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DoubleTree by Hilton Oak Ridge - Knoxville
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Reviews (719)
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375
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14
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All reviewsdouble treewarm cookiesroom was cleanbusiness travelbreakfast buffethotel restaurantan older hotelplace to stayvery nice hotelexercise roomfront desk staffgreat roomdefinitely stay here againconvenient locationstaff was friendlyknoxvilleaccommodations
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464 - 469 of 719 reviews
Reviewed 13 July 2014

My grown daughter and I stayed here July 3-6, 2014 to attend the Jehovah's Witnesses Convention in Knoxville. After a 4 1/2 hour trip that normally takes less than 2 hours, we were worn out! We had sat on a bridge due to construction for over an hour and crept along about 10 mph for several miles before and after the bridge. The thought of a warm chocolate chip cookie awaiting us was what got us through. We were not disappointed and as soon as we arrived, we were warmly greeted and handed our cookie! The beds were so comfy, I could have just slept through the whole weekend. Everything was great!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Robin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

In the heat of summer we were depending on the small refrigerator to store our food and freeze our ice blocks. To our chagrin, the second day of our visit the fridge stopped working. I called the front desk and informed them of the situation. They were kind and responded with a repairman within 5 minutes. He attempted to fix the fridge and then said it would be replaced. Within 15 minutes, we had a new fridge since the old one could not be repaired. The repairman was friendly, kind and courteous. We appreciated the good attitude as this was a holiday weekend! We left a tip each day for the person that cleaned the room and they in turn left a really nice thank you note.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
2  Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

We enjoyed our stay at your hotel. We did have toilet that was running the first night of our stay. The noise was a little annoying, but not a problem. The problem was the second day when the toilet water was leaking all over the bathroom floor. They were unable to relocate us as all the rooms were taken. However we did enjoy our stay despite the problem.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

I came to Oak Ridge to spend some time with my family. We all stayed at the DoubleTree. All of us were very pleased with our experience at this hotel. The rooms were nice, the beds comfortable, the pool beautiful, the staff friendly and the restaurant was great.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
2  Thank 916caseys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

This is a good hotel to stay in. The entire staff is very professional and friendly. The room service is very quick and the food, whetehr in room or in the restaurant is par excellance. Everyone enjoys their work in this hotel and they truly go the extra mile to make sure the guest are satified. I truly felt like I was at home and among friends.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton
1  Thank Ricki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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