Well...we have been going there for decades and it has always been a favorite. In all that time I never saw a mistake or had a bad experience. We went Tuesday evening and nothing was right. Both of our pizzas were wrong, no drink refills, the place was a pig-pen...and they plopped a hostess station right inside the door which effectively blocks the exit.
I know that the last Neusel passed away...but they need to get these problems solved or Big Ed's will simply cease to exist.
There used to be a big sign on the wall that said "there is only one way to do things...Big Ed's way"...well somebody needs to fish that sign out of the back room and hang it over the oven.
It really saddens me to make this report...I hope that they can turn this place around and get things back on track!
Sweep the floor, empty the trash, clean the ovens...train the servers...order supplies and move the silly hostess station!!!
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