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Comfort Inn Downtown
Ranked #86 of 154 Hotels in Nashville
Hexham, United Kingdom
1 review
“Free Upgrade”
Reviewed 5 November 2013

We booked the day before and expected a reasonable room but were given a free upgrade to a suite, so the first thing we did was relax in the jacuzzi after a long drive.
The receptionist was extremely welcoming,and we found the 20 minute walk to town no problem, even for me and I 'm not the world's best walker.
It was so much more convenient for all the downtown action than Music Valley, which is miles out of town.
Thank you so much.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dinorm400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac K, General Manager at Comfort Inn Downtown, responded to this review, 6 November 2013
Thank you so much for sharing your feedback with us on trip advisor. I am so glad to know that you had a wonderful time with us during your stay. Guest satisfaction is our utmost priority and I am glad to know that you were able to receive our southern hospitality. I greatly appreciate you adding your experience. Once again thank you so much. Hope too see you soon...
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875 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (168)
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English first
Bethesda, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2013

You get what you pay for at this hotel. Actually, you might get a bit more than you pay for. This is one of the cheapest hotels in downtown Nashville. We paid less than half the price for this hotel as we would have paid for a room near the honky tonks and the Country Music Hall of Fame. With that in mind, we were pretty happy with what we got here. The rooms are small, but clean. The bathrooms are really tiny, but again, clean. There's free breakfast every morning, which includes coffee and tea, bagels, eggs, muffins, waffles, cereal, fruit, and more. There's also free coffee and bottles of water in the lobby. The room was quite hot, however, and the AC units had been turned off and there was no way to adjust the temperature. It was like a sauna in the room - hot and humid, especially after using the shower. Parking is free in the hotel's lot, and cabs come frequently. It's a short walk to some bars and restaurants, or you can take a cab to the ones a bit farther away. The hotel is located right between the West End, where Vanderbilt is, and downtown, where the honky tonks and many of the sights are, but neither of those areas is really within a short walk. The hotel is currently undergoing renovations, however, and it's really loud. They were even working bright and early Sunday morning, which wasn't pleasant. The management was nice enough to give us a discount for the inconvenience, though. Don't come here expecting a luxury experience, but you'll get a good bang-for-your-buck.

Stayed October 2013, travelled with friends
Helpful?
Thank riderhj826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac K, General Manager at Comfort Inn Downtown, responded to this review, 1 November 2013
Just want to thank you for your recent stay with us. As you know we are nicely located in the middle of downtown. There is a 10-15 min walk to the downtown from our hotel. And we are one of the cheapest hotels in the downtown area with free breakfast, free parking and free internet. We, at Comfort, committed to complete guest satisfaction. We have a dedicated team at our hotel who works hard to assist our guest in any way they can. Once again thank you so much for your stay with us. Hope to see you again.
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Stowmarket, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 October 2013

Cannot believe the money we paid for this hotel we could have stayed a lot closer to town! We were the other side of the Interstate and the walk to town was 20 minutes of anyone's money! There was ongoing repairs and refurbishing, the washer stole our money and no detergent was available. And why do you only get 2 sugar sachets?

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dawt42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monument, Colorado
Level Contributor
180 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 26 October 2013

Just stayed and the hotel needs help! Close to downtown beds are ok but from there it's down hill. Coffee at breakfast was like colored water, no milk, no peanut butter and on and on. The hotel did not feel clean. Would not walk across the carpet in my room in my bare feet and the furniture was really bad, worn out. Could not get the wireless Internet to work. It would come and go, but could not use it.
The pool is outside so it could not be used because of the weather. In house work out room was closed.

All of the above and more for just $100.00 per night plus the freeway right outside my window! Lucky me :)

Room Tip: Don't go is my tip.
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marine-0311-Grunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac K, General Manager at Comfort Inn Downtown, responded to this review, 30 October 2013
We appreciate you taking the time to share your feedback regarding your stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept our sincere apology for the shortcomings you experienced during your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.


Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Nashville.
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halifax
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 October 2013

me and my husband stay one week at the comfort inn down town,we though we pick the best place there,we were very close to down town,we walked a few time,it was a great walk,and we both are not walkers,if we got lazy we took a cab ,the cabs always were around 7 max,we got the hotel to call us a cab ,they called yellow,well he ripped us off,it was ten dollors,and didnt turn his meter on,so we ask the hotel not to call yellow cab no more,the hotel it self is a very special gem,and they are fixing it up,we felt very comfortable there,the breakfast was great,for how many people ate there everyday,we never heard no nose from constuction,the bars across the street were great,cheap ,good food,cheap drinks.i always wanted to go to nashville so we did it,we found i week was very long,because once you see the down town thats nashville,the music was great,our favorite bar was wheels,we when into Tooties to see what it was all about,we were very surprize about the place with all the raving about it,but each to there own,i guess it had history way back than,but we readed reviews on this hotel ,and im glad we went with our own feeling,we are not high class,and the hotel was the best place for us to be,nice pool,great staff,never had one bad thing to say in one week,keep up the great work

Room Tip: they are all great
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank satinsheets2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac K, General Manager at Comfort Inn Downtown, responded to this review, 24 October 2013
On behalf of the complete team at the Comfort inn Hotel, I would like to thank you for your kind words about your stay. I am very glad to know that you enjoyed your stay and had a great time. We appreciate your outstanding comments. I look forward to your next visit to Nashville!
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 October 2013 via mobile

The floors were filthy but everything else seemed clean. My biggest complaint though is that there is construction next door that starts at 6am and is very loud. I did enjoy the breakfast which had a great variety of different kinds of foods.

Stayed October 2013, travelled on business
Helpful?
1 Thank Amstene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac K, General Manager at Comfort Inn Downtown, responded to this review, 24 October 2013
Thank you for taking the time to review our property. We are incredibly sorry for your inconvenience. We truly value the opinions of our customers and we apologize that we did not meet your expectation. Please accept my sincerest apology. We look forward to serving you again in the near future. Thank you again for your review.
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Christiansburg, Virginia
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 October 2013

This hotel was nice for the price. The hotel is clean and the staff were all very friendly. They are going through what appears to be renovations. However, the renovations did not impact our stay at all. Even close to the interstate no road noise at the hotel. Nice close walk to downtown area and even close to Nashville downtown bus. For the price this is a wonderful place to stay. WIFI in rooms was in and out due to construction close by. Does have business center in lobby.

Room Tip: Rooms on back didn't have the street noise and also away from construction next door.
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scottbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac K, General Manager at Comfort Inn Downtown, responded to this review, 22 October 2013
Just want to thank you for your kind comments about your recent stay with us. I am pleased to know that you enjoyed your stay at our hotel. Greatly appreciate you adding your experience. We look forward to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Downtown

Property: Comfort Inn Downtown
Address: 1501 Demonbreun St, Nashville, TN 37203-3111
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #86 of 154 Hotels in Nashville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Comfort Inn Downtown 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Comfort Inn(R) hotel is ideally located in the downtown area, providing easy access to all major interstates. This Nashville, TN hotel is less than one mile from the Bridgestone arena, the New Music city Center and the Country Music Hall of Fame and Museum. The campuses of Vanderbilt University, Belmont University and Tennessee State University are only minutes away. Tourists will enjoy shopping a wide variety of specialty stores and visiting local museums. There are several restaurants and cocktail lounges located in the surrounding area, including "Nashville's #1 Dining and Entertainment Destination," the Wildhorse Saloon. ... more   less 
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Also Known As:
Comfort Inn Nashville/Demonbreun Street Hotel Nashville
Nashville Comfort Inn

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