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“Girls weekend in Nashville!”

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Sheraton Grand Nashville Downtown
Ranked #31 of 159 Hotels in Nashville
Certificate of Excellence
Reviewed 2 August 2014 via mobile

Spent a long weekend at the Sheraton and was very pleased! It's a beautiful hotel that is undergoing some renovations. I read a few reviews that complained about noise and inconvenience of the construction, but, honestly I found none of that to be the case during my visit. The staff was friendly and very helpful. The rooms are clean and very well appointed. Loved the glass elevator!! The location is perfect! Only 3 blocks from Broadway. I would definitely stay here again and recommend to friends!!! Would have given it an excellent if the rooftop bar had been open!! :-)

Stayed: July 2014, travelled with friends
Thank KWMermaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey B, Front Office Manager at Sheraton Grand Nashville Downtown, responded to this reviewResponded 5 August 2014

Thank you for your review! We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,357 - 1,363 of 1,429 reviews

Reviewed 1 August 2014

I was in Nashville on business and selected the Sheraton downtown. I think the hotel has potential but currently it is under renovation. The positives; room was updated, good size and a great bed, concierge lounge was in a temporary location (rather small) but the service was excellent, common area was OK and the renovated side of lobby was nice. The negatives; the bathroom shower had zero pressure and very cheap fixtures, part of the lobby was still under construction so it was messy, walkway to the parking area was dirty and under renovation, the parking facility was creepy...

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank JacquelineSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey B, Front Office Manager at Sheraton Grand Nashville Downtown, responded to this reviewResponded 5 August 2014

Thank you for your review! I am glad that you enjoyed your room. We are currently fixing up our parking garage and hope that you do come back and see us again soon!

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Reviewed 31 July 2014

We have stayed twice now at this hotel. It is a great location to park your car and not need it again if you plan on staying in the downtown area. It was a 25.00 cab ride from the airport. Well worth it. The staff was courteous and friendly. The hotel is clean. Excellent bloody Mary's at the hotel bar and the food was great with huge portions. Would definitely recommend this hotel to stay at.

Room Tip: All the rooms are decent.
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  • Stayed: August 2013, travelled with friends
    • Value
    • Rooms
    • Service
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey B, Front Office Manager at Sheraton Grand Nashville Downtown, responded to this reviewResponded 5 August 2014

Thank you for your review! I am glad that you enjoyed both of your stays! Please come back and see us again soon!

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Reviewed 28 July 2014

To us, considering the price of the room and other amenities, it was VERY STRANGE, that a mini-fridge was not in the room. We've stayed in many other hotels not as fancy where a little fridge was to be taken for granted.

Room Tip: A traveler who is or was in active military service gets a very generous discount!
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Melissa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey B, Front Office Manager at Sheraton Grand Nashville Downtown, responded to this reviewResponded 30 July 2014

Thank you for your feedback. We do have refrigerators available upon request for a fee. Please do come back and see us again soon!

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Reviewed 28 July 2014

Our kids went to the grandparents house so we decided to take a drive from Knoxville to Nashville. I booked the hotel at 5pm on Friday night(stayed same night) and only paid $160 tax included(Priceline). I feel the $160 was a bargain for the location and quality we got. The hotel is in a great location and is walking distance to all the fun things in Downtown Nashville. The hotel has a beautiful lobby. The decor is very modern which I usually don't care for but I have to say I was very impressed with how everything looked. Very clean, bright, everything looked new and clean. Our jaws dropped when we opened and walked into our room. We also had a nice view of the Tennessee Capital building from our window. Since we were without our 4 kids our plans were to have fun. There were a lot of people at the hotel that seemed to be doing the same thing as us(having a fun night out on the town). We had so much fun walking on Broadway and listening to live music. Our favorite place was Roberts Western World and the band "Don Kelley Band" I highly recommend. I lover to listen to live music. A night out on the town in Nashville is better than any concert Ive ever been to. We can't wait to come back and do it again.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Don B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey B, Front Office Manager at Sheraton Grand Nashville Downtown, responded to this reviewResponded 30 July 2014

Thank you for your review! We are very porud of our new look. I am glad that you enjoyed your stay with us! Please come back and see us again soon!

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Reviewed 26 July 2014

This hotel is located about 150 yards from the entry to the legislative plaza.
The good:
1) plenty of outlets in the room
2) rooms just redone this year
3) internet speed was excellent


Bad:
1) room ac did not seem to work well
2) act had mildew odor
3) entry from parking garage was awful. Had to walk a long way to reception area. The last leg up a flight of steps. We found out later valet parking is $30 plus tax. Self parking is $35 plus tax.
4) you have to stand in line to check out if you need a receipt.
5) ice machine out of order on8th floor

Stayed: July 2014, travelled on business
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey B, Front Office Manager at Sheraton Grand Nashville Downtown, responded to this reviewResponded 30 July 2014

Thank you for your constructive feedback. We are currently renovating our garage entrance and will have a much more convenient access available very soon. Please come back and see us again soon!

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Reviewed 24 July 2014

What else can i say, great room and awesome service and staff. When i go back to Nashville i'm going back to that hotel. I was there for the 4th of July celebration and we had a ball, it's within walking distance to Broadway and there are a lot of good eating places around.

Room Tip: Stayed there one night and the room we got had an awesome view of Downtown Nashville.
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank pmurias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey B, Front Office Manager at Sheraton Grand Nashville Downtown, responded to this reviewResponded 27 July 2014

Thank you for your review! Please come back and see us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Nashville Downtown

Address: 623 Union Street, Nashville, TN 37219-1706 (Formerly Sheraton Nashville Downtown Hotel)
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Nashville
#31 Family Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
Price Range: £170 - £375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Nashville Downtown 4*
Number of rooms: 474
Official Description (provided by the hotel):
Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 
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Also Known As:
Sheraton Nashville
Nashville Sheraton

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