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“Comfortable stay in Music City”

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Best Western Plus Music Row
Ranked #51 of 157 Hotels in Nashville
Reviewed 9 July 2014

Good, dependable hotel approximately 20 minute walk to downtown without the high downtown
rates. Comfortable King room with sofa, flatscreen TV. microwave , fridge and a great view of
downtown Nashville and great comfy bed As a BW rewards member got welcome pack on arrival with water, chocolates and other goodies. Staff was excellent and courteous throughout. Breakfast was delicious with plenty of hot and cold items and beverages to choose from.

Room had unusual configuration due to the TV being bolted to the front wall and not being able to swivel it around the room. Also, the A/C and bathroom fan were way too loud. If management
could look into ways to reconfigure room and fix the above noise issues, this hotel would be better still. Would still consider the BW Music Row on future visits to Nashville especially if price was right. but more attention to the above would definitely give me more of an incentive to return.

Room Tip: Pick a room in front of the hotel for great downtown views plus these rooms are larger.
See more room tips
  • Stayed: November 2013, travelled solo
    • Location
    • Rooms
    • Service
Thank intrepidtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded 16 July 2014

Dear intrepidtrav, thank you very much for choosing to stay with us on your recent visit into Nashville. you have given us nothing more to say about our property. However, I do agree about the flaws that we have in the room configuration. I have taken it up with our design specialist and we have started working on more comfortable amenities, like recliners in the rooms. We have changed the A/C unit in your room already.

It is guests like you, who we welcome all the more, since it gives us an opportunity to learn from our own mistakes and make sure we rectify them, and at the same time, its according to the choice and taste of our guests.

Thank you,
Nathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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829 - 835 of 1,454 reviews

Reviewed 7 July 2014

We stayed two nights here. The rooms were nice could use a little update. My son and daughter in law were not a pleased with the room. they said they found hair in the bathroom. I felt the room was clean. The staff was friendly. The breakfast was good. Liked the location which was a short drive to the city center, where we parked in the public garage ($10 a day).

  • Stayed: June 2014, travelled with family
    • Sleep Quality
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Thank Caroline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded 15 July 2014

Dear Caroline L, thank you very much for your wonderful review. I am happy to hear that you enjoyed your stay with our hotel. However, I would take this opportunity to apologize to you son and daughter in law. I would request them to give us one more chance for us to serve them and ensure that their future stay would be memorable and wonderful.

Thank you once again for your patronage and we hope to see you spend more time with us in the near future.

Thank you,
Nathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

Good location close to Vanderbilt hospital. Staff was friendly, rooms are clean, and breakfast is standard hotel fare. Some rooms are showing wear and tear, but maintenance is responsive. Really good value for the location.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded 15 July 2014

Dear Mathew M, thank you very much for choosing Best Western Music Row on your recent stay. We do appreciate all your comments and feedback about our property. We are located in the best possible location with close proximity to Vanderbilt and the Downtown Music District. Our hotel is an older building but young at heart. We are working on a few flaws and we appreciate you letting us know, so it helps us raise the bar for our future guests.

Thank you,
Nathan

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Reviewed 6 July 2014

This place was a great place to stay if you wanted to be in downtown Nashville. We were in close proximity of Studio B, Johnny Cash Museum, The Ryman Auditorium and many wonderful places to eat. It was not too far to drive to the Grand Ole Opry either. The rooms were very nice!!

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Melinda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded 8 July 2014

Dear Melinda M, Thank you very much for a brief and precise review about our hotel. We are located very close to the downtown district with the bars, museums, and the Studios. There are live music venues also situated in the downtown area. The Grand Ole Opry is a very short 15 min drive from our hotel.

Thank you very much for choosing Nashville and also picking Best Western PLUS Music Row as THE hotel of your choice. We look forward to serving you again in the very near future.

Thank you,
Nathan

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Reviewed 4 July 2014

Speht 14 days in Nashville Tn. Stayed at the Best Western Plus on Music Row. Nasville is such an exciting city with something to do every hour of tyhe day. Our location on Music Row was within walking distance to downtown and other sights. The staff was excellent, the rooms were clean and comfortable and the free breakfast was very good. We'll be back to stay here again

  • Stayed: June 2014, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank peterfE8524UU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded 8 July 2014

Dear PeterfE8524UU, thank you for your wonderful review about our hotel. Nashville has so much to do. Starting from the word famous music recording studios that are situated very close to our hotel. They are well nestled in a mile long strip called "Music Square". The downtown bar scene is very beautiful, where there is live music through out the day. Live Music Bars, are all aligned on Broadway, and is a very fine 15 - 20 minute walk. Nashville Metro has its very efficient Bus service that operates two blocks from our hotel on 12th Ave in the Gulch district.

Our rooms are the most comfortable and cleanest in the Nashville Metro downtown district. This coupled with free parking and complementary hot breakfast is a bang for the buck. We look forward to seeing you stay with us in the future.

Thank you,
Nathan

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Reviewed 3 July 2014

We were checked in by a lovely young guy (sorry can't remember his name) Very friendly and helpful. Rooms were nice, basic and could do with some updating but fine for what we needed. When I booked I thought that this hotel was in walking distance from the bars and music venues. It wasn't till we got there that we realised it is a short drive (totally my mistake not being familiar with the area or doing enough research), possibly walking distance but I'm not sure how safe the area is at night, we weren't there long enough to get a good idea.
Laundry facilities were great. You don't realise how much you appreciate clean clothes until you are away from home for 3 weeks on end.
Breakfast was ok. Plenty of seats to accommodate everyone when we were there.
Once again great staff, the young guy always had a friendly smile or stopped for a chat whenever we walked by the front desk.

Stayed: June 2014, travelled as a couple
Thank HaleyDarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded 5 July 2014

DearHarleyDarren, Thank you very for a wonderful feedback about your stay in our hotel. We are a 15 - 20 minute walk into downtown. An $8 - $10 cab ride takes you right to the middle of the action on Music Mile (Broadway). We are very well located just off of the interstate and also situated close to a Metro bus line that doubles as a FREE shuttle.

Our breakfast items are much plentiful than the more expensive hotels in the downtown metro area and are all included in the price of your room. We have to say time and again, that we have the most comfortable beds in the Nashville Music City Metro area, ensuring the most comfortable sleep to all our guests.

Thank you,
Nathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Just went for a girls long weekend. Location is two blocks from free bus to downtown. It's two blocks to the Gulch as well, with some nice restaurants. Easy access to highway, as we headed to Franklin one day and Grand ole Opry another. Beds were comfy, breakfast was expansive, staff was very friendly. Hallways were quiet. Only negatives were we had slow draining sink, which was fixed the second day. We also returned to our room at 3:30 one day, and it had not been cleaned. We emptied our trash, collected tissues and changed out our towels.

  • Stayed: June 2014, travelled with friends
    • Value
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    • Sleep Quality
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Thank 1_M_L_e_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded 5 July 2014

Dear 1_M_L_e, it was our pleasure to have you stay with us on your recent visit. You have mentioned everything about our property, its location, our staff and the product as a whole. We have a wide variety in our breakfast menu options and we are working on adding some more healthy and gluten free items in our menu.

As i had already mentioned in our previous responses, we have gotten better plumbing fixtures that don't allow anything to flow through our drain pipes, so that is the reason for clogging. It also helps in easy clean up. Thank you for bringing this to our notice. We will make sure it doesn't happen again.

Thank you again for your patronage and looking forward to serving you once again.

Thank you,
Nathan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Music Row

Address: 1407 Division St, Nashville, TN 37203
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#36 Romantic Hotel in Nashville
#38 Family Hotel in Nashville
#43 Business Hotel in Nashville
Price Range: £122 - £347 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Music Row 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Music Row, your window to the world of excellent customer service, quiet environment, spacious upgraded rooms and proximity to the heart of the music capital of the world, Nashville. We are less than a mile away from historic downtown where music lives all day and night. Experience the charm and pleasure of this riverfront district with the LP Field (home of the Titans) as the backdrop. Various attractions in the vicinity include the Bridgestone Arena (home of the Predators) and the world famous Country Music Hall of Fame. At the BEST WESTERN PLUS Music Row, we strive to offer you a memorable stay. This complimented with a sumptuous hot breakfast to start your day will make you want to stay longer with us. ... more   less 
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Also Known As:
Best Western Music Row Hotel Nashville
Best Western Hotel Nashville
Best Western Downtown Music Row Nashville
Best Western Nashville
Best Western Music Row Nashville
Nashville Best Western

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