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Comfort Inn & Suites at Dollywood Lane
Ranked #38 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 7 October 2013

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Donna R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded 9 October 2013

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Reviews (507)
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305 - 311 of 507 reviews

Reviewed 30 September 2013

Pro - The beds and pillows were comfortable, the room was a nice size and had a balcony, hot tub was good -sized with strong jets, plenty of towels in pool area, convenient location, decent amount of food at breakfast. Front desk staff took extra charge off the bill after we complained.
Con - Housekeeping did not clean coffee maker or ice bucket, no table on balcony like other rooms, and when one was requested, a dirty, stained one was brought to the room. We asked for a corkscrew to open our bottle of wine and were told that they used to have one but it wasn't returned, so they did not have one anymore. (You can get one for free at one of the wineries with a coupon out of a tourist book, which is what we did the next day.) Only one kind of yogurt available at breakfast, so if you did not like strawberry-banana you were out of luck. We requested a mountain view room and got a room with a view of the parking lot. At checkout, a "safe fee" had been added to the bill. It was not listed on the internet and had not been mentioned when we checked in, and we did not use the safe.

  • Stayed: September 2013, travelled with friends
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Thank Diana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded 3 October 2013

Diana J,

Thank you for your review of Comfort Inn and Suites, and for letting us know the positive things regarding your stay, as well as the things we can improve upon. We will be looking into this matter and will be in touch with you regarding our findings. We truly thank you for providing information we can use to propel yours, and future guests stays to the next level.

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Reviewed 29 September 2013

This is a very clean and well kept property. We had a room on the top floor, in the front building, and from the balcony we had a very nice view of Pigeon Forge and the mountains. Room had a microwave oven, small refer and nice sink in that area.Numerous resturants are in the area and it is very close to " Dixie Stampede " We stayed here in mid Sept. and the room rate was reasonable for such a nice place. We would definatelly stay here again

Room Tip: Top floor, front building, looking towards the mountains
  • Stayed: September 2013, travelled with family
    • Value
    • Location
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Thank edsel13304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded 30 September 2013

Edsel13304,

We are so happy you enjoyed your stay with us. We understand that location is a very big part of a vacation. Here, you want to be close enough to connect with the outdoors, while being close enough to walk to restaurants, and for big local attractions to be just a short drive away. Well Comfort Inn and Suites is the perfect place for all that! We hope that the mountains call you for a visit with us again soon.

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Reviewed 29 September 2013

We have stayed at Comfort Inn at Dollywood the last 2 years. Clean,quiet, & friendly recommend to anyone. Will be going back next year lots to see & do. The only thing I don't like is that they bill you when you make reservations , so you will be paying your room before you ever get there. We will be back next year for a week . Thanks Jim & Sharon

  • Stayed: September 2013, travelled as a couple
    • Value
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Thank golfer1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded 30 September 2013

Golfer1993,

We truly appreciate your repeat visits to Comfort Inn and Suites, and we thank you for staying with us. When you book directly with Comfort Inn and Suites we do not require payment before arrival. When booking with a third party however, they can charge prior to your arrival. We hope this information helps you to have many more visits with us in the future.

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Reviewed 26 September 2013

My husband and I stayed here on august 13th of 2013. We were on our honeymoon and decided to stay a extra night so we pick this place . It was a great choice! The people who worked there all were so nice and the rooms were very clean and neat. I would absolutly stay here again!

  • Stayed: August 2013
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Thank ericswoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded 27 September 2013

Ericswoman,

Congratulations on your wedding! We are so honored that during such a special time in your life, you choose to stay with us. Glad to hear our team gave you a great impression, from the wonderful clean room, to our friendly staff. We hope to have you stay with us again in the future.

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Reviewed 21 September 2013 via mobile

We rented a room with a nice view of the Smoky Mountains! Wanted to do our laundry after a long day of exploring Pigeon Forge to find out we couldn't do our laundry because they close it at a certain hour! That is the only reason we stayed at Comfort Inn! Not to mention our A/C didn't work in our room!

  • Stayed: September 2013
    • Value
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1  Thank Hmcrosslin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded 23 September 2013

Hmcrosslin,

We are sadden to hear that your experience with us did not meet your expectations. Our laundry is available from 9 in the morning to 10 at night, these hours are to ensure all our guests receive a great night's sleep. However we apologize for any inconvenience this may have caused, we truly hope to have you stay with us again in the future.

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Reviewed 18 September 2013

My sister and I took our Mother to Pigeon Forge so she could go to Dixie Stampede again. Comfort Inn & Suites at Dollywood Lane was close to Dixie Stampede and restaurants and other places we were interested in. We had a 2 queen bed suite with a sofa bed that was plenty of room for us. The balcony was very nice to sit outside. The breakfast was good. Everyone we came in contact with was very nice.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank 1sassynana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded 21 September 2013

1sassynanna,

Girl's trips are always so nice, it is great to get away and relax with the lady's who are important to you. We are so glad you had a wonderful stay with us, and that our location helped make it easier to do all the things you wanted to experience. We truly look forward to your next stay with us!

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Additional Information about Comfort Inn & Suites at Dollywood Lane

Address: 3712 Parkway, Pigeon Forge, TN 37863-3814
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Pigeon Forge
#27 Family Hotel in Pigeon Forge
Price Range: £62 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites at Dollywood Lane 2*
Number of rooms: 133
Official Description (provided by the hotel):
Kids heated splash pool, Restaurants, Full Hot Breakfast, Trolley Service, Refrigerator, coffee maker, hairdryer, Iron/Board, 32" Flat Panel TV and microwave in every room, All King & Queen Beds, Non-Smoking Property, Indoor & Outdoor Heated Pools, Value Vacation Packages. ... more   less 
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Also Known As:
Comfort Inn And Suites At Dollywood Lane
Comfort Inn & Suites At Dollywood Lane Hotel Pigeon Forge
Comfort Inn Pigeon Forge
Pigeon Forge Comfort Inn

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