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“CONFERENCE CALL --”

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DoubleTree by Hilton Oak Ridge - Knoxville
Ranked #1 of 7 Hotels in Oak Ridge
Certificate of Excellence
Bristol, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“CONFERENCE CALL --”
Reviewed 15 April 2013

I decided to stay for a conference here at the last minute and was surprised to find the rate lower than the conference rate! I typically stay with another hotel chain for all of my traveling needs, but there was only $5 difference in the rates and I decided that staying on-site of the actual conference might be a refreshing change; I'm glad (for many reasons) that I decided to stay at the DoubleTree!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GoGoChrissie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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659 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
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English first
Lambertville, Michigan
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2013

You will find the DoubleTree an exceptional value with all the amenities for vacation or business. The facilities are first class, the staff makes your stay trouble free and the rooms are CLEAN and SECURE! With both inside and outside pool facilities, rain or shine swimming is available, as well as a very nice on site restaurant and good, reasonable room service food.

  • Stayed April 2013, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank JimVander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterford, Michigan
Level 6 Contributor
109 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 April 2013

Stayed two nights here on our way North. Everything was spotless. The staff couldn't have been more friendly. Our room was very nice although it seemed a little cramped. We utilized the executive lounge for lite snacks and cocktails, which were very good and just enough after a long drive. We also went to the lounge for breakfast which was excellent. Plenty of juice, coffee and food. The location was great. Would definitely stay here again.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 628KathleenH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga
Level 5 Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 April 2013

Great staff. Clean, modern, well designed and functional rooms. Very good quality toiletries. Bed was practically therapeutic! The minor maintenance-related problems I experienced were dealt with quickly and courteously. Breakfast was reasonably priced and good quality.

Room Tip: I had a king room on the side facing away from the street. Generously sized and quiet.
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  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2013 via mobile

Our check in was very smooth and quick and the hotel lobby is fashionably furnished. My heart sank when I stepped on the elevator. The car itself is nice and the back wall is a window which was nice. However the elevator door had significant scratches. When we arrived on our floor and entered our room my heart continued to sink. All of the doors need to either be replaced or stripped, repaired and stained. They are obviously very old as was our toilet seat.
However, with all that said, the beds were very comfortable, the air conditioner was not obnoxiously loud and the bathroom does have nice features such as the cabinetry and a rainfall shower head. We could hear people talking in the hall but it was during the day.
I would really like to commend the staff here. They really went above and beyond and acted as though that's just the way it is. They were all delightful and really seemed like they wanted the patrons of the hotel and restaurant to have a great experience. This hotel does all the big things right -- beds and service. I would definitely stay here again.

Stayed April 2013, travelled with family
Helpful?
Thank Thesneeks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review, 9 April 2013
Thank you so much for staying at our hotel. We value our guests' feedback and I especially appreciate you mentioning how wonderful our team members treated you. Exceptional customer service is our top priority! We appreciate your business and hope to be of service to you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worthing, England
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 March 2013

I stayed for a business trip having stayed in Oak Ridge before at a different hotel. This one had all the facilities you could wish for, the service was good and the breakfast excellent. I will stay there again.

Room Tip: Best to avoid rooms near vending machines.
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  • Stayed June 2012, travelled on business
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Helpful?
Thank worthingite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 March 2013

We stayed here because it is close to the rowing venue. Our room was larger than the average and very clean. Staff was very efficient and friendly. While we couldn't hear noise from adjoining rooms, we could hear anyone who was talking in the hall. We chose not to pay extra for the breakfast buffet. There is window-unit AC, which we didn't need, but potentially could be noisy. We will likely return to Oak Ridge in the future and I would certainly stay at the Doubletree again.

Room Tip: We were on a lower floor; I assume that upper floors might be a little quieter.
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovestotravel065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Property: DoubleTree by Hilton Oak Ridge - Knoxville
Address: 215 S Illinois Ave, Oak Ridge, TN 37830-6204
Phone Number:
Region: United States > Tennessee > Oak Ridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 
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Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree

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