I spent the weekend at this property.
Had a wonderful time with friends, good staff, friendly, & helpful. Nice clean rooms. The staff was helpful and so nice..
I WOULD DEFINITELY RECOMMEND THIS PLACE....
- Free Wifi
- Free Parking
We stayed here April 18th- 20th 2014. Our room was adequately stocked with linens. We were supplied with all amenities. Our room appeared clean and refreshing. We were very pleased with our stay here and will do so again when visiting Pigeon Forge TN.
Made reservation online and my card was accepted and confirmed. Left NC to head to TN. Got a call around 7 pm from Island Drive Lodge to "Confirm" my reservation and I said yes that I was on my way. She said that they would be waiting for me. Get there around 11pm bc of the car show traffic. Take my sleeping 3 year old in to get my room and the guy at the front desk tells me that he doesn't have a reservation for me bc my card was denied. (and I have used it several times on the way there with NO issues). So I asked him if he could try my card again and he tells me that it won't do me any good, that he no longer had any rooms (even though the Vacancies sign was still lit). So I got a cheaper room elsewhere and my card "Magically" worked there. Needless to say what really happened was they sold my room out from under me. My family, friends, and I come to Pigeon Forge 2 times a year and I told them about the horrible customer service. They will NEVER make reservations here and neither will I! This was completely unacceptable.
My wife and I stayed here a while back, and we liked it.It was clean, and the beds were comfortable and we liked the location. Most of the the motels along the strip are fairly decent, and of course some not so decent. But I would stay here again.
There is a go cart track on one side of hotel that was open late. We were in Rm 136 on the opposite side. If able to reserve room, I would ask for room opposite the track. Clean, comfy and near Magiquest and the Tomb. Oh and The Wheel is directly across street.
electrical outlets handing on walls no covers over them, fan in heater was loud,hair in shower drain,no coffee for coffee pot,door hard to close.