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“Excellent hotel and staff”

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Renaissance Nashville Hotel
Ranked #12 of 155 Hotels in Nashville
Certificate of Excellence
Mill Creek, Washington
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent hotel and staff”
Reviewed 13 June 2014

We stayed here during the CMA Music Festival and had an excellent experience. The staff just were amazing and so helpful. We especially had great service from Wally (guard), David (all over the hotel) and Debra and Jennifer in the concierge lounge. They made it a great experience.

The elevators were so much better this year, thereby greatly reducing congestion after the show each night.

Room Tip: Our room overlooked the pool area
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Green Features: Green-related signs were all over the hotel emphasizing water and resource conservation.
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark G, Manager at Renaissance Nashville Hotel, responded to this review, 14 June 2014
Thank you for being our guest during 2014 CMA Music Festival. It was a great week and I was excited to read that you truly enjoyed your visit to our hotel. You personal shout out to Wally, David, Deboarh and Jennifer is much appreciated and I look forward to personally thanking them for taking great care of you. We look forward to your return for 2015 CMA, it should be bigger and even better than this year. Thanks again for your positive comment.

Regards,
Mark Giovetti
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (650)
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Bristol, United Kingdom
Level Contributor
86 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 June 2014

Stayed in club room on top floor for CMA music festival, so hotel was busy and city very very busy!
Although hotel was full there weren't many times you got any sense of being cramped other than Q for lifts when concert finished and everyone came back all at once.
Used the bar a few times and service, food and drink was excellent and sensibly priced. Because of festival the room was expensive but guess wouldn't be overly rest of year.
Great location and wouldn't hesitate to stay there again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark201105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark G, Manager at Renaissance Nashville Hotel, responded to this review, 14 June 2014
Great to hear you had such a fantastic time in Nashville during this year's CMA Music Festival. It is our favorite time of the year and we look forward to seeing all the country music fans coming back to The Renaissance. Your great comments will be shared to the entire hotel team. Thank you for being our guest and for taking the time to share your experiences with all.

Regards,

Mark Giovetti
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 June 2014

I stayed here on a recent business trip and had a great stay. The room was clean and well designed. The Bathroom is updated and has a large shower. the hotel is centrally located to the Downtown club and music district and all the arenas and stadiums. No car needed. I did have to go to the Panera next door for morning coffee as the Starbucks in the lobby never opened on time and has poor service. Also the ten dollars a day for internet service equated to $300 a month. for the rates I was charged for a room, it should be included.

Room Tip: Rooms on the upper floors have a great view. The elevators are fast too.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FisherNumber1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark G, Manager at Renaissance Nashville Hotel, responded to this review, 14 June 2014
Thank you for the positive feedback from your recent visit to our hotel, in additional I appreciate you sharing the opportunities that you had at our Lobby Starbucks. I will be personally looking into this to ensure the problem stops immediately. I truly thank you for being our guest and would love the opportunity to have you stay with us again. Please let me know if I can further assist you in any way.

Regards,

Mark Giovetti
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2014

I was visiting for a conference. Flight was a delayed so I spent some time in the downstairs hotel bar with Justin. He is a must a visit if you are at this hotel. His smoked habanero margarita is incredible. Perfect combination of sweet and heat.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank moorej933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark G, Manager at Renaissance Nashville Hotel, responded to this review, 14 June 2014
Excited to hear that you had the chance to experience a signature drink with Justin in our Lobby Bar. Our wines and spirits are from around the world as well as right here in our TN backyard. I look forward to sharing your great comments with Justin, while thanking him for personally engaging with you while you our guest.

Thank you for sharing these fantastic comments and please come back soon!

Regards,

Mark Giovetti
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tullahoma, Tennessee
Level Contributor
142 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 11 June 2014

A conference brought me to Nashville and the Renaissance Hotel. This is a upper-end property and the staff made it worth the price. Check in was smooth and quick despite the presence of attendees at three conferences. Room was great---view across the courtyard of the public library to the state capitol. Food was of very good quality even though it was served buffet-style to accommodate the large number attending the conference I was attending. Check-out was a phone call to front desk. Parking was across street at a public garage and the fee was only $25 for 72+ hours.
Worth the price on all fronts.

Room Tip: All rooms are good.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tenntraveller70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark G, Manager at Renaissance Nashville Hotel, responded to this review, 14 June 2014
Business turned to pleasure, here at The Renaissance, love to hear that!! Great comments about your visit, and much appreciated. Thrilled to hear you enjoyed our newly renovated guest rooms, we are proud to showcase them to all guests. Hoping your travel plans bring you back to Music City and the Renaissance Hotel. Let us know how we can make that process easier for you.

Thanks and see you soon.

Mark Giovetti
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ormond Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

Renaissance Nashville is the best place to stay while visiting Music city. The staff is always pleasant. Service is always available. The newly renovated rooms are bright with a music city theme. We were on the 22nd floor with views of the city. Rooms were quiet, no noise from adjoining rooms. This hotel is next door the the famous Ryman auditorium and Bridgestone arena. One block from Country Music Hall of fame. Everything of interest is within walking distance. Being an environment friendly person I was glad to see recycle and waste bins throughout the hotel and recycled water for flushing. Our stay was 7 nights during CMA Fest, Looking forward to next year. Thanks Nashville Renaisannce

Room Tip: We have stayed there 10+ years while in Nashville and I like higher level with views of Broadway. I...
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Green Features: As mentioned earlier I was so impressed with this environmentally-friendly hotel. From recycle bins throughout the hotel..reused water for flushing...we did our part with reuse of towels and only one room cleaning service during our stay. All hotels should do the same
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark G, Manager at Renaissance Nashville Hotel, responded to this review, 14 June 2014
10 years and going strong! Keep tham number on the rise, we look forward to your return visit in 2015. Thanks so much for your kind words and your loyalty to our hotel. Thrilled to read that you loved our newly renovated guest rooms, and that you enjoyed the fantastic view from your room. Enjoy your summer and see you next year.

Regards,

Mark Giovetti
Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kurrajong NSW
Level Contributor
177 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 7 June 2014 via mobile

Great room on 23rd Floor and very friendly / helpful front counter staff, despite being very busy with the annual Country Music Fest. Well located...just round the corner to Broadway and all the Honky Tonk Bars...uptown only a couple of minutes walk. Rooms are well appointed with plenty of room.....we had a great view over Nashville skyline

Stayed June 2014, travelled as a couple
Helpful?
Thank Rob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark G, Manager at Renaissance Nashville Hotel, responded to this review, 14 June 2014
Thank you for sharing your positive feedback from you recent visit to our hotel. It sounds like you made the most of this years CMA Music Festival and enjoyed the services and amenities of The Renaissance Hotel. The views from our hotel are indeed spectacular, please request a high floor upon your return so you can once again enjoy the skyline of downtown Nashville. Great to hear from you and see you back in Music City soon!

Regards,

Mark Giovetti
Director of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Nashville Hotel

Property: Renaissance Nashville Hotel
Address: 611 Commerce St, Nashville, TN 37203-3742
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Nashville
#6 Luxury Hotel in Nashville
#7 Family Hotel in Nashville
#9 Romantic Hotel in Nashville
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Renaissance Nashville Hotel 4*
Number of rooms: 673
Official Description (provided by the hotel):
The Renaissance Nashville Hotel is a perfect destination for those looking to stay in the heart of downtown Nashville, Tenn. Discover hidden gems within the hotel, including newly renovated rooms, elevators and indoor pool, fitness center, live music at the Bridge Lounge, and local eats at the Commerce Street Grille. Our Navigators can assist with sightseeing plans or point you to Bridgestone Arena and Nissan Stadium formerly LP Field, both within walking distance. Plan your meeting or event with us, too! Our convenient attached meeting space options including 30,000 feet of newly acquired space. Book a meeting with us and receive personal Marriott Rewards bonuses. ... more   less 
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Also Known As:
Renaissance Nashville
Nashville Renaissance

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