This is my second stay at this property. My take on the experience (first one was the same time in September 2012) is that the service has worsened. The whole front desk experience is horrible. Upon checkin, I get the impression that all they're worried about is selling tours. Upon check out at 7am, I had to wait for 5 minutes to show up at the front desk. The receptionist was no where to be found.
The lobby may be getting remodelled and the rooms might be in order, but if service levels decline, I don't see a reason to come back next year.
The property also does not recognize its frequent guests. It did last year with a guest amenity, albeit small. This year, nothing. Has this property forgotten to care? I'm not sure anymore.
- Official Description (provided by the hotel):
- The Comfort Inn(R) hotel is ideally located in the downtown area, providing easy access to all major interstates. This Nashville, TN hotel is less than one mile from the Bridgestone arena, the New Music city Center and the Country Music Hall of Fame and Museum. The campuses of Vanderbilt University, Belmont University and Tennessee State University are only minutes away. Tourists will enjoy shopping a wide variety of specialty stores and visiting local museums. There are several restaurants and cocktail lounges located in the surrounding area, including "Nashville's #1 Dining and Entertainment Destination," the Wildhorse Saloon. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Nashville/Demonbreun Street Hotel Nashville
- Nashville Comfort Inn