5 minutes after our arrival the valet wrecked my friends truck! Yes they are going to pay for repairs but you would think our stay should be comped right? Wrong! They were unwilling to do anything extra for us! They were rude and defensive about the entire matter. They finally agree to take parking fees off...like that is remotely enough! They say the valet is not part of the hotel that its a private company well they are a sub contractor and any good buisness knows they are responsible for them! Also if you like waiting 20 minutes for an elevator to arrive you will love this place...nothing about it fit the price we payed or the service we received! There were 8 of us staying here too so they have now ensured that anyone we even remotely know will be told not to ever stay here!
- Official Description (provided by the hotel):
- Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Travel Republic (UK), Hotels.com, Agoda, Ebookers, Evoline ltd, 5viajes2012 S.L., Cancelon, HotelQuickly and getaroom.com so you can book your Sheraton Grand Nashville Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Nashville
- Nashville Sheraton