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“Merry Christmas”

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Ramada Pigeon Forge South
Ranked #40 of 92 Hotels in Pigeon Forge
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1,005 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 December 2013

We were looking for a pet friendly hotel, close to Gatlinburg. The hotel was very clean, accessible to several restaurants and the trolley stop was in front of the hotel. The staff was the friendliest, most helpful hotel staff I've ever had. Marianne, kept the breakfast area very well stocked and clean! The front desk staff, Greg, Matt, Sandy and others I can't remember names we VERY helpful! We are looking forward to staying with them on our next visit! Keep up the good work!

Room Tip: We were on the second floor toward the front. No problems, the ramp was extremely helpful for my hu...
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  • Stayed December 2013, travelled with family
    • Value
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Helpful?
1 Thank Kandee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, 1 January 2014
Thank you for your review of our hotel. Marianne, Greg and the rest of the staff appreciate your mentioning their kindness and helpfulness. We are glad that we could accommodate your pet needs and look forward to seeing you on your next trip to the Pigeon Forge area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
1 review
Reviewed 25 December 2013

Thanks to all the staff at Ramada Inn at 4010 Parkway in Pigeon Forge TN. My family stayed over Christmas Eve in a 4 Queen Suite with fireplace and enjoyed the homey atmosphere, area church services, lights as well as the warm and friendly staff. Beginning with Heather who took our reservation to Mariann in the breakfast area on Christmas morning, all the staff were friendly and helpful despite having to spend their Christmas serving others. Room was clean, beds were fresh and comfortable, water hot and enough towels for all of us. The free breakfast was nice since nothing was open on Christmas morning. Robert and Rachel checked us out wishing us all a Merry Christmas! Great value for the money.

Room Tip: No stairs but ramps lead to upper floors. Ground floor rooms have very little view but are away fro...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Debi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, 11 January 2014
We are glad that you took the time to review our hotel. It is nice to hear that that you enjoyed your christmas with us. We try to make sure that all of our guests have the most enjoyable stay possible with us. Heather, Marianne, Robert, and rachel appreciate you mentioning their kindness and willingness to do whatever it takes to make our guests feel at home while they are with us. We look forward to seeing you on your next trip to the Smokies.
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Nashville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 December 2013

4 day trip, pigeon forge tn south. Very dirty floors, advised ft desk, had person clean? floor still dirty, white towl almost black. took to ft desk, advised they would tell housekeeping. That was it. Heater had rust & mold inside return that was visable, Air quality inside poor.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Ramada

Helpful?
1 Thank Bernie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review, 7 January 2014
Thank you so much for your review. We sincerely apologize for the issues that you mentioned. Please know that this is not the normal behavior of our staff and your issues have been addressed with the staff in the staff meeting. We certainly hope that you will give us another opportunity to reveal to you that this is not our usual way of doing business. Thanks again and please accept our apology.
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Oak Hill, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 December 2013

I dropped my earing down the sink. call office they sent the maintain man Robert right up , He got it out in 5min. I am so thankful . great place to stay , clean ,great staff, will stay there next time too. Thank you Patricia from WV

Room Tip: Very Clean , great staff.
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  • Stayed November 2013, travelled with family
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    • Location
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Helpful?
1 Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, 26 December 2013
Thank you for taking the time to review our hotel. Robert appreciates you mentioning his helpfulness during your time of need. He is always willing to help out when a guest needs it. Our entire staff looks to make each guest feel at home while they are with us. We hope to see you on your next visit to the Smokies.
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Jacksonville, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2013

My husband and I stayed at this Hotel for four days. The service, cleanliness, restaurant everything excellent.
Marianne the person at the breakfast area, she was very kind and sweet, she was always prompt to serve the people. She has a wonderful customer service skills. Alicia the person that cleans the rooms very nice, the front desk people are making sure that the person or persons are comfortable and happy while stay at the hotel. Overall, I will recommend this hotel to people that want to get away for holidays, or business etc. Oh! and they are Pet friendly at no charge! Price is average for the stay. Thank you so much Ramada! We will be back.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank Adela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, 13 December 2013
Thanks so much for your review! We are pleased to see that you enjoyed every aspect of our hotels from the cleanliness of the room to our Continental Breakfast in the morning. Marianne very much enjoys seeing that she was able to provide our guests with a wonderful breakfast experience. Alicia and our front desk crew also love to see that they were able to make you stay comfortable and enjoyable. We especially love our guests that bring their pets with them. Thank you again for your wonderful review and we cannot wait to see you all again on your next visit to Pigeon Forge!
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Saint Albans, West Virginia
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 December 2013

It was a clean and comfortable room. Only problem was no Elevator. Made packing and unloading problematic on the third floor, but they are so nice. They even gave me a box of taffy on check out. Great place overall

Room Tip: I'd say if you have bad knees to request a first floor as they don't have an elevator.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brittany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, 13 December 2013
Thank you so much for your great review! We are pleased to see that you enjoyed your stay with us. We would like to apologize that we were unable to accommodate you on one of our lower floors during this visit; however for future reservations be sure to request a first floor room when making your reservation. We are pleased to see that our staff was friendly and helpful to you in any way possible. We hope to see you all stay with us again.
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Additional Information about Ramada Pigeon Forge South

Property: Ramada Pigeon Forge South
Address: 4010 Parkway, Pigeon Forge, TN 37863-4008
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 92 Hotels in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Pigeon Forge South 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Ramada offers accommodations from 2 to 10 people in our 2 bedroom, 2 bath Family Suites. We also offer a deluxe continental breakfast with biscuits/gravy and Belgian waffles, free Wi-Fi, free parking and friendly service. Our property is located in the foothills of the Smoky Mountains within a ½ mile from the park entrance. ... more   less 
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Also Known As:
Ramada Pigeon Forge - Parkway Hotel Pigeon Forge
Pigeon Forge Ramada Inn
Ramada Inn Pigeon Forge Tn

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