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“Wonderful Hotel and Staff!”

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Holiday Inn Express Hotel & Suites Newport South
Ranked #3 of 10 Hotels in Newport
Hope, Indiana
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful Hotel and Staff!”
Reviewed 23 December 2013

We made an emergency trip from Indiana to Tennessee this past weekend to visit family that was in the hospital it was last minute so I was thankful I was able to get a room with my emplyee discount so last minute! The hotel staff was all so very nice and kind to us. The let us extend our check out time so that we were able to get a few more hours of sleep before the dirve home which was very much appreciated! The hotel was nice and clean and very comfortable! The housekeeping staff has done an excellent job and I would definitely reccommend this hotel to anyone and if we are able to get accomidations when we return for our yearly visit in Sept we will be staying agan! I thank you all for being so wonderful! If I receive a survey I can assure you it will be all 10's!!! Thanks again
April R

Room Tip: We have stayed multiple times all in different rooms I truly don't think you can go wrong even b...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank April R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, 25 December 2013
We are glad we could help you out and that your stay was good. We enjoyed having you as our guest. We hope to see you again next year.
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152 reviews from our community

Traveller rating
    67
    63
    14
    5
    3
See reviews for
66
46
7
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Kalamazoo, Michigan
1 review
Reviewed 19 December 2013

Stayed in Newport Thanksgiving week. We wanted to stay close to the mtns. Location was perfect. We had beautiful views of the snow covered mountains nearby. We were close to several attractions. Hotel was very clean & comfortable. Everything looked new and well maintained. Several choices for breakfast. Staff was always pleasant and knowledgeable. We look forward to our trip back in the spring.

Room Tip: Choose a suite. Added comfort for small price.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank liziebeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, 28 December 2013
I am glad you chose to stay with us. We are always excited to hear that a guest has enjoyed their stay. Thank you for being our guest. We hope to see you again in the spring.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 December 2013

Got this for $59.- on Priceline normally i am really happy to get a Holiday inn express but this one must be the budget version. None of the wonderful bedding I got to like...A huge pile of old tissues greeted me right when I entered the room...a couple of the towels had holes and rips.....Management seem to prioritize low operating costs over customer satisfaction .

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxi_15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, 18 December 2013
We would like to thank you for contacting us regarding your stay. We greatly appreciate you taking the time to bring this matter to our attention.

It is the Holiday Inn Express and Suites Newport South’s goal to consistently provide superior service and accommodations. We are investigating this issue and are taking the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose the Holiday Inn Express and Suites Newport South for your future travel needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corbin
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 October 2013

My husband and I were going to Biltmore for a day, and after we drove all the way into Asheville, we couldn't find a room anywhere! We ended up having to drive 70 miles outside of Asheville, and thank goodness, we found this hotel on Priceline for $85 a night ($110, after taxes). It had been newly renovated, and I loved the colors! It was very clean, and the beds were comfy. The breakfast needed more options, but other than that, we were extremely pleased.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, 31 October 2013
I am so sorry that you had to stay away from your destination, but I am glad that you found us. I am also excited that IHG is testing some new breakfast items. Hopefully, we will have some more options coming soon. Thank you for staying with us and we hope that you will visit the Holiday Inn Express & Suites Newport South again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee Ridge, Tennessee
Level 4 Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 October 2013

No complaints; did its part to bolster the old HI byline, "The best surprise is no surprise."
The prices are too high; the only reason I did not give this one an Excellent rating.
$142,00 PLUS tax is a bit steep for a couple of old folks just needing a few hours sleep
and a shower.
Next time, will try Best Western at the same exit. Recently refurbished, great reviews and better prices.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hobbits2nfro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, 31 October 2013
I would like to thank you for staying at the Holiday Inn Express & Suites Newport South. As a valued guest, your comfort and satisfaction will always be guaranteed while you are with us. We hope that you will give us the opportunity to serve you again. Thank you for choosing the Holiday Inn Express & Suites Newport South.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berea, Kentucky, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2013

Excellent room, quiet hotel, clean room! GREAT swimming pool. Nice staff! Even tucked in Charlie Brown (our little boy's stuffed animal) while straightening our room...nice added touch! Thanks for the restaurant recommendation.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, 23 October 2013
Our staff is very pleased that they were able to help make your stay enjoyable. Your comfort and satisfaction is always a top priority. We hope that you and Charlie Brown will have the opportunity to visit our area again soon. Thank you for choosing the Holiday Inn Express & Suites Newport South.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee Ridge, Tennessee
Level 5 Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 September 2013

The hotel was right off the interstate. I really liked the decor. The hot breakfast was really good. The staff was friendly. Would stay there again. We did use our reward points so it was free. Rooms were very clean.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oceanlover1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, 19 September 2013
Thank you for the kind review. It is great to hear that you enjoyed your stay. It was a pleasure to have you as our guest. Thank you for choosing the Holiday Inn Express & Suites Newport South. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Newport South

Property: Holiday Inn Express Hotel & Suites Newport South
Address: 1022 Cosby Hwy, Newport, TN 37821-7321
Phone Number:
Region: United States > Tennessee > Newport
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Newport
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Newport South 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
The newest addition to the Foothills of Smoky Mountains, is the Holiday Inn Express & Suites Newport, Tennessee! We are conveniently located to I-40 at exit 435, just a short drive to Gatlinburg, Pigeon Forge, Smoky Mountains National Park, Knoxville and The University of Tennessee. With our world class service and many restaurants within walking distance, you ll discover why our guests have selected us as their preferred hotel in Newport! This state-of-the-art 100% smoke-free hotel features special in room amenities such as free high-speed Internet access and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests: Companies:, Bush Brothers Newport, Con-agra Newport, Tennessee Valley Authority, and AeroPro LLC. Hospitals: Baptist Hospital of Cocke County, Cherokee Health Systems, and Mariner Health of Newport. Universities: University of Tennessee, Walter State Community College, & Pellissippi State. Local Attractions:Smoky Mountains National Park, Ripley s Aquarium of the Smokies, Cherokee Casino, White Water Rafting, Bristol Motor Speedway, and Ober Gatlinburg. Stay Smart at the Holiday Inn Express and Suites Newport, TN. ... more   less 
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Holiday Inn Express Hotel And Suites Newport South

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