The staff of this facility were fantastic, friendly & helpful. The breakfast was very nice. The lobby/breakfast area was well stocked and kept clean at all times. There was a variety of breakfast iteamMore
The staff of this facility were fantastic, friendly & helpful. The breakfast was very nice. The lobby/breakfast area was well stocked and kept clean at all times. There was a variety of breakfast iteamMoreShow less
Thank you for your kind review of our property. Our staff always tries to make our guests feel welcome and comfortable. They appreciate you mentioning how well they do that. We are glad to have you with us and look forward to having you back on your next Smoky Mountai vacation.
Very clean rooms, exceptional staff service, very helpful & friendly, especially Greg who is knowledgeable about the area and was able to make suggestions and direct us to our best options for all of our interests during our stay. Have stayed here in the past and will return!
Thank you for your review. Greg appreciates you noting how helpful he is. Our entire staff goes out of their way to make sure that all of our guests are comfrtable and as happy as possible. We appreciate you being a repeat guest and look forward to seeing you on your next trip to Pigeon Forge.
We were in Pigeon Forge for a family wedding and selected the Ramada simply by chance. We liked our experience and will return again.
On arrival we were greeted by a staff member, Greg, at the check in desk. Greg also explained the time span of breakfast as well as pool/spa hours.
Our room was located on the third floor located directly off the main parking lot. The room had two queen size beds and a clean bathroom.
We found our bed to be quite firm, but comfortable. The chairs were comfortable. There was a good modern TV. The bathroom had plenty of hot water and the towels were very good and fluffy. Curtains provided privacy. Free WiFi is available at the hotel.
There is 47/7 coffee or tea available in the lobby. A small breakfast is available every morning. day, I would call it a substantial continental breakfast. There are two small dining rooms that provides seating at breakfast.
The Ramada staff are exceptional people. They really like what they do. You will find them engaging and helpful. At our check in, Greg, provide local information and found and printed directions to the church for us. We can honestly say that after a few conversations with them we actually felt as if they were friends we had known for some time. They are that kind and friendly people. The Ramada staff made this inn a step above the norm. We look froward to visiting again.
Room Tip: There is no elevator at this facility, however there is a ramp/stairway available.
Stayed June 2014, traveled with family
Your review of our property is greatly appreciated. Greg is so happy that you would mention how well he treats our guests. Our entire staff feels that guest satisfaction is their number one concern. I am glad that all of the accomodations fit your needs and hope the wedding was beautiful as well. We look forward to seeing you on your next trip to the smoky mountains.
Very clean and comfortable. 2 doors down from Krispy-Kreme...."Hot Doughnuts Now"! Very nice staff...especially Greg.....he is very knowledgeable about Pigeon Forge and eager to share information and suggest fun things to do while here.
Thank you for your review of our hotel. We are glad that our location worked out well for you. Greg appreciates you mentioning his kindness as he does strive to make each guest happy and feel like like family. We are glad that you chose to stay with us and look forward to seeing you on your next smoky mountain vacation.
This hotel needs better beds for one thing, and their breakfast needs to have scrambled eggs at least....I have stayed there before, probably 3 times but this last time I got a bad backache from the beds..the mattresses should be the 1st new option for a hotel so the people can get better rest.....I don't think I will stay their again.
We apologize that the bed was uncomfortable to you. A good night's sleep is very important. We would have been happy to move you to another room to see if that mattress fit your needs better or to another hotel. We certainly want to do all that is necessary to meet the needs of our guests. Thanks for choosing Ramada Inn and we hope to see you again in the near future.