several times. It's very close to down town. You can walk to down town within 20 minutes. The hotel itself is clean, the rooms are updated and the beds are very comfortable. Nice flat screen TV's and good Internet connectivity. They have a decent breakfast and very nice people working the front desk. Why mess with success. I try to stay there when ever we go down there which seems to be quite offen since we have a child in college there. Best of all, it's very affordable.

  • Stayed: January 2013, travelled with family
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Manager at Best Western Plus Music Row, responded to this reviewResponded 28 January 2013

Dear Best Western Traveler, thank you very much for a wonderful review. We, at the Best Western Music Row Hotel, make sure that all our guests are treated in the best possible manner and it is guests like you who help up improvise on our faults and defects. Thank you, as always and will be waiting to be at your service to make your next stay as memorable as always.

Thanks,
Nathan

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Reviewed 24 January 2013

We had a great trip, met our son who was traveling back to Texas. THe check in was quick and easy, free parking and a candy jar on the counter, just help yourself. Our room was clean, plenty of toiletries and clean towels. We had lots of channels on the TV. The bed was amazing, I asked the clerk and he said it was a Tempur Pedic. We had never slept on one of those. The breakfast in the morning was great, eggs, biscuits, gravy, sausage, a waffle maker, yogurt, bagels, cereal, they had it all. We will try to stay here again the next time we are in the area.

  • Stayed: January 2013, travelled with family
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1  Thank kmm49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Manager at Best Western Plus Music Row, responded to this reviewResponded 28 January 2013

Dear kmm49, on behalf of the Best Western Chain, we thank you very much for your patronage. We are the only hotel in the Nashville metro area that offers our guests the most comfortable and memorable sleep on our world famous Tempur-pedic mattresses. This is a highly recommended Memory foam mattress across the country. With that being said, we make sure our guests have the best service in all our departments.

Thanks once again for choosing to stay with us and we are looking forward to serve you with a better experience in the near future.

Thank you,
Nathan

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Reviewed 23 January 2013

We went to Nashville for the weekend to attend a football game. The hotel was clean, room was good. Breakfast was at the restaurant across the parking lot, very good for a complimentary breakfast. The hotel was convenient to shopping and dining, however, not very convenient to downtown Nashville area and football stadium, but we knew that ahead of time. Staying a little outside downtown was worth the money saved on this trip. There was only ever one person working at the front desk, she was very nice, but often we had to wait, because with only one staff, she often got backed up with customers.

Room Tip: we took the Park Avenue Suite
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  • Stayed: October 2012, travelled as a couple
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Thank srs2teach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, General Manager at Best Western Plus Music Row, responded to this reviewResponded 28 January 2013

Hello srs2teach, Thank you very much for your review about out hotel. We are located in the quieter side of town. The commute into town is very easy. We have the Nashville Metro buses that run very close to our property. Not all hotels in the downtown area have access to this opportunity. The football stadium is only a 5 minute walk across the Cumberland River.

Thank you once again for choosing to stay with us. We are looking forward for your business.

Thanks,
Rocky

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Reviewed 18 January 2013

Stayed at the Music Row in Nashville, and asked for a cot for the first night only. It wasn't used, we only had 2 people in the room, we didn't use the towels or even open it up, and were charged for both nights for the cot. No one called to ask if we still needed it, or if we used it, they simply charged me extra after the fact. I thought it was just shoddy business practice at best, and would not recommend the hotel. Stay at the Hyatt.

  • Stayed: January 2013, travelled with friends
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Review collected in partnership with Best Western
Thank TYSON P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, General Manager at Best Western Plus Music Row, responded to this reviewResponded 23 January 2013

Dear Tyson. I take this opportunity to apologize for all the inconvenience that was caused during your stay. We will make sure that you would enjoy your stay with the next time. I personally take responsibility to make sure your choice to stay with us will not be regretful.

Hoping you gain your business and work towards exceeding your expectations on your next visit.

Thanks,
Rocky

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Reviewed 17 January 2013

We loved staying at this hotel!
Check in was quick and painless and our room was great! Super clean and very well stocked. The front desk even called up to make sure everything was ok. We had no trouble logging on to the free wifi in the room and the front desk were really helpful with any questions we had.
Throughout our stay we had no issues with parking (which was free by the way). Breakfast was a great start to the day and really tasty.
All the staff that we encountered throughout the hotel were great! Everyone was really polite and friendly. I personally also really appreciated the coffee in the lobby.
I would definitely stay here again.

Room Tip: Try and get a hotel facing on to music row rather than facing the back. You'll get a nice view o...
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  • Stayed: January 2013, travelled with friends
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Thank bostonenglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, General Manager at Best Western Plus Music Row, responded to this reviewResponded 23 January 2013

Dear bostonenglish, Thank you very much for choosing to stay with us. Our Check in process is very smooth and quick. All our guests have the opportunity to make use of our wide range of concierge services. Our staff thank you for your compliments.

Our Breakfast menu is adequately equipped, either for a short business stay or long family vacations. We strive to make our guests' stay memorable and pleasant.

Thank you once again,
Rakesh

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Additional Information about Best Western Plus Music Row

Address: 1407 Division St, Nashville, TN 37203-4015
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#36 Romantic Hotel in Nashville
#38 Family Hotel in Nashville
#43 Business Hotel in Nashville
Price Range: £111 - £304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Music Row 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Music Row, your window to the world of excellent customer service, quiet environment, spacious upgraded rooms and proximity to the heart of the music capital of the world, Nashville. We are less than a mile away from historic downtown where music lives all day and night. Experience the charm and pleasure of this riverfront district with the LP Field (home of the Titans) as the backdrop. Various attractions in the vicinity include the Bridgestone Arena (home of the Predators) and the world famous Country Music Hall of Fame. At the BEST WESTERN PLUS Music Row, we strive to offer you a memorable stay. This complimented with a sumptuous hot breakfast to start your day will make you want to stay longer with us. ... more   less 
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Also Known As:
Best Western Music Row Hotel Nashville
Best Western Hotel Nashville
Best Western Downtown Music Row Nashville
Best Western Nashville
Best Western Music Row Nashville
Nashville Best Western

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