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“Not Bad”

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Comfort Inn & Suites at Dollywood Lane
Ranked #35 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Alcoa, Tennessee
Level 6 Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
“Not Bad”
Reviewed 20 August 2014

Not a bad room, included a microwave, fridge and nice bedding. Quality towels and pillows too. Not too noisy at all, couldn't hear the traffic but the walls are thin and we could hear the guests next to us. The breakfast was really good. All of the staff were extremely friendly and helpful. Close to Dollywood and all the local attractions. Right on the main drag. Parking is behind the hotel and a pass is required. Free paper, nice indoor pool with separate hot tub. The windows were fogged over. Would stay here again.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Theyoung1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review, 21 August 2014
Theyoung1,

Thank you for such an amazing review! We are so thankful for the high scores and great comments about your stay with us. We are so happy you loved the amenities in your room and that the towels and pillows were to your liking. We do apologize if the guest above you was disruptive, if this occurs on a future stay with us, please contact our front desk as they would have politely handed the issue. We are so happy our delicious breakfast, friendly staff, central location, and wonderful pools, were all highlights on your list and we hope that gives you many reasons to visit us again in the near future.
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Alexandria, AL
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 August 2014

After reading other reviews I was a little worried about staying here, but everything was just wonderful. The location in Pigeon Forge was just perfect for everything we had planned to do. The room was very nice and the cleaning staff did a wonderful job of keeping everything clean and beds made daily. The breakfast was very good with a nice selection of hot and cold items. I will stay here on our next trip to the Smokies.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review, 15 August 2014
Barbara W,

We are so glad that you had a wonderful experience with us! Our location near Dollywood, Dixie Stampede, Gatlinburg, and the Great Smoky Mountain National Park, is always a great idea when choosing a place to stay. We are glad you liked your clean room and great breakfast. We hope your next visit with us will be even better than this one, if that's possible!
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Cincinnati
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 August 2014

The motel is at traffic light #8 which is at the south end of the parkway. If you are heading to Gatlinburg or Smoky Mountain National Park, this is as close as you can get in Pigeon Forge. Our room was clean and had been recently remodeled. The remodeling process is still going on but was not a bother to us even though it was taking place on the same floor we were on. There is a small balcony for each room. The breakfast area is large and the food items are spread out around the perimeter of the room so that there is not so much congestion when trying to get food. We did have to wait for a table to clear a couple of days, but the wait was not long. 8:30 seems to be the highest density of people for breakfast.

You can avoid much of the traffic on the parkway by using Teaster Ln. You can access Teaster Ln. at traffic light #2. Teaster lane leads to Veterans Blvd which brings you back to the parkway at light #8--where the Comfort Inn is located.

Overall a good stay and we would use this Comfort Inn again.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank alfalfa328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review, 13 August 2014
Alfalfa328,

Thank you so much for this outstanding review, we are so happy our location helped make your stay with us as easy as possible.Our location right at the end of Teaster Lane across from Dixie Stampede, not only provides you with easy access to restaurants, but also to Dollywood and Gatlinburg. We hope you are able to return soon for another wonderful stay with us.
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Newbern, Tennessee
Level 6 Contributor
162 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 656 helpful votes
Reviewed 7 August 2014

The biggest asset this hotel has is location, and when you are in Pigeon Forge, you need a good location because of the large volume of traffic. You are near the junction of the main strip through Pigeon Forge, and the Veteran's Blvd. The Veteran's allows you to bypass the strip of Pigeon Forge, if and when you need to, and takes you directly to Dollywood. The hotel is also on the same side of the road you need to go to Gatlinburg on, just a few miles to the south. From here, you are within sight of the Dixie Stampede show, and can see the nightly fireworks from Dollywood.

Now, as far as the hotel, it had a good breakfast, but a cold indoor pool. You are able to use the pool of the Quality Inn next door, however, which is an exterior pool. The hot tub of this hotel was very nice and roomy. The rooms here were clean, but the layout of this hotel meant you had to exit the room area to go to the lobby. Not a problem, but kind of unusual. We had a nice view of the mountains to the south, including Mt. Le Conte, the closest big peak behind Gatlinburg. The only real downer I had here (outside of the pool issue) was about the Denny's next door. We were four floors above it, and about 3:30 am on several mornings, supply trucks would show up. This was a noisy loading time, but it lasted less than half an hour. Overall, I would recommend this hotel if you are touring the area. You will have to learn how to drive in Pigeon Forge, or use the trolley, which has a stop near the front of this hotel.

Room Tip: The a/c units can be noisy at night. We worked this issue out by turning the unit on, and then leavi...
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank DyersburgTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review, 12 August 2014
Thank you so much for this review of our hotel. Our location is absolutely one of our best features, close to Dollywood, Gatlinburg, and Veterans Boulevard. You truly have easy access to all of our area attractions and if you don't want to drive, we do have a trolley stop right in front of our hotel.
We are delighted you liked our clean rooms, great breakfast, and roomy hot tub! We were sorry to hear that you thought our indoor door was cool but we are glad our outdoor pool was able to help you keep swimming. Denny's does load early however their schedule does change, we will look into what we can do about this issue and thank you for bringing it to our attention. We hope our mountain views will help you bring you back for another wonderful stay with us soon.
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Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2014

Great accommodations for the money. Had a family suite and hand ample room for 4 adults and 2 children. Indoor pool was nice and well kept area was clean and use of water play area next door was nice. Best free breakfast I have ever had at an economy hotel, eggs, sausage, gravy, biscuits and pastries as well as cold cereal and cook your own waffles.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank FULLERUSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review, 12 August 2014
Fulleruss,

For us there is no better compliment then to hear that our customers had a great stay at a great value! We are so glad our Family Suite gave you and your family, ample room for all 6 of you to enjoy and spread out during your stay with us. Our hot breakfast is somewhat legendary, from hot eggs to biscuits and gravy, and waffles, we provide something for everyone to enjoy. We are delighted you had a wonderful time and we look forward to your next amazing vacation with us.
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Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2014 via mobile

We stay at this Comfort Inn, right across from Dixie Stampede, every year. It has all the comfort and amenities of a Hampton Inn but $40 cheaper! Friendly staff, indoor pool, large breakfast area and in an ideal location.

Stayed August 2014, travelled with family
Helpful?
1 Thank Cynthia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review, 12 August 2014
Cynthia P,

Thank you for such a wonderful review and we are so touched that you continue to visit us, year after year! Our outstanding location is always an extra bonus to those who don't like to wait in traffic during their vacation time. Also getting our friendly staff, great pools, and delicious breakfast, at half the price of other hotels, makes you the vacation queen! Great job, and we can't wait to have you back for another great stay!
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Woodbury, TN
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2014

My family and I just stayed for 3 nights. This is not our first time staying here and it definitely won't be our last. The location is great, the breakfast is fantastic (eggs,sausage, biscuits, gravy, waffles, cereal, fruit....)and this hotel has just been remodeled!! Need a little more room in the breakfast area and internet was in and out( need stronger signal-competed with Super 8 for signal). Overall great place for the price!!

Room Tip: City view is the best.
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank mamaofthreegirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this review, 26 July 2014
Mamaofthreegirls,

Thank you for returning to stay with us again and for this wonderful review of your most recent stay. We are so happy you love the remodel and that you can continue to have a great location and wonderful breakfast to look forward too. We will look into how we can address the issues you mentioned. We truly hope to have a wonderful place for you and your family to getaway to for many years to come.
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Additional Information about Comfort Inn & Suites at Dollywood Lane

Property: Comfort Inn & Suites at Dollywood Lane
Address: 3712 Parkway, Pigeon Forge, TN 37863-3814
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Pigeon Forge
#27 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2 star — Comfort Inn & Suites at Dollywood Lane 2*
Number of rooms: 133
Official Description (provided by the hotel):
Kids heated splash pool, Restaurants, Full Hot Breakfast, Trolley Service, Refrigerator, coffee maker, hairdryer, Iron/Board, 32" Flat Panel TV and microwave in every room, All King & Queen Beds, Non-Smoking Property, Indoor & Outdoor Heated Pools, Value Vacation Packages. ... more   less 
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Also Known As:
Comfort Inn And Suites At Dollywood Lane
Comfort Inn & Suites At Dollywood Lane Hotel Pigeon Forge
Comfort Inn Pigeon Forge
Pigeon Forge Comfort Inn

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